Job description
What will be your mission? As Banquet Waiter, you will be responsible for taking orders and serving food/drinks to our customers, providing them with an excellent experience. What will you do? • Carry out the 'mise en place' of the service and supervise the order and cleanliness of the point of sale. • Greet customers, inviting them to sit down, advising them on the various products on the menu and taking their various requests (orders). • Deal with any customer problems and helping to solve them as far as possible. • Set up, take down and clean the tables according to the instructions of the person in charge. • To know the menu of dishes and drinks, the ingredients and the preparation of the first ones; to be able to answer to the customers; to prepare the drinks. • Carry out the food and drink service according to the set standards. • Close the service according to the established procedures. • Fulfil the environmental management responsibilities assigned by your immediate manager, take care to be familiar with the hotel's Environmental Management System and to participate proactively in improvement actions and suggestions. What are we looking for? • Good level of English. • Knowledge of wines and cheeses. • Training in hotel management. • Minimum of 2 years experience. • Service vocation. • Communication and interpersonal skills. • Results-oriented with the ambition to exceed customer expectations. • Commercial initiative. • Teamwork. • Respectful and professional. Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: • Worldwide experience – diversity of 150 different nationalities. • Career development opportunities full of national and international challenges. • Wide range of training programmes to enhance your skills. • Wellbeing initiatives, including flexible working conditions. • Team member recognition programmes, including Memorable Dates. • Ability to make a difference through our sustainability programme and volunteering initiatives. • Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.
Requirements
About the company
Minor Hotels es un grupo hotelero mundial que opera más de 550 hoteles, complejos turísticos y residencias en 56 países de Asia-Pacífico, Oriente Medio, África, el Océano Índico, Europa y América. Como propietario, operador e inversor hotelero, Minor Hotels satisface las necesidades y deseos de los viajeros de todo el mundo a través de su variada cartera de ocho marcas hoteleras: Anantara, Avani, Elewana, NH, NH Collection, nhow, Oaks y Tivoli. Como parte de Minor Hotels, la región de Minor Hotels Europe & Americas es responsable de más de 350 propiedades en 30 países y tiene previsto crecer en todos los segmentos, centrándose en sus marcas de lujo y de gama alta.
