Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. 

Go further with Foundever™ 
Are you ready to move your career forward? At Foundever™, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

Come and work with us.
 

Do you want to work with a worldwide leader in concierge and loyalty services company? 
Are you German native or fluent with strong English communication skills? 
Looking to make your career in a multicultural environment in sunny and happy Lisbon? 
So we have the perfect opportunity for you!

 

Your future project: join our German Customer Support team.

 

Our client is a premier global luxury concierge service that specializes in working with high-net-worth clientele in all markets within the luxury sector (travel, dining, events, etc.).

 

 

As a customer service specialist in this project, your daily responsibilities will include:

Comply with the company’s policies and procedures to meet statutory, quality and business requirements within the overall strategy and objectives.
Customer relationship management and digitized processing of clients focused on services such as: traveling (pre-departure travel, personal assistance, medical travel emergency), lifestyle  and personal services, special occasions, referrals & appointment setting, card program information & benefit enrollments, others.
Perform inbound/outbound calls and written communication within guidelines/goals established by the client and contact center management
Complete daily tasks as allocated in an efficient and timely manner
Maintain accuracy and security of customer information on the database
Identify and escalate issues appropriately
Compose thoughtful and accurate messages or customize prepared responses to customer emails
Research information and solve problems using available resources
Monitor and control numerous concurrent tasks in tandem
Proactively and independently work to meet targets and goals


Benefits.
 

Signing bonus
Relocation package
Competitive wages
Paid professional training
Employee discounts
Private healthcare & dental insurance (after six months of employment)
Growth opportunities through various development programs
Fun and engaging company-wide initiatives, including our EverBetter wellness program
Job stability
Life-long skills and experience
Excellent work culture
 

Go further with Foundever®
 

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

 

Apply today! 

 

 

 German Advisor for a Concierge company - Lisbon, Portugal

A RCS - Empresa de Trabalho Temporário, Lda. é uma empresa especializada em Gestão de Recursos Humanos, cujo core business é a prestação de serviços na área da Hotelaria.

O Grupo RCS – Empresa de Trabalho Temporário está a recrutar Empregado de Mesa (M/F) para integrar a equipa de renomados hotéis em Lisboa.

Funções Principais:
•	Atendimento ao cliente com simpatia e profissionalismo;
•	Serviço de alimentos e bebidas à mesa;
•	Garantir a organização e limpeza do espaço de trabalho.

Requisitos Linguísticos:
•	Domínio da língua portuguesa, falada e escrita corretamente;
•	Inglês em nível avançado (obrigatório).

Envie o seu currículo atualizado para: recrutamento@rcs-pt.pt
Ou contacte-nos: 211 379 417 | 934 713 339

Siga as nossas ofertas de emprego em:
Instagram: @rcs_grupo
LinkedIn: grupo-rcs
Facebook: rcsgruposervicosempresariais

Empregado/a de Mesa - Lisboa

O Grupo RCS está a recrutar Empregado(a) de Mesa de 1ª para integrar a equipa de renomados hotéis em Lisboa.

Perfil:
•	Experiência comprovada em funções similares
•	Boa apresentação e postura profissional
•	Excelente capacidade de comunicação e simpatia no atendimento
•	Inglês obrigatório (outras línguas são valorizadas)
•	Sentido de responsabilidade, organização e dinamismo

Funções:
•	Atendimento e acompanhamento de clientes
•	Serviço de mesa de acordo com os standards definidos
•	Apresentação e aconselhamento sobre a carta de comidas e bebidas
•	Preparação, arrumação e limpeza do espaço de refeição

Envie o seu currículo atualizado para: recrutamento@rcs-pt.pt
Ou contacte-nos:  934 086 029 | 211 379 417

Siga as nossas ofertas de emprego em:
Instagram: @rcs_grupo
LinkedIn: grupo-rcs
Facebook: rcsgruposervicosempresariais

Empregado(a) de Mesa de 1ª - Hotel Lisboa

O Grupo RCS está a recrutar Empregado(a) de Mesa de 2ª para integrar a equipa de renomados hotéis em Lisboa.

Perfil:
• Experiência anterior na área da restauração (valorizada, mas não obrigatória)
• Boa apresentação e postura profissional
• Espírito de equipa e vontade de aprender
• Conhecimentos básicos de inglês (outras línguas são valorizadas)
• Sentido de responsabilidade, organização e dinamismo

Funções:
• Apoio no atendimento e serviço de mesa
• Montagem, arrumação e limpeza do espaço de refeição
• Colaboração com a equipa de sala para garantir a qualidade do serviço
• Transporte de pratos, bebidas e utensílios
• Apoio na preparação do serviço, seguindo orientações do responsável de sala

Envie o seu currículo atualizado para: recrutamento@rcs-pt.pt
Ou contacte-nos: 934 086 029 | 211 379 417

Siga as nossas ofertas de emprego em:
Instagram: @rcs_grupo
LinkedIn: grupo-rcs
Facebook: rcsgruposervicosempresariais

Empregado(a) de Mesa de 2ª - Hotel Lisboa

O Grupo RCS – Empresa de Trabalho Temporário está a recrutar Bagageiro(a) para integrar a equipa de renomados hotéis em Vila Verde, Braga.

Funções Principais:
•	Receção e transporte de bagagens dos hóspedes;
•	Acompanhamento dos hóspedes até aos quartos;
•	Colaboração com a receção e outros serviços sempre que necessário.

Requisitos:
•	Apresentação cuidada e boa capacidade de comunicação;
•	Sentido de responsabilidade, dinamismo e simpatia;
•	Disponibilidade para horários rotativos, incluindo fins de semana.

Requisitos Linguísticos:
•	Domínio da língua portuguesa, falada e escrita corretamente.
•	Inglês (obrigatório).

Envie o seu currículo atualizado para: recrutamento.porto@rcs-pt.pt
Ou contacte-nos: 934 691 177 | 912 553 334

Siga as nossas ofertas de emprego em:
Instagram: @rcs_grupo
LinkedIn: grupo-rcs
Facebook: rcsgruposervicosempresariais

Bagageiro(a) - Vila Verde

O Grupo RCS está a recrutar Cozinheiro(a) de 1ª para integrar na equipa de renomados hotéis em Lisboa.

