Job description
Job mission:
As Sales Manager MICE UK, you will drive MICE revenue across the London cluster by developing new business opportunities, managing key accounts, and achieving budgeted targets across rooms, event space, and F&B, while supporting the implementation of the overall sales strategy.
Your responsibilities:
• Drive new business development and manage a portfolio of MICE accounts within the London market
• Achieve and exceed revenue targets across room nights, event space, and F&B
• Support the implementation of the MICE sales strategy and annual business plans
• Participate in budgeting, forecasting, and regular business reviews for the MICE segment
• Build strong relationships with agencies and clients through proactive sales activity (appointments, roadshows, FAM trips)
• Monitor enquiry conversion and identify opportunities to increase performance
• Maintain accurate and up-to-date client data within CRM systems
• Work closely with hotel operations and Groups & Events teams to ensure seamless delivery
• Organise and attend client meetings, networking events, and site inspections for key accounts
What are we looking for:
• Minimum 2 years’ experience in MICE or hotel sales within a 4- or 5-star property
• Proven track record of achieving revenue targets
• Strong commercial awareness and negotiation skills
• Experience managing client accounts and driving new business
• Knowledge of the London MICE market is highly desirable
• Excellent communication and relationship-building skills
• Strong organisational and analytical abilities
• High attention to detail and results-driven approach
• Fluency in English; additional languages are an advantage
• Eligibility to work in the UK is essential
