Somos la compañía líder en España y una de las mayores del mundo, con diez marcas reconocidas y más de 370 hoteles en cuatro continentes. Meliá Hotels International es el único entre los veinte mayores grupos hoteleros internacionales con un origen vacacional y con el tamaño ideal para combinar una excepcional hospitalidad con una gestión eficiente y cercana a sus stakeholders. Todo esto, unido a nuestra calidez y pasión españolas, nos hace únicos y diferentes.


En Meliá todos somos Very Inspiring People, grandes profesionales que hacen el día a día más fácil y excepcional. Desde el recién llegado hasta el más veterano, todos ellos reúnen unas cualidades únicas e importantes que hacen que trabajar en Meliá sea una oportunidad de crecimiento constante y un pasaporte para crear tu futuro donde quieras.

Misión:

Realizar o asesorar las actuaciones preventivas especializadas tales como evaluaciones, estudios e investigaciones y asesorar técnicamente a los hoteles como así también redactar y revisar los procedimientos preventivos del Manual de Gestión de la Seguridad y Salud con el objeto eliminar, reducir y/o controlar los accidentes laborales y las enfermedades profesionales.


Responsabilidades:
 
 
 
Efectuar los diagnósticos de situación sobre el nivel de seguridad y salud en el trabajo existente en los centros de trabajo
Desarrollar y colaborar en los planes informativos sobre salud laboral y bienestar organizacional dirigidos a todos los niveles de la organización.
Mantener la colaboración con entidades externas.
Asesorar y realizar seguimiento en la implantación del Sistema de Gestión de la Seguridad y Salud en el Trabajo
Definir la estrategia de SST en cada unidad de negocio
Realizar evaluaciones iniciales, periódicas, parciales y o específicas
Proponer y vigilar el cumplimiento del programa de control de las medidas correctivas o preventivas para la reducción de los riesgos
Coordinar y/o realizar estudios técnicos específicos
Participar en la determinación de contenidos en las formaciones específicas y legales
Proponer medidas de reducción de la siniestralidad (accidentes laborales y enfermedades profesionales).
Asesorar la implantación de los Planes de Emergencia
Asesorar y colaborar en la coordinación de actividades preventivas con las empresas externas. 
Asesorar y verificar el adecuado funcionamiento de los Comités de Seguridad y Salud y/o delegados de prevención
Asesorar y dar soporte técnico en las actuaciones de la autoridad laboral
Asumir las responsabilidades establecidas legalmente
Colaborar en la redacción, revisión y actualización del Sistema de Gestión de la SST.
Actuar en forma coordinada con el Área de Vigilancia de la Salud en la adaptación de puestos de trabajo debido a limitaciones laborales de salud, personal sensible, discapacidad, como así también en la propuesta de adopción de medidas técnicas para el control del riesgo.
Definir, seleccionar y evaluar los equipos de protección individual para los distintos puestos de trabajo.
Valorar, analizar la incorporación de equipos de trabajo seguros, ergonómicos, etc.
Colaborar en la adquisición de nuevos equipos de trabajo


HEALTH & SAFETY ADVISOR CANARY

Escojas la historia que escojas, tú eres el protagonista·

En Meliá Hotels International, tienes el poder de crear tu futuro. Para nosotros lo más importante es tu talento: compartimos contigo esa pasión que en el día a día te hace poner tu corazón en todo lo que haces.

Estamos a tu lado para ayudarte a ir más allá de tus límites, para celebrar contigo cada victoria. Porque, juntos, protagonizamos nuestras propias historias. Más de 380 hoteles en más de cuarenta países demuestran el éxito de nuestra forma única de entender y vivir el tiempo libre. Con una unión perfecta de mente y corazón, continuamos construyendo un negocio exitoso que es un referente a nivel mundial.

Si tú eres una persona cálida, profesional, hospitalaria y creativa; Meliá es tu compañía. En Meliá, tu éxito es nuestro éxito.

Si eres un apasionado de los viajes, hablas alemán a nivel nativo o bilingüe y eres un comunicador nato ¡Te queremos en nuestro equipo!