Perfil:
•	Experiência comprovada em funções similares
•	Boa apresentação e postura profissional
•	Conhecimentos sólidos de técnicas de cozinha
•	Capacidade de organização, responsabilidade e dinamismo

Funções:
•	Preparação e confeção de pratos de acordo com os standards definidos
•	Garantir a qualidade, apresentação e higiene dos alimentos
•	Apoiar na gestão de stocks e controlo de desperdício
•	Colaborar com a equipa de cozinha para assegurar eficiência do serviço

Envie o seu currículo atualizado para: recrutamento@rcs-pt.pt
Ou contacte-nos:  934 086 029 | 211 379 417

Siga as nossas ofertas de emprego em:
Instagram: @rcs_grupo
LinkedIn: grupo-rcs
Facebook: rcsgruposervicosempresariais

Cozinheiro(a) de 1ª - Hotel Lisboa

ACHM Hotels by Marriott, expertos en la gestión hotelera, es una compañía que gestiona más de 75 propiedades, 10.000 habitaciones de hotel y cuenta con más de 3.000 empleados. Fundada en 2011 bajo el liderazgo de Antonio Catalán, nace de una exitosa colaboración con el Grupo Marriott International. Actualmente, ACHM Hotels by Marriot gestiona hoteles en España, Italia y Portugal bajo las marcas "Luxury Collection", "Autograph Collection", "Westin", "AC Hotels", "JW Marriott", “Sheraton”, "Tribute portfolio" y "Moxy Hotels". 
 
ACHM Hotels by Marriott, experts in hotel management, is a company that manages more than 75 properties, 10.000 hotel rooms and employs over 3,000 people. Founded in 2011 under the leadership of Antonio Catalán, it emerged from a successful collaboration with Marriott International Group. Currently, ACHM Hotels by Marriott manages hotels in Spain, Italy and Portugal under the brands “Luxury Collection”, “Autograph Collection”, “Westin”, “AC Hotels”, “JW Marriott”, “Sheraton”, “Tribute portfolio” and “Moxy Hotels”.

O Cozinheiro é responsável por preparar pratos de alta qualidade que atendam aos padrões do Hotel AC Porto, garantindo uma experiência gastronômica memorável para os hóspedes. Trabalhará em colaboração com a equipe de cozinha para manter um ambiente limpo, seguro e eficiente.

Responsabilidades Principais:

Preparar pratos de acordo com os padrões do hotel, respeitando as receitas e técnicas culinárias estabelecidas.

Garantir a apresentação e qualidade dos pratos servidos aos clientes.

Manter a organização e limpeza da estação de trabalho.

Controlar a qualidade dos ingredientes e verificar a validade dos produtos.

Apoiar a equipe na gestão de estoque e pedidos de suprimentos.

Cumprir todas as normas de higiene e segurança alimentar.

Colaborar com o Chef Executivo no desenvolvimento de novos pratos e cardápios.

Participar ativamente em reuniões de equipe e treinamentos.

Requisitos:

Experiência prévia como cozinheiro, preferencialmente em hotéis ou restaurantes de alto padrão.

Conhecimento profundo de técnicas culinárias e segurança alimentar.

Capacidade de trabalhar sob pressão e em equipe.

Flexibilidade para trabalhar em turnos e fins de semana.

Excelente organização e atenção aos detalhes.

Paixão pela gastronomia e dedicação à satisfação do cliente.

Oferecemos:

Salário competitivo e benefícios atrativos.

Oportunidades de desenvolvimento profissional e crescimento na carreira.

Ambiente de trabalho dinâmico e multicultural.

Descontos e vantagens em hotéis da rede.

Se você é apaixonado por gastronomia e deseja fazer parte de uma equipe de excelência, envie seu currículo e junte-se ao nosso time no Hotel AC Porto!

Cozinheiro -  AC Hotel Porto

Come and work with us.
 

Do you want to contribute to an outstanding customer representative service? 
Are you Italian native or fluent with strong English communication skills? 
Looking to make your career abroad in a multicultural environment? 
So we have the perfect opportunity for you!

 

Your future project: join our Italian Customer Advisor team.

 

As a customer advisor specialist, your daily responsibilities will include:

Provide first contact resolutions to customer queries 
Offer specialized customer support through written and phone communication
Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
Meet and exceed our customer service quality goals, compliance regulations and productivity targets
Create amazing customer experience that people value and we are proud of
Be responsible to follow the direction of management and provide feedback


Benefits.
 

Relocation package
Competitive wages
Paid professional training
Employee discounts
Private healthcare & dental insurance (after six months of employment)
Growth opportunities through various development programs
Fun and engaging company-wide initiatives, including our EverBetter wellness program
Job stability
Life-long skills and experience
Excellent work culture
 

Go further with Foundever®
 

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

 

Apply today! 

 

 Italian Customer Advisor - Lisbon, Portugal

O Grupo RCS – Empresa de Trabalho Temporário está a recrutar Hostess para integrar a equipa de um prestigiado hotel em Lisboa.

Funções Principais:
Receção e acolhimento dos hóspedes à chegada;
Acompanhamento até às mesas ou áreas de interesse do hotel;
Colaboração com a receção, restaurante e outros serviços sempre que necessário;
Garantir um atendimento de excelência e personalizado.

Requisitos:
Apresentação cuidada e excelente capacidade de comunicação;
Simpatia, dinamismo e sentido de responsabilidade;
Disponibilidade para horários rotativos, incluindo fins de semana;
Experiência em atendimento ao público (preferencial);
Carta de condução (preferencial).
Requisitos Linguísticos:

Domínio da língua portuguesa, falada e escrita corretamente;
Inglês fluente (obrigatório); outros idiomas são valorizados.

