As Luggage & Door Supervisor, you will be responsible for the following duties:

• Supervise, motivate, and guide the Luggage Porters and Door team daily
• Conduct daily briefings to communicate occupancy, VIP arrivals, group
movements, and special requests
• Oversee and execute secure handling, accurate tagging, storage, and delivery of
guest luggage in adherence to security standards.
• Manage guest traffic flow at hotel entrances, coordinating vehicles, taxis, and
private transport
• Support inventory control of luggage carts, tags, umbrellas, and entrance
equipment
• Assist management with team performance reviews and training documentation
• Monitor the hotel entrance and luggage areas, ensuring they remain clear and safe.
• Maintain the cleanliness and organization of the lobby and entrance areas.
• Maintain the presentation of the front of house area to ensure a luxury experience
from arrival to departure.
• Assist with transportation arrangements, including taxis, airport transfers and valet
services.
• Coordinate closely with Concierge, Reception, Bell Desk, Housekeeping, and
Security teams
• Perform any other reasonable duties as required by the Chief Concierge.

Requisitos

Titulação mínima

Outros

Experiência

Entre 1 e 2 anos

As Luggage & Door Supervisor, we expect from you:
• Valid driver’s license.
• Previous experience in the same role is preferred.
• Effective communication skills in English and Spanish (additional languages are a
plus).
• Well-groomed appearance, adhering to the hotel's grooming standards.

Reportar oferta

Localização da vaga

LocalizaçãoMandarin Oriental Punta Negra, Mallorca, Carrer Punta Negra, Palma Nova, Spain

Sobre a empresa

Mandarin Oriental Punta Negra, Mallorca

Punta Negra, Espanha

Cadeia Hoteleira

Website

Enmarcado en el impresionante entorno de Puerto Portals, Mandarin Oriental Punta Negra fusiona a la perfección un lujo sutil y emocional con la belleza natural de Mallorca. Celebra la esencia de la isla a través de experiencias a medida, viajes culinarios dinámicos y un bienestar rejuvenecedor, diseñados para sumergirte en la vibrante atmósfera y las extraordinarias propuestas que Mallorca tiene para ofrecer.

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