Somos la compañía líder en España y una de las mayores del mundo, con diez marcas reconocidas y más de 370 hoteles en cuatro continentes. Meliá Hotels International es el único entre los veinte mayores grupos hoteleros internacionales con un origen vacacional y con el tamaño ideal para combinar una excepcional hospitalidad con una gestión eficiente y cercana a sus stakeholders. Todo esto, unido a nuestra calidez y pasión españolas, nos hace únicos y diferentes.


En Meliá todos somos Very Inspiring People, grandes profesionales que hacen el día a día más fácil y excepcional. Desde el recién llegado hasta el más veterano, todos ellos reúnen unas cualidades únicas e importantes que hacen que trabajar en Meliá sea una oportunidad de crecimiento constante y un pasaporte para crear tu futuro donde quieras.

<a title="" href="https://www.melia.com/pt/hoteis/portugal/lisboa/me-lisbon?esl-k=sem-google|ng|c722967963757|mp|kme%20lisboa|p|t|dc|a177912500544|g14800287042&amp;gclsrc=aw.ds&amp;&amp;gad_source=1&amp;gad_campaignid=14800287042&amp;gclid=CjwKCAjw04HIBhB8EiwA8jGNbR7sCpTtt5mBj3devYj-9OWhojupiVEOwU6EPxAL1CbBx55ysqS-1BoCxz0QAvD_BwE" target="_self">ME Lisbon</a> is part of the prestigious Meliá Hotels International group. As a 5-star hotel, it blends luxury, contemporary design, and personalized experiences. Located in the heart of Lisbon, ME Lisbon stands out for its excellence in service, innovation, and attention to detail, offering guests truly unique and memorable moments. Mission: As a Sommelier at <a title="" href="https://www.melia.com/pt/hoteis/portugal/lisboa/me-lisbon?esl-k=sem-google|nx|c|m|k|p|t|dc|a|g22286793110&amp;gclsrc=aw.ds&amp;&amp;esl-k=sem-google|nx|c|m|k|p|t|dc|a22286793110|g22286793110&amp;gad_source=1&amp;gad_campaignid=22286862428&amp;gclid=Cj0KCQjwm8bTBhDWARIsAC9Hi8nM-nQ8O9Sn6ni3NW39gcjfufO_YBvn8RG3uAVl8vsXiB8LVeRDR_oaAqGrEALw_wcB" target="_self">ME Lisbon</a>, you will be responsible for curating and delivering exceptional wine experiences that complement our fine dining concept. You will guide guests through an outstanding beverage journey, elevating service standards, and ensuring an unforgettable lifestyle hospitality experience What will you have to do? <ul style="text-align:justify"><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Provide expert wine recommendations and pairings, delivering a personalized and memorable dining experience to guests.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Manage and maintain the wine cellar, ensuring optimal stock levels, storage conditions, and inventory control.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Collaborate closely with the culinary and restaurant teams to develop and enhance wine pairing experiences.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Drive wine and beverage sales through product knowledge, upselling techniques, and guest engagement.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Participate in the selection, sourcing, and updating of wine lists, ensuring alignment with the hotel's fine dining standards.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt">Support the training and development of service teams, sharing wine knowledge and promoting excellence in beverage service.</li></ul> What are we looking for? <ul type="disc"><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify"><div>Minimum 2 years of experience as a Sommelier, preferably within a luxury hotel or fine dining environment.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify"><div>Strong knowledge of national and international wines, wine regions, grape varieties, and food pairing principles.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify"><div>Passion for delivering exceptional guest experiences with outstanding attention to detail.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify"><div>Excellent communication and interpersonal skills, with the ability to engage confidently with guests and colleagues.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify"><div>Recognized Sommelier certification will be considered a strong advantage.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify">Proactive, charismatic, and guest-focused professional, capable of delivering exceptional service and performing successfully in luxury hospitality.</li></ul>