Envie o seu currículo atualizado para: recrutamento@rcs-pt.pt 
Ou contacte-nos: 211 379 417 | 934 713 339 

Siga as nossas ofertas de emprego em:
Instagram: @rcs_grupo
LinkedIn: grupo-rcs
Facebook: rcsgruposervicosempresariais

Hostess | Hotelaria - Lisboa

Nos hotéis AC creemos que a atenção ao detalhe é a maior forma de agradecimento que podemos oferecer. Creemos que, se temos tempo para fazê-lo, temos tempo para fazê-lo bem. Os nossos clientes reconhecem e valorizam a beleza característica dos hotéis AC. Conectam-se connosco através do nosso comum interesse pelo detalhe e eles gostam de se sentir parte da nossa pequena e discreta comunidade global. Na verdade, a sensação de estar entre amigos é uma parte importante do encanto AC.
Procuramos inovadores culturais que queiram juntar-se à nossa equipa. Se és uma pessoa criativa e gostas de arte, design e cultura, convidamos-te a iniciar uma carreira profissional nos hotéis AC.

Explora o nosso grande mundo
Queremos que faças parte de nossa família diversificada e global. Quer estejas apenas começando no mundo da hotelaria ou já seja um profissional experiente, podes ter a certeza que sempre iremos valorizar o teu talento natural. Com a tua energia positiva e o teu desejo de agradar, ajudarás os clientes a voltar aos nossos hotéis.

O que esperamos de ti

- Dimensionamento dos modelos para os diferentes serviços do hotel
- Responsável por gerir os diferentes pontos de venda do hotel.
- Estar a par das novas tendências gastronómicas.
- Conhecimentos do sistema de gestão de F&B (Micros)
- Participação no desenvolvimento da oferta gastronómica, alinhada à estratégia de F&B da empresa.
- Cumprimento dos objetivos traçados pela empresa: Atendimento, Qualidade, Satisfação.
- Servir pratos e bebidas aos clientes
- Responder a questões sobre a carta
- Manter a comunicação com a cozinha, relativamente à carta, ao tempo de espera, à necessidade de elaborar pratos e à disponibilidade de productos.
- Seguir o ciclo horário em todas as refeições
- Manter limpas as áreas de trabalho durante todo o dia
- Notificar outros requisitos à cozinha (alergias, dietas e pedidos especiais)
- Revisar a limpeza e apresentação de todos os pratos, copos, chávenas e talheres antes do seu uso
- Manter a comunicação com os clientes e com outros empregados
- Estar encarregue que o pessoal trabalhe em equipa de forma a oferecer um optimo serviço
- Colaborar com a Direção em termos de contratação, formação, planificação, avaliação, controle e motivação dos empregados, actuando como modelo
- Seguir todas as políticas e procedimentos da empresa em matéria de segurança
- Notificar problemas de manutenção, riscos de segurança, accidentes ou lesões
- Receber formação sobre segurança e obter as certif

Chefe de Sala - AC Porto

Grupo Hotelero

Hotel con categoría 4**** con capacidad de 299 camas.

Las completas instalaciones del resort Impressive Playa Granada Golf, antes conocido como Playa Granada Club Resort, en Motril le permitirán disfrutar de múltiples experiencias en un entorno que lo tiene todo, a pie de playa, rodeado de un club de golf y próximo a Sierra Nevada, con diferentes posibilidades para practicar deporte y conocer Granada y La Alpujarra.

Grupo empresarial español con presencia nacional e internacional, desea incorporar para sus oficinas centrales en Madrid, a un/a Director /a Corporativo de RRHH,  

Perfil del candidato/a:

• Licenciado en derecho, ciencias del trabajo, diplomado en relaciones laborales o graduado social. Máster en RRHH
• Conocimiento profundo de la legislación laboral en general, convenios colectivos, regulación laboral de ámbito regional, estatal o sectorial
• Experiencia en negociación de acuerdos.
• Experiencia en resolución de conflictos, gestión, de relaciones laborales, PRL y desarrollo organizacional.
• Al menos 10 años de experiencia en departamentos de RRHH en compañías de mediano tamaño o grandes
• Se valorará de manea especial la experiencia profesional en grupos hoteleros
• Persona de carácter proactivo
• Nivel medio de inglés y valorable de otros idiomas.
• Nivel alto en el uso de herramientas de Office (Excel, Word, …)
 
Se ofrece:

• Motivación para incorporarse a un grupo en expansión y con oportunidades de proyección y crecimiento profesional
• Retribución competitiva acorde con el mercado y la experiencia aportada


Director/a Corporativo de RRHH 

allsun Hotels es la cadena hotelera del Tour Operador alltours, y para la temporada 2023, gestiona 28 hoteles; 20 en Mallorca, 6 en Canarias y 2 en Grecia, en la isla de Creta. 

La cadena está en plena expansión y busca consolidar sus equipos mediante la atracción y fidelización del talento, siempre en un buen ambiente laboral, cálido y distendido

Apostamos por perfiles junior que quieran seguir creciendo en los equipos siempre respaldados por otros perfiles senior que aportan un rico bagaje del sector, capaces de trasmitir con pasión todos sus conocimientos y experiencia. En nuestra empresa el equilibrio entre estos perfiles es crucial y forma parte de nuestros valores y cultura empresarial.   

¿Sientes pasión por la hostelería? ¿Tienes ganas de seguir creciendo y/o de trasmitir toda tu experiencia y conocimientos? Entonces encajamos a la perfección en ideales ¡Tú eres la persona que estamos buscando!

Visita nuestras redes sociales y conoce todas nuestras oportunidades para ti. 

