Job description
ME Lisbon is a luxury‑lifestyle hotel located in the heart of the city, known for its contemporary design, vibrant energy, and highly personalized service. A destination that delivers unique experiences to both business and leisure travelers, always with the unmistakable ME signature. Mission: As a Restaurant Host/Hostess, you will be the first point of contact for our guests, embodying the ME spirit through a warm, stylish, and personalized welcome. Your mission is to ensure an impeccable experience from the very beginning, upholding the highest standards of presentation, courtesy, and excellence. What will you have to do? • Welcome and farewell guests with professionalism and elegance. • Manage table allocations and escort guests to their tables. • Present menus and support guests throughout their dining experience. • Handle reservations, ensuring accurate guest information and preferences are recorded. • Coordinate with the restaurant team to deliver outstanding service. • Respond to guest enquiries and communicate feedback to management. • Ensure compliance with hygiene, safety, and quality standards. What We Are Looking For? • 1–2 years of experience in a similar hospitality role. • Passion for delivering exceptional guest experiences, with a strong customer-service mindset and team spirit. • Fluent in Portuguese and English; additional languages will be considered an asset. • Solid knowledge of Food & Beverage operations, service standards, and hospitality best practices. • Excellent communication, interpersonal, and organizational skills. • Proactive, detail-oriented, and able to thrive in a fast-paced environment.
Requirements
About the company
Somos la compañía líder en España y una de las mayores del mundo, con diez marcas reconocidas y más de 370 hoteles en cuatro continentes. Meliá Hotels International es el único entre los veinte mayores grupos hoteleros internacionales con un origen vacacional y con el tamaño ideal para combinar una excepcional hospitalidad con una gestión eficiente y cercana a sus stakeholders. Todo esto, unido a nuestra calidez y pasión españolas, nos hace únicos y diferentes. En Meliá todos somos Very Inspiring People, grandes profesionales que hacen el día a día más fácil y excepcional. Desde el recién llegado hasta el más veterano, todos ellos reúnen unas cualidades únicas e importantes que hacen que trabajar en Meliá sea una oportunidad de crecimiento constante y un pasaporte para crear tu futuro donde quieras.