Sommelier - ME Lisbon

<a title="" href="https://www.melia.com/pt/hoteis/portugal/lisboa/me-lisbon?esl-k=sem-google|ng|c722967963757|mp|kme%20lisboa|p|t|dc|a177912500544|g14800287042&amp;gclsrc=aw.ds&amp;&amp;gad_source=1&amp;gad_campaignid=14800287042&amp;gclid=CjwKCAiAoNbIBhB5EiwAZFbYGAskIY7jyhx35dMffjZUTFN0U1I2m0JdvvI4CF5d_8oFwdn3lUZoDRoCZBkQAvD_BwE" target="_self">ME Lisbon</a> is a 5-star hotel that combines luxury, contemporary design, and personalized experiences. Located in the heart of Lisbon, we stand out for our exceptional service and attention to detail, offering our guests unique and memorable moments. Mission: Ensure the quality and consistency of ME Lisbon’s gastronomic offering by coordinating the kitchen team and overseeing the preparation and presentation of dishes in line with the highest standards of taste, aesthetics, and food safety. What will you have to do? <ul><li style="text-align:justify">Lead and organize the kitchen team, ensuring flawless coordination and efficiency across all service periods.</li><li style="text-align:justify">Oversee the preparation and presentation of each dish, guaranteeing excellence in flavor, technique, and visual appeal.</li><li style="text-align:justify">Monitor portion control, waste reduction, and overall operational performance to maintain premium standards.</li><li style="text-align:justify">Ensure the proper use, care, and maintenance of all ingredients, tools, and equipment.</li><li style="text-align:justify">Uphold the highest levels of hygiene, cleanliness, and food safety (HACCP) throughout the kitchen.</li><li style="text-align:justify">Contribute creatively to menu development, stock management, and seamless communication with other departments. </li></ul> What are we looking for? <ul><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify">Degree or professional training in Gastronomy and/or Culinary Arts.</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify">Minimum of 2 years of experience in similar roles, preferably in 5-star hotels.</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify">Strong knowledge of culinary techniques, food safety, and gastronomic trends.</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify">Leadership, attention-to-detail skills, proactivity, and focus on excellence.</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify">Fluent in Portuguese and in English.</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify">Proficiency in Microsoft Office and job-related tools.</li></ul>

Chef de Partie - ME Lisbon

<a href="https://www.melia.com/en/brands/luxury/me">ME Lisbon</a> is a luxury lifestyle hotel located in the heart of Lisbon, known for its contemporary design, vibrant atmosphere and high service standards. As part of a dynamic and creative hospitality brand, ME Lisbon blends hospitality, gastronomy, culture and entertainment, offering a unique experience for both guests and team members. <div style="text-align:justify">Mission: We are looking for a Commercial Manager with a strong commercial mindset, excellent networking skills, and a passion for gastronomy to help grow our presence in Lisbon's dining and hospitality scene.</div> What You Will Do? <ul style="text-align:justify"><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Develop new business opportunities and build strategic partnerships.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Strengthen relationships with corporate clients, hotels, concierges, travel agencies, and event organizers.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Promote events, dining experiences, and initiatives that drive restaurant visibility and revenue.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Manage and grow our VIP and corporate guest network.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Support daily restaurant operations and deliver exceptional guest experiences.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Act as a brand ambassador, representing Fismuler within the local community and hospitality market.</div></li></ul> <div><h3 style="text-align:justify">What are we looking for?</h3> <ul><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;text-align:justify"><div>Previous experience in restaurants, hotels, luxury hospitality, or events.</div></li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;text-align:justify"><div>Strong commercial and relationship-building skills.</div></li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;text-align:justify"><div>Passion for guest experience, gastronomy, and hospitality.</div></li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;text-align:justify"><div>Excellent communication and presentation skills.</div></li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;text-align:justify"><div>Proactive, results-driven, and solution-oriented mindset.</div></li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;text-align:justify"><div style="text-align:justify">Fluent in Portuguese and English, Spanish is a plus.</div></li></ul></div>