#ALLyouneedisSUN

Descripción del puesto

Se busca una persona con experiencia para realizar tareas de mantenimiento preventivo y correctivo en un establecimiento hotelero, asegurando el correcto funcionamiento de instalaciones y maquinaria.
________________________________________
Funciones principales:

•	Realizar el mantenimiento diario del hotel según el plan establecido.
•	Reparar averías básicas en electricidad, fontanería, climatización y otros sistemas.
•	Comprobar y asegurar el buen estado de la maquinaria e instalaciones.
•	Apoyar al equipo técnico en las tareas del día a día.
________________________________________
Requisitos:

•	Experiencia mínima de 1 año en un puesto similar (preferiblemente en hoteles o restauración).
•	Formación Profesional relacionada con mantenimiento (valorable).
•	Conocimientos en electricidad, fontanería y climatización.
•	Persona organizada, meticulosa y resolutiva.
•	Residencia en la zona (no se ofrece alojamiento).
________________________________________
Se valorará:

•	Carnet de frigorista.
•	Certificado de tratamiento de Legionella.
•	Certificado de mantenimiento de piscinas.
•	Conocimientos de sistemas de aire acondicionado.
________________________________________
Ofrecemos:

•	Jornada completa.
•	Incorporación inmediata.
•	Contrato según convenio.
•	Estabilidad laboral y buen ambiente de trabajo.


Técnico de mantenimiento

The St Regis Mardavall Mallorca Resort, un refinador restaurante ubicado en la costa suroeste de Mallorca, ofrece un retiro excepcional. Ubicadas en cuatro edificios de terracota, las 125 habitaciones y suites cuentan con amplias terrazas privadas con una atractiva vista mediterránea.

Ejecutar informes de habitaciones vendidas, verificar el estado de las habitaciones, determinar las habitaciones con discrepancias, priorizar la limpieza de habitaciones y actualizar el estado de las habitaciones de huéspedes que están por salir. Asistir a la gerencia de limpieza en la gestión de las actividades diarias. Actuar como enlace para coordinar los esfuerzos del equipo de limpieza, ingeniería, recepción y lavandería. Documentar y resolver problemas relacionados con habitaciones con discrepancias en colaboración con la recepción. Preparar y distribuir las asignaciones de habitaciones al personal de limpieza. Registrar, monitorear y actualizar la lista de habitaciones en la categoría de "No molestar". Asegurar que las habitaciones vacías y sucias sean limpiadas en el tiempo necesario y asignar habitaciones prioritarias y habitaciones previamente en la lista de "No molestar". Completar la documentación requerida del departamento de limpieza.

Seguir todas las políticas de la empresa, seguridad y procedimientos; reportar cualquier problema de mantenimiento, peligros de seguridad, accidentes o lesiones; completar la capacitación y certificaciones de seguridad. Asegurar que el uniforme y la apariencia personal sean limpios y profesionales; mantener la confidencialidad de la información propietaria; proteger los activos de la empresa. Dar la bienvenida y reconocer a todos los huéspedes según los estándares de la empresa; anticipar y atender sus necesidades de servicio; agradecer a los huéspedes con sincero aprecio. Garantizar el cumplimiento de las expectativas y estándares de calidad. Desarrollar y mantener relaciones laborales positivas con otros; apoyar al equipo para alcanzar metas comunes; escuchar y responder apropiadamente a las inquietudes de otros empleados. Comunicarte con otros usando un lenguaje claro y profesional; preparar y revisar documentos escritos de manera precisa y completa. Ingresar y localizar información relacionada con el trabajo usando computadoras. Permanecer de pie, sentarse o caminar durante períodos prolongados. Mover, levantar, cargar, empujar, tirar y colocar objetos que pesen hasta 10 libras sin ayuda. Realizar otras tareas razonables solicitadas por los supervisores.

Planchadora

Hoteles y Apartamentos para familias en primera línea de playa
Le ofrecemos una nueva manera de soñar. En Globales cada detalle está pensado y hecho realidad como en los mejores sueños.

Somos una empresa familiar hotelera creada en Mallorca hace más de 50 años. Durante el último tiempo, hemos crecido exponencialmente, y actualmente contamos con más de 50 complejos ubicados en España, Argentina, Bélgica y Nicaragua. En su mayor parte, nos enfocamos en las familias, y el turismo de sol y playa. A día de hoy, el equipo de Globales cuenta con más de 4.000 colaboradores/as.
Nuestra misión y visión es convertirnos en una cadena hotelera referente a nivel internacional, tanto para nuestros/as clientes/as, como para el personal que forma nuestro equipo. Todo ello, sin dejar de lado el compromiso con la sociedad y con el medio ambiente.
En GLOBALES estamos buscando camareros/as de pisos para trabajar en nuestros hoteles ubicados en Málaga Benalmadena-estepona .
Las principales funciones del puesto serán:
Realizar la limpieza de las habitaciones asignadas, la reposición de materiales y los cambios de ropa, distinguiendo en su ejecución entre las de salida y aquellas ocupadas de acuerdo con las normas del hotel.
Notificar las averías detectadas durante su trabajo a él/la Gobernante/a.
Recoger y custodiar, de forma temporal, los objetos olvidados hasta ser entregados al/la Gobernante/a.
Realizar y mantener la limpieza y orden del office.
Atender las peticiones de los clientes con rapidez, eficacia y amabilidad o darles la información que demanden a cerca de los demás servicios que ofrece el hotel. 
Para esta posición es necesario tener la siguiente formación y experiencia:
Buscamos personas con o sin experiencia previa en puestos similares. 
Valorable formación o cursos en limpieza. 
¿Qué te vamos a ofrecer? 
 Horario continuo.
Contrato fijo discontinuo a jornada completa. 
Manutención gratuita en el comedor de personal del hotel de destino. 
Descuentos exclusivos en Day pass, experiencias, y estancias en nuestros hoteles. 
Acceso a Payflow: la aplicación móvil que te permitirá cobrar, de forma inmediata y sin ningún coste, parte de tu salario devengado antes de la fecha habitual. 
	Descuentos exclusivos en bienestar y salud, y acceso a un club de ventajas y descuentos en productos y servicios por ser parte de la comunidad GLOBALES.
En GLOBALES asumimos un compromiso con la igualdad de oportunidades y la creación de un ambiente de trabajo inclusivo, donde todas las personas puedan sentirse valoradas y respetadas, con independencia de su nacionalidad, raza, orientación sexual, género, edad, religión, y estado civil.
¿Te unes a GLOBALES?


