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Key Responsibilities
Sales & Business Development
• Promote Meliá Hotels International’s global portfolio to meeting planners, sourcing managers, incentive houses, and key decision-makers to generate new RFP opportunities and increase group booking conversion.
• Identify and develop new MICE business opportunities within assigned territories.
• Build and maintain strong relationships with 3rd Party clients, end user accounts, hotel sales partners, and industry stakeholders.
• Support contract negotiations, sales follow-up, and business development initiatives.
• Generate new leads and maintain accurate reporting within Salesforce/MARS system.
• Participate in trade shows, sales missions, networking events, and customer activations.
• Promote hotel offers, destination experiences, and brand value propositions.
Event Planning & Project Management
• Coordinate and execute hospitality-focused events including roadshows, networking events, familiarization trips, site inspections, incentive experiences, and Meliá Signature Experiences throughout the year.
• Manage event logistics including venue sourcing, airfare, transportation, rooming lists, vendors, gifting, branding, entertainment, and on-site execution.
• Develop project timelines, budgets, operational checklists, and event communications.
• Serve as the liaison between sales teams, hotel leadership, clients, vendors, and partners to ensure seamless event execution.
• Coordinate attendee management, client profiles, travel logistics, and event documentation.
• Support immersive and elevated customer experiences that strengthen engagement and brand visibility globally.
• Track event ROI, attendance, feedback, and business opportunities generated.
Qualifications & Skills
• Strong global sales acumen with a proactive approach to business development and relationship management.
• Excellent communication, presentation, and negotiation skills.
• Proven experience in sales, meeting planning, hospitality event management, and project coordination.
• Experience managing meetings, roadshows, conferences, networking events, and VIP experiences.
• Strong sales approach, organizational, time management, budgeting, and multi-tasking abilities.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Experience coordinating event logistics including travel, venues, vendors, rooming lists, and on-site operations.
• Proficiency in MS Office, Salesforce/MARS systems, Cvent, and RFP management tools.
• Strong collaboration skills with internal teams, hotel operations, vendors, and clients.
• Knowledge of hospitality and MICE industry.
• Ability and willingness to travel frequently, including evenings and weekends.
• Legally authorized to work in the United States.
Minimum Requirements
• Hospitality & Tourism Degree Preferred.
• 5+ years of experience in hospitality sales, meeting planning, event management, or a related MICE-focused role preferred.
• Experience within the hospitality, hotel, destination marketing, or meetings and incentives industry strongly preferred.
• Ability to manage multiple priorities while maintaining exceptional attention to detail.
Language Requirements
• Native or bilingual proficiency in English.
• Strong verbal and written communication skills.
• Ability to handle sensitive situations with professionalism and diplomacy.