En el Customer Service & Contact Center de Meliá Hotels International somos más de 24 nacionalidades, trabajando juntos para crear experiencias inolvidables para nuestros clientes. Trabajarás en un ambiente acogedor y dinámico, con retos diarios y aprendizaje permanente que te permitirá crecer como persona y desarrollar tu carrera profesional.

¿Cómo sabes si encajas en nuestro equipo?

Recibimos interacciones omnicanal (voz, chat, correo) de todos los países del mundo, así que es fundamental que hables español y alemán.

Encajas a la perfección si tienes don de gentes, eres comunicativo y alegre, sabes escuchar, eres empático y siempre dispuesto a ayudar a tus compañeros y a nuestros clientes, ofreciendo el servicio que mejor se adapte a sus necesidades.

"Porque las primeras impresiones cuentan y las siguientes tomas de contacto fidelizan".

¿Qué buscamos?


- Perfiles con español, alemán e inglés.

- Perfiles con español e inglés.


¿Dónde estamos?

Nuestro Customer Service & Contact Center tiene su oficina en el centro de Madrid (Guzmán el Bueno)

¿Qué ofrecemos?

Recibirás una formación remunerada para adquirir todos los conocimientos necesarios que te permitirán cumplir tus objetivos de calidad y venta. Como fruto de tu buen trabajo obtendrás incentivos sustanciales y tendrás la oportunidad de viajar y conocer nuestros hoteles de primera mano.

¿Quieres ser un creador de experiencias?

Anímate a conocernos, estamos deseando conocerte.https://adminb2b.turijobs.com/es-es/employer/postajob#

Agente de Reservas Customer Service & Contact Center Meliá Hotels International

<a title="" href="https://www.melia.com/pt/hoteis/portugal/lisboa/me-lisbon?esl-k=sem-google|ng|c722967963757|mp|kme%20lisboa|p|t|dc|a177912500544|g14800287042&amp;gclsrc=aw.ds&amp;&amp;gad_source=1&amp;gad_campaignid=14800287042&amp;gclid=EAIaIQobChMI95qw4vXEkQMV-wQGAB0N9DSCEAAYASAAEgKDyfD_BwE" target="_self">ME Lisbon</a> is a luxury hotel located in the heart of the city, renowned for its modern design, vibrant lifestyle, and excellent service. We create unique and memorable experiences for both business and leisure travelers, and we are now looking for someone eager to join this dynamic energy. Mission: As Housekeeping Supervisor, you will ensure that cleanliness, presentation, and comfort across the hotel meet ME Lisbon’s highest luxury standards. You will lead by example, supporting your team and guaranteeing an exceptional environment for both guests and colleagues. What will you have to do? <ul style="text-align:justify"><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Plan, organize, and supervise daily housekeeping operations to ensure efficiency and excellence.</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Coordinate and lead the housekeeping team, promoting motivation, accountability, and high performance.</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Ensure rooms and public areas meet cleanliness, hygiene, and presentation standards at all times.</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Conduct regular inspections and address any quality issues promptly.</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Manage guest requests and feedback professionally, ensuring timely resolution.</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Ensure compliance with health, safety, and hygiene regulations.</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Collaborate closely with Front Office and other departments to optimize the guest experience.</li></ul> What are we looking for? <ul><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Minimum 2 years of experience in a supervisory role within Housekeeping, preferably in luxury hospitality.</li><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Strong leadership skills with a keen eye for detail and quality.</li><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Proficiency in Portuguese and English; additional languages are a plus.</li><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Solid knowledge of cleaning standards, procedures, and hygiene regulations.</li><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Ability to work flexible schedules, including weekends and holidays.</li></ul>