Camareros/as de pisos 

Somos la compañía líder en España y una de las mayores del mundo, con diez marcas reconocidas y más de 370 hoteles en cuatro continentes. Meliá Hotels International es el único entre los veinte mayores grupos hoteleros internacionales con un origen vacacional y con el tamaño ideal para combinar una excepcional hospitalidad con una gestión eficiente y cercana a sus stakeholders. Todo esto, unido a nuestra calidez y pasión españolas, nos hace únicos y diferentes.


En Meliá todos somos Very Inspiring People, grandes profesionales que hacen el día a día más fácil y excepcional. Desde el recién llegado hasta el más veterano, todos ellos reúnen unas cualidades únicas e importantes que hacen que trabajar en Meliá sea una oportunidad de crecimiento constante y un pasaporte para crear tu futuro donde quieras.

We are excited to introduce you to a luxurious and unique urban resort - Melia Desert Palm, a proud member of The Melia Collection. The resort is a five-star boutique property, offering a wide range of one, two, and three-bedroom villas, each featuring an intimate and completely private pool, which is highly sought after, especially amongst the GCC clientele. Additionally, you can stay in our beautifully curated suites with a view of the greenery. What makes this resort stand out is its equestrian theme, which is reflected in every aspect of the property. From four polo fields to a professional polo club, a riding school, and over 200 horses on the estate, you will be surrounded by the beauty of these magnificent animals. If you're looking for relaxation and rejuvenation, then you will love the world-class treatments available at the Samana Spa, or the wellness classes offered in our large recreation center. And when it comes to dining, you will be spoilt for choice with three delightful restaurants to choose from, or you can order food to your villa. Conveniently located just 20 minutes from the DXB airport and 25 minutes from Dubai Mall, Melia Desert Palm offers a serene oasis amidst the hustle and bustle of Dubai. You can unwind and soak up the tranquility of the lush estate while enjoying spectacular views of the dramatic Dubai skyline. At Melia Desert Palm Member of Melia Collection, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect and work hard together to deliver the highest quality of service to all. #LI-MR1 <ul><li style="text-align:justify">Minimum 1 year experience in the same role</li><li style="text-align:justify">High School diploma or equivalent</li><li style="text-align:justify">Experience in sales will be considered an asset</li><li style="text-align:justify">Communication and customer service skills</li><li style="text-align:justify">A professional appearance</li><li style="text-align:justify">Positive attitude and good human relations</li><li style="text-align:justify">Excellent phone etiquette</li><li style="text-align:justify">Possess strong knowledge of how computers work, as well as the ability to use MS offices Excellent multitasking skills to successfully handle several assignments together</li><li style="text-align:justify">Possess strong organizational skills required for achieving efficiency on the job</li></ul> FUNCTIONAL COMPETENCIES AND RESPONSIBILITIES:Please note that this is not an exhaustive list of everything that needs to be done. MELIA DESERT PALM DUBAI employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:<ul><li style="text-align:justify">Provide guidance to clients on the procedures at the spa</li><li style="text-align:justify">Answer telephone calls and provide accurate information to clients</li><li style="text-align:justify">Keep the reception area clean and conducive for clients as they wait for their turn to be attended too</li><li style="text-align:justify">Introduce new beauty products to clients and educate them on their uses and benefits</li><li style="text-align:justify">Keep clients updated on currently available promotions and discounts in services offered in the Spa</li><li style="text-align:justify">Process payments from clients for services ordered from the spa</li><li style="text-align:justify">Keep register of long and existing clients for them to enjoy benefits given to loyal customers</li><li style="text-align:justify">Give appointments to clients on specific days</li><li style="text-align:justify">Open and close the spa at the appropriate time</li><li style="text-align:justify">Ensure that the front desk is clean and organized for free movement</li><li style="text-align:justify">Assist in getting client feedback on level of services delivered in order to improve on service delivery</li><li style="text-align:justify">Inform staff members of appointments that have been canceled by clients, and also alert staff members of the arrival of clients who come without prior appointments</li><li style="text-align:justify">Assist in developing promotional events, which focus on increasing the clientele of the spa</li><li style="text-align:justify">Manage the visitor register to keep record of people who visit the spa on a daily basis</li><li style="text-align:justify">Receive customer complaints and feedback and direct them to the Recreation Manager or Assistant Spa Manager for resolution.</li></ul> policy and procedure<ul><li style="text-align:justify">To have a complete understanding of and adhere to the company’s policy and procedures.</li><li style="text-align:justify">To have a complete understanding of and adhere to the company’s policy related to fire, hygiene, health and safety.</li><li style="text-align:justify">To report for duty punctually and always wear the correct uniform with the name badge. </li><li style="text-align:justify">To carry out the other duties as assigned by the management team. </li><li style="text-align:justify">To establish good relationship and rapport with guests and colleagues. </li><li style="text-align:justify">To ensure the cleanliness and hygiene in work areas.</li></ul> ADDITIONAL RESPONSIBILITIES: (These responsibilities are mandatory to all positions)  <ul><li style="text-align:justify">To attend all departmental meetings, briefings &amp; internal or external training sessions as required. </li><li style="text-align:justify">Establishes and maintains an inclusive environment by ensuring effective two ways communication processes are set up.</li><li style="text-align:justify">To act wholeheartedly in the interests of the Company at all times &amp; not to perform, arrange or carry out any work or activity which could be considered to be in competition with or affect in any way the company interests or be detrimental or damaging to it’s public image. </li><li style="text-align:justify">To ensure maximum efficiency, employees are engaged on the basis that they must be prepared to undertake reasonable duties other than those for which they have been specifically engaged. </li><li style="text-align:justify">Be environmentally friendly, reduce waste, recycle when possible, and reuse whenever applicable.</li><li style="text-align:justify">All employees are expected to co-operate with the management, to ensure the successful application of the Company’s Equal Opportunities &amp; Harassment policies. </li><li style="text-align:justify">To carry out any reasonable &amp; lawful direct instruction given by the General Manager during working hours. </li></ul>

SPA  RECEPTIONIST

Big Mamma es la historia de un grupo nació hace 4 años, desde hemos abierto 11 restaurantes en Francia y en Inglaterra, así como el mayor patio de comidas de Europa en París. Ofrecemos cocina italiana tradicional revisada con productos frescos en un ambiente loco. 
Pero Big Mamma es tampoco sobre una historia humana única de 1.200 ragazzi apasionados y orgullosos que se levantan cada mañana para dar a sus clientes el mejor momento de su día !
El grupo está hoy en hipercrecimiento y continúa desarrollándose a la velocidad de la luz.