Sales Manager - ME Lisbon

<a title="" href="https://www.melia.com/pt/hoteis/portugal/lisboa/me-lisbon?esl-k=sem-google|ng|c722967963757|mp|kme%20lisboa|p|t|dc|a177912500544|g14800287042&amp;gclsrc=aw.ds&amp;&amp;gad_source=1&amp;gad_campaignid=14800287042&amp;gclid=EAIaIQobChMI95qw4vXEkQMV-wQGAB0N9DSCEAAYASAAEgKDyfD_BwE" target="_self">ME Lisbon</a> is a luxury hotel located in the heart of the city, renowned for its modern design, vibrant lifestyle, and excellent service. We create unique and memorable experiences for both business and leisure travelers, and we are now looking for someone eager to join this dynamic energy. Mission: As the Housekeeping Manager you will be responsible for overseeing all housekeeping operations, managing the team, controlling departmental resources, and ensuring compliance with the hotel's quality standards and brand expectations. What will you have to do? <ul style="text-align:justify"><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif"><div>Manage and supervise all daily housekeeping operations, ensuring guest rooms, public areas, back-of-house areas, and facilities meet the hotel's quality standards.</div></li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif"><div>Lead, motivate, develop, and evaluate the Housekeeping team, promoting a culture of excellence and continuous improvement.</div></li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif"><div>Plan staffing levels, schedules, and resource allocation to ensure operational efficiency and service quality.</div></li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif"><div>Manage inventory, purchasing, and stock control of linens, uniforms, cleaning products, and supplies.</div></li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif"><div>Monitor departmental budgets, control costs, and identify opportunities for operational improvements.</div></li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif"><div>Coordinate closely with Front Office, Maintenance, F&amp;B, and Guest Relations to ensure smooth daily operations and exceptional guest experiences.</div></li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif"><div>Ensure compliance with health, safety, hygiene, and environmental regulations, as well as company policies and procedures.</div></li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif"><div>Prepare operational reports, performance analyses, and departmental KPIs for management review.</div></li></ul> What are we looking for? <ul><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;text-align:justify"><div>Minimum of 3 to 5 years of experience in Housekeeping, including at least 2 years in a leadership or management position within luxury hospitality.</div></li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;text-align:justify"><div>Degree in Tourism, Hotel Management, Hospitality Management, or a related field (preferred).</div></li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;text-align:justify"><div>Strong leadership and people management skills, excellent organizational and planning skills, with strong attention to detail.</div></li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;text-align:justify"><div>Solid knowledge of housekeeping operations, quality standards, and cleaning procedures.</div></li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;text-align:justify"><div>Experience in budgeting, cost control, inventory management, and operational reporting.</div></li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;text-align:justify"><div>Strong problem-solving and decision-making abilities.</div></li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;text-align:justify"><div style="text-align:justify">Fluency in Portuguese and English; additional languages will be considered an asset.</div></li></ul>

Housekeeping Manager - ME Lisbon

<a href="https://www.melia.com/en/brands/luxury/me">ME Lisbon</a> is a luxury hotel located in the heart of Lisbon, known for its modern design and excellent service. It offers a unique experience for both business and leisure travelers. Your mission: Responsible for assisting guests upon arrival, during their stay, and at departure, while upholding the brand's service standards. What You Will Do <ul><li style="text-align:justify">Ensure that guests receive a welcome and farewell according to brand standards.</li><li style="text-align:justify">Assist guests by opening and closing car doors, hotel doors, and elevators.</li><li style="text-align:justify">Help guests secure taxi service.</li><li style="text-align:justify">Ensure the hotel entrance is staffed at all times.</li><li style="text-align:justify">Provide guests with information on points of interest, nearby areas, hotel services, and exits.</li><li style="text-align:justify">Keep the hotel entrance and lobby clean and organized.</li><li style="text-align:justify">Ensure that guests receive all information about hotel services and amenities upon check-in.</li><li style="text-align:justify">Stay informed about daily events, groups, VIPs, etc.</li><li style="text-align:justify">Maintain constant communication with the front desk.</li><li style="text-align:justify">Respond to any guest complaints or concerns.</li></ul> What We Are Looking For <ul><li style="text-align:justify">Minimum 1 year of experience in the role.</li><li style="text-align:justify">High level of Portuguese and advanced English</li><li style="text-align:justify">Hospitality degree.</li><li style="text-align:justify">Quality and customer service oriented.</li></ul>