Floor Supervisor - ME Lisbon

Located in the heart of Lisbon, <a title="" href="https://www.melia.com/pt/hoteis/portugal/lisboa/me-lisbon?esl-k=sem-google|ng|c722967963757|mp|kme%20lisboa|p|t|dc|a177912500544|g14800287042&amp;gclsrc=aw.ds&amp;&amp;gad_source=1&amp;gad_campaignid=14800287042&amp;gclid=EAIaIQobChMIz4WK_d3CkQMVhnpBAh3IkCUkEAAYASAAEgL3yvD_BwE" target="_self">ME Lisbon</a> is a luxury hotel known for its modern design, vibrant energy, and exceptional service. We create unique experiences for both business and leisure travelers, and now we’re looking for a strong leader to elevate our dining experience. Mission: As a Head Waiter, you will lead by example on the restaurant floor, ensuring service excellence at every moment. You will coordinate the service team, uphold ME Lisbon’s high-quality standards, and deliver personalized guest experiences that consistently exceed expectations. What will you do? <ul style="text-align:justify"><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt">Lead, motivate, and support the service team during daily operations.</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt">Ensure memorable guest experiences by anticipating needs and delivering attentive, refined service.</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt">Coordinate table service, manage reservations flow, and oversee service timing and quality.</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt">Handle guest requests, feedback, and complaints with professionalism and a solutions-oriented mindset.</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt">Support training and onboarding of new team members, ensuring brand and service standards are met.</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt">Ensure full compliance with health, safety, and hygiene regulations.</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt">Communicate operational feedback and improvement opportunities to management.</li></ul> What are we looking for? <ul><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify">Minimum 2 to 3 years of experience as a Waiter, preferably in the luxury sector.</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify">Strong leadership skills with a hands-on and service-driven approach.</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify">Passion for quality, guest satisfaction, and team development.</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify">Fluent in Portuguese and English; additional languages are a plus.</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify">Solid knowledge of F&amp;B service, food handling, hygiene, and food safety.</li></ul>

Head Waiter - ME Lisbon

<h3>Job mission:</h3>  As Head of Groups &amp; Events Planning, you will be responsible for maximising hotel revenue through the planning, coordination, and delivery of all groups and events. You will lead and develop the Groups &amp; Events Planning team, ensuring seamless execution from contracting to event delivery. Your mission is to drive financial performance across MICE, social events, and related services by implementing strategic planning actions while maintaining the highest standards of guest satisfaction and operational excellence.  <h3>Your responsibilities:</h3>  • Proactively hunt for new high-potential corporate, government and pharmaceutical accounts to drive group and catering revenue. • Achieve a minimum number of weekly sales appointments through office visits, site inspections, FAM trips and virtual meetings. • Establish and maintain strong relationships with key decision-makers and influencers within managed accounts. • Negotiate rates in line with hotel objectives, Business Plan targets and a focus on high-ADR production. • Analyse corporate sales performance on a weekly basis, reviewing account production and implementing corrective actions where required. • Review market analysis, RGI performance and competitor activity with the Director of Sales to improve hotel results. • Participate in sales blitzes, roadshows, presentations, networking events, FAM trips and other sales initiatives to achieve annual targets. • Create and execute Account Development Plans in alignment with the Director of Sales and overall sales strategy. • Support wider sales team activities including show rounds, presentations, reports, networking events and special projects.  <h3>What are we looking for:</h3>  • Strong sales, negotiation and relationship-building skills • Proven experience in corporate and group sales within a hotel or hospitality environment • Proactive, results-driven mindset with strong hunting capability • Excellent communication, organisation and analytical skills • Ability to work independently while contributing positively to a wider sales team