Big Mamma is a French restaurant group specializing in Italian cuisine, born from the idea of Victor Lugger and Tigrane Seydoux. Over the past 10 years, we’ve opened the doors of 30 restaurants in France, Monaco, the United Kingdom, Spain, Germany, Belgium, and Italy.Our mission? To share the unique atmosphere of Italy’s most beautiful and traditional places, creating unforgettable moments of joy and connection with our guests.After expanding across Europe and the UK, Big Mamma is now heading to the United Arab Emirates. We’re growing in an increasingly international and dynamic context, and we’re ready to open in the heart of Dubai.We are looking for passionate, driven Chef de Partie ready to join our new team for this exciting adventure.For our BIG TEAMS in Dubai, we’re looking for the very best Chef de Partie 🤩Your Goals:


<li>Stock and inventory management, understanding of food cost&nbsp;</li>
<li>Basic knowledge of the group’s artistic direction&nbsp;</li>
<li>Quality control and mise en place supervision, hygiene and safety compliance</li>
<li>Managing the pass and overseeing service</li>
<li>Strong culinary foundation, recipe execution, and knowledge of fresh pasta</li>
<li>Training junior team members, onboarding, and team motivation</li>


What We Offer:<ul>
</ul><ul>
<li>Guaranteed tips</li>
<li>A lovingly prepared pre-shift meal from our kitchen team, plus 15% discount across all restaurants in the group</li>
<li>Many professional growth opportunities, both nationally and internationally… and much more!</li>
</ul>Contract start date:<ul>
<li> November 2025</li>
</ul>Further details will be discussed during the interview.Big Mamma Group is an equal opportunity employer. Qualified applicants will be considered for employment without regard to ethnicity, political or religious beliefs, gender identity, sexual orientation, physical ability, age, or any other characteristic protected by law.#RelocationDubai

Chef de Partie (M/F) - DUBAI

Located in the iconic Opus by Omniyat, ME Dubai is the first ME by Meliá hotel in the Middle East — and the only hotel in the world designed inside and out by the late Dame Zaha Hadid. Nestled in the heart of the Burj Khalifa district, ME Dubai features 93 rooms and suites, with Central Cosmo Tapas and Bar as its signature F&amp;B outlet. The Guest Service Line at ME is dedicated to delivering outstanding guest experiences by ensuring smooth communication between guests, the property, and team members. The team proactively plans and manages daily operations, communicates clearly and professionally, and upholds the brand's standards and spirit in every interaction. They handle internal and external calls with warmth, manage guest requests and follow-ups efficiently, and maintain up-to-date knowledge of hotel services, cultural events, and emergency procedures. By actively supporting other departments and participating in daily briefings, they help deliver seamless service and uphold the image and values of the ME brand.

Guest Service Line Agent

Your responsibilities:<ul style="margin-top:0.0cm" type="disc"><li class="MsoNormal" style="color:#928981">Develop and execute tailored sales strategies in collaboration with the team, Head of Business Development Middle East and the Luxury Brands Senior Director</li><li class="MsoNormal" style="color:#928981">Act as a brand ambassador for Meliá Hotels International, representing all hotels in your portfolio with confidence and clarity</li><li class="MsoNormal" style="color:#928981">Identify and pursue new revenue opportunities through proactive account penetration and robust client relationship management</li><li class="MsoNormal" style="color:#928981">Organize and lead impactful client meetings, hotel site visits, and familiarization trips that inspire loyalty and business conversion</li><li class="MsoNormal" style="color:#928981">Analyze account performance data to identify trends, inform strategy, and deliver actionable insights that drive incremental revenue</li><li class="MsoNormal" style="color:#928981">Maintain up-to-date competitive intelligence across key markets, understanding how MHI’s offerings stack up against the competition</li><li class="MsoNormal" style="color:#928981">Represent MHI at industry trade shows, networking events, and client functions to boost visibility and build new business pipelines</li></ul>  What are we looking for:<ul style="margin-top:0.0cm" type="disc"><li class="MsoNormal" style="color:#928981">3+ years of experience in a similar role within the hospitality industry (knowledge in the Middle East Market is a big plus)</li><li class="MsoNormal" style="color:#928981">Exceptional written &amp; spoken English (Spanish is a plus!)</li><li class="MsoNormal" style="color:#928981">Background in hospitality or tourism, with hands-on experience in hotel or hotel chain sales </li><li class="MsoNormal" style="color:#928981">Proficient in CRM platforms and modern sales tools</li><li class="MsoNormal" style="color:#928981">Ability to travel</li><li class="MsoNormal" style="color:#928981">Strategic thinker with a commercial mindset—adept at interpreting financial and market data to shape winning approaches</li><li class="MsoNormal" style="color:#928981">Strong communicator and natural relationship-builder, able to connect with stakeholders at all levels</li><li class="MsoNormal" style="color:#928981">Skilled negotiator with the ability to close deals and drive profitability as well as a team player</li></ul>

Business Development Manager (m/f/d) Middle East

SOBRE GRUPO HOTUSA
QUIENES SOMOS
Grupo Hotusa es actualmente una dinámica organización en pleno desarrollo, con cerca de 40 años de experiencia e integrada por un pool de empresas de diversos ámbitos del sector turístico. 
El origen de la compañía es Hotusa Hotels, una cadena de representación hotelera nacida en Barcelona en 1977 y que hoy se posiciona como el primer consorcio de hoteles independientes a nivel mundial* con más de 2700 hoteles asociados en todo el mundo. En la actualidad , la organización alberga además, al representante hotelero Keytel, la central de reservas Restel, y Eurostars Hotel Company, un área hotelera que opera 153 hoteles en 15 países de Europa y América.
Grupo Hotusa desarrolla actividades comerciales en más de 100 países. La sede central está en Barcelona y dispone de oficinas en diferentes ciudades españolas así como en París, Londres, Roma, Lisboa, Buenos Aires y Bangkok.