Doorman (Porteiro) - ME Lisbon

<div style="text-align:justify"><a title="" href="https://www.melia.com/pt/hoteis/portugal/lisboa/me-lisbon?esl-k=sem-google|nx|c|m|k|p|t|dc|a|g22286793110&amp;gclsrc=aw.ds&amp;&amp;esl-k=sem-google|nx|c|m|k|p|t|dc|a22286793110|g22286793110&amp;gad_source=1&amp;gad_campaignid=22286862428&amp;gclid=CjwKCAiAh5XNBhAAEiwA_Bu8FbnLeMk2i0hgSw95zPPXpambQRAxrh1tIIiaL9y1OsACDkrhhppNnBoCQn0QAvD_BwE" target="_self">ME Lisbon </a>is a contemporary lifestyle property where design, creativity and personalised service define the guest experience. Our restaurant highlights honest, seasonal and locally sourced products, brought to life through modern techniques and a minimalistic culinary philosophy.</div><div style="text-align:justify"> </div>Mission: As a Pastry Chef, your mission is to support the pastry team in delivering high-quality desserts that reflect creativity, precision, and excellence. You will contribute to the smooth operation of the kitchen, ensuring consistency, attention to detail, and efficiency in all preparations, enhancing the overall dining experience What will you have to do? <ul style="text-align:justify"><li style="text-align:justify;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Assist in the preparation and execution of pastry and dessert items, ensuring accuracy and presentation standards.</div></li><li style="text-align:justify;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Follow recipes and instructions from senior chefs with precision and consistency.</div></li><li style="text-align:justify;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Ensure proper handling, storage, and rotation of ingredients to maintain quality and reduce waste.</div></li><li style="text-align:justify;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Maintain high levels of cleanliness, organisation, and hygiene in all pastry and kitchen areas.</div></li><li style="text-align:justify;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Support the team during service, ensuring timely delivery and consistency of all dishes.</div></li><li style="text-align:justify;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Collaborate closely with the culinary team to maintain smooth kitchen operations.</div></li></ul> What are we looking for? <ul><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify"><div>Previous experience in a similar role, preferably in luxury hotels or fine dining environments.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify"><div>Solid knowledge of international pastry, with an interest in modern and creative techniques.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify"><div>Strong attention to detail and commitment to quality standards.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify"><div>Good understanding of food safety, hygiene, and operational procedures.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify"><div>Team-oriented mindset, proactive attitude, and willingness to learn.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify"><div>Ability to work under pressure while maintaining consistency and professionalism.</div></li><li style="text-align:justify;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div style="text-align:justify">Fluency in Portuguese and English is preferred.</div></li></ul>

