As Training & Mission Wellness Coordinador, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.
Duties and Responsibilities
As Training & Mission Wellness Coordinator, I will assume full responsibility for the efficient operation in the following:
· Assist the Training Manager in developing and implementing the resort's Training Plans, based on systematic research, training needs analysis and business priorities.
· Support the development and implementation of the property's Training & Development strategy, ensuring alignment with operational requirements, business goals and Six Senses standards.
· Act as the Mission Wellness Champion, taking ownership of the planning, coordination, implementation and continuous improvement of the property's Mission Wellness strategy and initiatives.
· Coordinate with Department Heads and Departmental Trainers to identify training needs, monitor departmental training and follow up on progress.
· Assist in planning and delivering training sessions, onboarding, orientation, on-the-job training and development programmes.
· Support the creation and maintenance of training materials, manuals and educational resources, ensuring alignment with Six Senses standards.
· Coordinate mandatory training programmes and brand initiatives.
· Assist in evaluating training effectiveness through feedback, participation and performance indicators.
· Act as the property's Mission Wellness Champion, taking ownershp of the planning, coordination and implementation of the Mission Wellness strategy.
· Lead the annual and monthly Mission Wellness calendars, ensuring activities cover the different dimensions of wellbeing and respond to Host needs.
· Lead the Mission Wellness Committee, organizing meetings, gathering feedback and following up on actions and initiatives.
· Coordinate and actively participate in the implementation of Mission Wellness activities, including special campaigns, wellbeing weeks and awareness days.
· Promote and coordinate Host wellbeing initiatives and employee benefits, ensuring Hosts are aware of and engaged with the resources available.
· Manage and promote the Mission Wellness Passport and monitor participation and engagement.
· Evaluate Mission Wellness activities through feedback, participation and engagement data, continuously improving the programme.
· Coordinate internal communications related to Training, Mission Wellness, Host engagement and HR initiatives, including the Host Instagram account and physical/digital communication channels.
· Support the organization and communication of Host events, activities and team gatherings.
· Promote a culture of continuous learning, development, wellbeing and engagement across the property.
· Uphold Six Senses standards, safety and statutory requirements and perform any additional duties assigned by the Human Resources Training Manager, Assistant Director of Human Resources and/or Regional Director of Human Resources - Europe.
· Keep up to date with developments in hospitality training, learning methodologies and technology, continuously seeking opportunities to improve training practices.
Skills and Experience
To execute the position of Training & Mission Wellness Coordinator, I must have the required qualifications, technical skills and experience in a similar role within luxury hospitality, with proven results, including:
Diploma or equivalent in Business, Human Resources, Education, Hospitality or a related discipline. A degree or diploma from a recognized hospitality or business school is preferred.
Minimum 2 years of experience in a similar Training, Learning & Development, Human Resources or operational role within a luxury hotel or hospitality environment.
Passion for learning, talent development, Host engagement and Mission Wellness, with a genuine interest in leading by example.
Strong communication and interpersonal skills, with the ability to communicate information and ideas clearly and effectively to different audiences.
Creative and innovative mindset, with the ability to develop and implement new training, learning, engagement and Mission Wellness initiatives.
Strong understanding of talent development and learning & development best practices, with the ability to identify training needs, develop programmes and facilitate learning.
Ability to motivate and inspire others, build strong relationships and create an engaging learning environment.
Strong organizational and planning skills, with the ability to manage multiple training and Mission Wellness initiatives simultaneously.
Proficient use of MS Office – Word, Excel, PowerPoint and Outlook, as well as Canva or similar design/editing tools.
Comfortable using e-learning platforms, digital learning tools and mobile applications.
Excellent command of written and spoken English and Spanish. Additional languages are considered an advantage.
Thorough understanding of Six Senses training programmes, guidelines, rules and regulations, brand standards, operating standards, facilities and services, or the ability to acquire this knowledge quickly.
Must hold the legal right to work in Spain. A valid EU/EEA passport or appropriate visa/work permit is required where applicable.
Must comply with all legally required certifications, health and safety requirements and mandatory training applicable to the position.
The above is intended to provide an overview of the qualifications, skills and experience required for the Training & Mission Wellness Coordinator position at Six Senses Ibiza. It is not intended to be an inclusive and/or exhaustive list of the duties, responsibilities or requirements inherent to the position.
Six Senses Ibiza is an equal opportunity employer. This policy applies to all terms and conditions of employment.