En el año 2008, Grupo Hotusa recibió el Premio Príncipe Felipe a la Excelencia Turística, que otorga el Ministerio de Industria, Turismo y Comercio, en reconocimiento a su “significativa contribución al incremento de la competitividad de la industria turística española así como a la consolidación de su posición en el mercado turístico internacional”.

El Consejo de Ministros del Gobierno Español ha concedido, por unanimidad, la Medalla al Mérito Turístico 2013 en el apartado de Internacionalización, a D. Amancio López Seijas por su labor en Pro del Crecimiento Exterior de Grupo Hotusa. 
*Según el Ranking anual de la revista estadounidense HOTELS.

Benvenut@ a Restel, Powering Worldwide Travel  Restel è il centro prenotazioni multinazionale del Gruppo Hotusa che commercializza più di 125.000 hotel in tutto il mondo e conta oltre 15.000 clienti nei 5 continenti. Le nostre sedi principali sono situate a Madrid e abbiamo filiali a Barcellona, Coruña, Chantada, Dubai, Parigi e Porto. Inoltre, il nostro team commerciale è presente in tutto il mondo: Belgio, UK, Argentina, Messico, Colombia, Brasile, Stati Uniti, India e Cina. Siamo convinti che il successo di un'azienda risieda nello sviluppo del talento e nella passione del team umano che la compone. Per questo, cerchiamo persone che provino passione per il loro lavoro e che vogliano crescere con noi.  Cerchiamo un/a Commerciale Internazionale per i nostri uffici a ROMA, NAPOLI e MILANO.  Di cosa ti occuperai? <ul style="list-style-type: disc;"><li>Implementazione del Business Plan nella zona indicata</li><li>Analisi del mercato e della concorrenza</li><li>Sviluppo e ricerca di nuove opportunità di business</li><li>Contatto con Agenzie di Viaggio</li></ul>  Cosa cerchiamo? <ul style="list-style-type: disc;"><li>Formazione in Turismo, ADE o settori correlati.</li><li>Esperienza di almeno 1 anno in agenzie di viaggio.</li><li>Alto livello di inglese.</li><li>Buon livello di spagnolo apprezzato.</li><li>Esperienza con i clienti e orientamento ai risultati.</li></ul>   Cosa offriamo? In Restel potrai far parte di un'azienda leader nel settore travel, in continua crescita ed espansione globale, che punta al costante sviluppo professionale del suo team. Inoltre, entrando a far parte di Restel potrai godere dei seguenti benefici: <ul style="list-style-type: disc;"><li>Sconto del 50% nei nostri hotel di alta gamma: Potrai beneficiare di sconti fino al 50% in tutti i nostri magnifici hotel 4*/5* in tutto il mondo e fino al 20% per i tuoi familiari.</li></ul> <ul style="list-style-type: disc;"><li>Formazione The Power Business School: Accesso 100% gratuito e illimitato a tutte le formazioni (MBA, digitale, informatica, competenze, ecc.) grazie al nostro partner The Power Business School, la scuola di business online n. 1 del mercato, con corsi tenuti dai migliori professionisti del settore.</li></ul> <ul style="list-style-type: disc;"><li>Formazione in lingue: Avrai accesso alla nostra formazione in lingue, sia in presenza che online.</li></ul> <ul style="list-style-type: disc;"><li>Accesso al nostro Club del Dipendente: dove potrai beneficiare di diversi tipi di sconti e vantaggi di ogni genere (tempo libero, tecnologia, sport, moda, ecc.)</li></ul> <ul style="list-style-type: disc;"><li>Godere di notti in hotel gratuite: con il Programma di referenziati di Restel, premiamo le raccomandazioni che si trasformano in assunzioni. Se raccomandi qualcuno e lo assumiamo, ricevi notti in hotel gratuite.</li></ul> Se questo progetto ti interessa e pensi di essere il candidato ideale, ci piacerebbe che tu candidassi per la posizione. Oppure, se conosci qualcuno che potrebbe essere interessato, non esitare a condividere questa offerta.

Commercio Internazionale Jr. - Agenzie di Viaggio (Italia)

Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 79 venues in 22 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all around the world.

Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 81 venues in 22 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all around the world.

We are looking for a Head Waiter to join our Lifestyle Dining Division for our seasonal hiring in Dubai. The ideal candidate will possess excellent service skills, a keen eye for detail, and the ability to ensure that our guests have an exceptional dining experience. This role involves overseeing a section of the dining area, coordinating with the kitchen and other service staff, and delivering high-quality service.

Main Responsibilities

- Lead and supervise the service team during operations.
- Ensure top-tier guest experiences by anticipating needs and exceeding expectations.
- Coordinate table setups, reservations, and guest seating efficiently.
- Support training and mentoring of junior staff.
- Maintain high standards of hygiene, service, and presentation.
- Handle guest feedback and resolve issues professionally.
- Liaise with the kitchen and bar teams to ensure smooth service flow.
- Monitor order accuracy and timely delivery.
- Uphold brand image and service excellence.

Benefits: 
- Competitive, Tax-Free Salary:Earn a generous, net income with no income tax, allowing you to save more and enjoy a higher quality of life while working in one of the world’s most exciting and fast-growing hospitality markets.
- Exclusive Discounts Across Sunset Venues: Experience the Sunset lifestyle to the fullest with Enjoy exclusive employee discounts across our award-winning restaurants, beach clubs, nightclubs, and wellness venues – both in Dubai and internationally upto 50%.
- Career Growth and Global Opportunities:Your professional journey is our priority. With 89+ venues in 26 countries, Sunset Hospitality Group offers clear career pathways and internal mobility across brands and regions. We invest in our people through tailored development plans, leadership training, and long-term progression opportunities.