Bakery Assistant - ME Lisbon

<a href="https://www.melia.com/en/brands/luxury/me">ME Lisbon</a> is a luxury-lifestyle hotel located in the heart of the city, renowned for its contemporary design, vibrant energy, and highly personalized service. A destination that delivers unique experiences to both business and leisure travelers, always with the unmistakable ME signature. Mission: As Head Host/Hostess, you will be the face of our venue and the first impression of the guest journey. With confidence, elegance, and natural charisma, you will create memorable arrivals, build meaningful connections with our guests, and contribute to the vibrant atmosphere that defines the ME brand. What You Will Do? <ul style="text-align:justify"><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif"><div>Lead and coordinate the Host/Hostess team, ensuring the highest service standards.</div></li><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif"><div>Create a warm, stylish, and personalized welcome experience for all guests.</div></li><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif"><div>Manage reservations, guest flow, table allocations, and VIP arrivals.</div></li><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif"><div>Build strong relationships with regular guests, VIP clients, influencers, and partners.</div></li><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif"><div>Collaborate closely with Restaurant, Bar, and Guest Experience teams to maximize guest satisfaction.</div></li><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif"><div>Ensure an energetic and sophisticated atmosphere aligned with our luxury-lifestyle concept.</div></li></ul> What We Are Looking For? <ul><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;text-align:justify"><div>Previous experience as a Head Host/Hostess or similar role within luxury hospitality, nightlife, restaurants, rooftop bars, or entertainment venues.</div></li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;text-align:justify"><div>Strong leadership skills with the ability to motivate and inspire a team.</div></li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;text-align:justify"><div>Excellent communication and interpersonal skills.</div></li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;text-align:justify"><div>A charismatic personality with confidence, presence, and a natural ability to connect with people.</div></li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;text-align:justify"><div>Passion for luxury hospitality, lifestyle, nightlife, and exceptional guest experiences.</div></li><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif"><div style="text-align:justify">Fluent Portuguese and English; additional languages will be highly valued.</div></li></ul>

Head Host/Hostess - ME Lisbon

<a href="https://www.melia.com/en/brands/luxury/me">ME Lisbon</a> is a luxury hotel located in the heart of Lisbon, known for its modern design and excellent service. It offers a unique experience for both business and leisure travelers. Your mission: The Guest Service Line Agent complies with the daily operations of the department, attending all customer requests through the telephone line and committing to achieve excellence in customer satisfaction. What You Will Do <ul><li style="text-align:justify">Comply with the customer service strategy through the established telephone line, efficiently managing all guest requests and committing to achieve total customer satisfaction.</li><li style="text-align:justify">Ensure the customer experience, personalising their stay, anticipating their needs and exceeding their expectations.</li><li style="text-align:justify">Inform and offer customers, via telephone, services and products according to their preferences, both in the hotel and in the destination, applying upselling and cross-selling techniques to optimise the hotel's extra revenues.</li><li style="text-align:justify">Manage customer incidents, following the established protocols.</li><li style="text-align:justify">Comply with the attributes, standards and manuals applicable to their department.</li><li style="text-align:justify">Efficiently use the different departmental management tools necessary for the daily control of operating procedures.</li><li style="text-align:justify">Be knowledgeable of the Voice of the Customer results, complying with the established improvement plans.</li><li style="text-align:justify">Verify material orders following the set product guidelines, for better optimisation of economic resources.</li></ul>   What We Are Looking For <ul><li style="text-align:justify">Minimum 1 year of experience in the role.</li><li style="text-align:justify">High level of Portuguese and advanced English</li><li style="text-align:justify">Hospitality degree.</li><li style="text-align:justify">Quality and customer service oriented.</li></ul>

Guest Service Line Agent - ME Lisbon

Misión: Garantizar una cobertura y supervisión adecuadas de las áreas de limpieza en todo momento.Asegurarse de que todas las habitaciones estén preparadas e inspeccionadas conforme a los estándares de limpieza.Apoyar al Gerente de Ama de Llaves en la supervisión diaria del personal de limpieza.Asignar tareas y supervisar el trabajo del personal de limpieza.Responsabilizarse de la formación del nuevo personal y garantizar que esta se lleve a cabo.  Requisitos:Conocimiento de las operaciones hoteleras de más de 700 habitaciones.Conocimiento de las normativas y estándares de higiene.Habilidades para gestionar quejas y reclamaciones.Habilidades para gestionar costes y presupuestos.Actitud orientada al servicio.Proactividad.1 año en un puesto similar dentro del sector hotelero.

Assistant Housekeeping Manager

Descrição da vaga

Requisitos

Sobre a empresa

Ofertas relacionadas

Assistant Public Areas Manager

Ofertas de Meliá Hotels International