Head Waiter - Dubai (Must be willing to relocate)

We are excited to introduce you to a luxurious and unique urban resort - Melia Desert Palm, a proud member of The Melia Collection. The resort is a five-star boutique property, offering a wide range of one, two, and three-bedroom villas, each featuring an intimate and completely private pool, which is highly sought after, especially amongst the GCC clientele. Additionally, you can stay in our beautifully curated suites with a view of the greenery. What makes this resort stand out is its equestrian theme, which is reflected in every aspect of the property. From four polo fields to a professional polo club, a riding school, and over 200 horses on the estate, you will be surrounded by the beauty of these magnificent animals. If you're looking for relaxation and rejuvenation, then you will love the world-class treatments available at the Samana Spa, or the wellness classes offered in our large recreation center. And when it comes to dining, you will be spoilt for choice with three delightful restaurants to choose from, or you can order food to your villa. Conveniently located just 20 minutes from the DXB airport and 25 minutes from Dubai Mall, Melia Desert Palm offers a serene oasis amidst the hustle and bustle of Dubai. You can unwind and soak up the tranquility of the lush estate while enjoying spectacular views of the dramatic Dubai skyline. At Melia Desert Palm Member of Melia Collection, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect and work hard together to deliver the highest quality of service to all. #LI-MR1 The Waiter is responsible for below tasks and others assigned by thier departments as necessary. <ul><li style="text-align:justify">To work as a team with colleagues in all department, to ensure timely service and a smooth running operation.</li><li style="text-align:justify">To understand and adhere to all hotel policies and Standard Operating Procedure with regard to guest service, how to run the operation, personal discipline and grooming.</li><li style="text-align:justify">Offer a consistently warm, professional welcome and farewell to guests and clients on their arrival at and departure from the catering area, maintaining impeccable posture and presentation at all times.</li><li style="text-align:justify">Have the bill ready when requested and strictly follow set procedures for collecting payment for restaurant bills, depending on the method of payment.</li><li style="text-align:justify">Check out with your Supervisor before leaving your station or floor.</li><li style="text-align:justify">Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.</li><li style="text-align:justify">To have a full knowledge of the service and facilities provided by the hotel in order to answer any questions the guests may have.</li><li style="text-align:justify">Follow all safety policies to ensure a safe work área.</li><li style="text-align:justify">Follow all reasonable work related request made by a Supervisor or Manager which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the hotel.</li><li style="text-align:justify">Maintain your station in accordance with the standard at all times.</li><li style="text-align:justify">Develop a complete knowledge of the menus.</li><li style="text-align:justify">Learn and correctly use the Point of Sale equipment and follow the procedures.</li><li style="text-align:justify">To maintain strict security measures when entering guest rooms to respect privacy right of our guest.</li><li style="text-align:justify">Actively participate in all training meetings to continually develop professional skills and increase guest satisfaction.</li><li style="text-align:justify">Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. </li><li style="text-align:justify">Carry out all instructions and tasks assigned by the position’s immediate superior, as well as any other responsibilities as required by the role.</li></ul> Job Specifications:<ul><li style="text-align:justify">Must have atleast 1-3 years experience</li><li style="text-align:justify">High School Degree or Equivalent</li><li style="text-align:justify">Hands-on experience with cash register and ordering information system</li><li style="text-align:justify">Attentiveness and patience for customers</li><li style="text-align:justify">Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment    </li><li style="text-align:justify">Active listening and effective communication skills</li><li style="text-align:justify">Team spirit</li><li style="text-align:justify">Flexibility to work in shifts</li></ul>

Waiter

Sunset Hospitality Group (SHG) is a global leader in lifestyle hospitality, with over 89 venues in 26 countries. From award-winning restaurants and beach clubs to hotels and nightlife destinations, we create vibrant, high-energy experiences that bring people together. At SHG, you’ll be part of a fast-growing, international team that values creativity, excellence, and career growth — all within a dynamic, supportive environment.

We are seeking an energetic and experienced Hostess who is passionate about delivering exceptional service at our lifestyle venues. The Ideal candidate will have proven Fine Dining experience and a passion for providing exceptional guest service. You will:

- Greets guests, escorts them to tables, and provides menus
- Manage waiting list
- Offer appropriate seating arrangements
- Receive and record customers dining reservations
- Ensure all orders are filled in a timely and accurate manner
- Maintain clean and organized tables and work area
- Observe proper grooming and personal hygiene at all times
- Assist waiters and head waiters when needed
- Manage event related work including setting up tables of the restaurant
- Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations
- Handles guest problems and complaints
- Attend all regular departmental briefings and contribute to an open communication within the assigned team
- Performs other duties pertinent to this job as assigned.

Benefits: 
- Enjoy a generous tax-free salary, allowing for greater savings and a higher standard of living in one of the world’s most dynamic hospitality markets.
- Benefit from high tips in a premium, fast-paced environment that rewards excellence in guest experience.
- Receive exclusive employee discounts across Sunset’s award-winning restaurants, beach clubs, nightclubs, and wellness venues — in Dubai and internationally.
- Access clear career progression and international mobility within a global network of 89+ venues in 26 countries, supported by training, leadership development, and internal promotions.

Procura um emprego no sector do turismo e da hotelaria?Nós servimo-lo!

Director/a Corporativo de RRHH

Técnico de mantenimiento

Planchadora

Camareros/as de pisos

SPA RECEPTIONIST

Chef de Partie (M/F) - DUBAI

Guest Service Line Agent

Business Development Manager (m/f/d) Middle East

Commercio Internazionale Jr. - Agenzie di Viaggio (Italia)

Head Waiter - Dubai (Must be willing to relocate)

Waiter

Hostess - Dubai (Must be willing to relocate)

Director/a Corporativo de RRHH

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