Sales Manager - UK South

“The world is yours with Meliá” Joining Meliá is to embark on a journey without borders, where your potential to grow, lead and inspire has no limits. It’s knowing that the world is yours — that you can elevate your career across countless destinations, all while being part of one warm, supportive, and passionate family.<hr>Head of Groups &amp; Events PlanningDepartment: Groups &amp; Events Location: ME London Reports to: General / Hotel Manager Package: Competitive salary + 10% annual performance-related bonus + service charge<div><hr></div>What’s in it for you?<ul><li>Global career opportunities across more than 350 hotels</li><li>Hotel discounts for you, your friends &amp; family across the globe</li><li>Enrolment to the Company Bonus Scheme (10% of salary)</li><li>Life Assurance x3 Salary</li><li>Generous hotel service charge</li><li>Health cash plan &amp; discounted dental &amp; optical cover</li><li>Company pension scheme</li><li>Loyalty rewards &amp; refer-a-friend bonus (£500)</li><li>29 days’ holiday including bank holidays</li><li>Access to Meliá’s global e-learning platform for personal &amp; professional development</li><li>High-street savings through Perks at Work</li><li>Meals on duty</li></ul> <div><hr></div>MissionAs Head of Groups &amp; Events Planning, you will maximise hotel revenue through the seamless planning, coordination, and delivery of all groups and events. You’ll ensure every detail — from contracting to execution — elevates guest satisfaction while driving financial performance. Leading and developing the Conference and Events Coordinators in your team, you will champion operational excellence, strengthen client relationships, and secure the hotel’s position as a top MICE destination.<div><hr></div>Key Responsibilities Operational Excellence<ul><li>Set team objectives, review contracts, allocate events, and oversee planning tasks.</li><li>Ensure timely completion of group summaries, BEOs, and structured pre-con meetings.</li><li>Monitor event delivery, resolve incidents, implement improvements, and track recurring issues.</li><li>Prepare key departmental projections with F&amp;B and provide insights during business reviews.</li><li>Build strong relationships with external suppliers and oversee site inspections and visits.</li><li>Represent the hotel at social event and MICE trade shows to support business generation.</li></ul><ul><li>Participate in the creation, monitoring, and adjustment of departmental budgets.</li><li>Analyse P&amp;L, revenues, and expenses, identifying efficiencies and revenue opportunities.</li><li>Ensure accurate billing, reporting, forecasting, and financial follow-up for groups/events.</li></ul><div><hr></div>What we’re looking for<ul><li>Strong leadership, financial, operational, and communication skills</li><li>Experience in a similar luxury hotel environment</li><li>High attention to detail with a proactive, analytical and service-driven mindset</li><li>Excellent planning ability and proven problem-solving skills</li><li>Minimum 2 years’ experience in a management / leadership role</li></ul><div><hr>Because belonging to the great Meliá family is being VIP</div><div> At Meliá, our people are the heart of everything we do. Whether you’re stepping into leadership or building on your expertise, you’ll be part of a culture defined by respect, collaboration, and passion. From our newest talents to the most seasoned leaders, we are all Very Inspiring People — and that includes you.<hr>Our Commitment to Diversity &amp; Inclusion</div><div> We are proud to be an equal opportunity employer. We celebrate diversity and strive to create an inclusive, accessible environment for all. At Meliá, we believe our differences make us stronger and fuel innovation. We are equally committed to sustainability, building a responsible present and a better future.<hr>If you want to be a Very Inspiring Person, apply now and start your journey with Meliá. </div>

Head of Groups and EventsHead of Groups and Events Planning

Supervisar la operación del servicio de los outlet de Alimentos y Bebidas, asegurando el cumplimiento de los procedimientos y estándares de calidad en el servicio ofrecido al cliente, así como promover la venta de Alimentos y Bebidas, todo ello con el fin de aumentar los ingresos y alcanzar los objetivos operativos, económicos, de calidad y recursos humanos del hotel.

La Paccha Cusco - Supervisor de Alimentos y Bebidas Servicio

<h3>Job mission:</h3>  As Head of Groups &amp; Events Planning, you will be responsible for maximising hotel revenue through the planning, coordination, and delivery of all groups and events. You will lead and develop the Groups &amp; Events Planning team, ensuring seamless execution from contracting to event delivery. Your mission is to drive financial performance across MICE, social events, and related services by implementing strategic planning actions while maintaining the highest standards of guest satisfaction and operational excellence.  <h3>Your responsibilities:</h3>  <ul><li>Support the Director of Sales – UK in the implementation of the MICE sales strategy in line with each hotel’s Business Plan</li><li>Prepare and supervise price quotations and negotiations for group enquiries (10+ rooms), maximising total revenue across rooms, event space, F&amp;B and ancillary services.</li><li>Deliver the approved MICE budget for the cluster, achieving targets for room nights, room revenue, event room rental and associated F&amp;B sales.</li><li>Prepare weekly business reviews, and forecasts for the MICE segment, providing detailed group revenue analysis by hotel and market origin.</li><li>Work closely with the Director of Sales to define, monitor and adjust MICE pricing strategies, sales conditions and need periods.</li><li>Lead, coach and support the Group Events Sales team, providing guidance on commercial decision-making and negotiations.</li><li>Ensure accurate management of group business through MARS (CRM) and Cvent, maintaining data integrity and correct system usage.</li><li>Drive conversion through proactive client engagement and site inspections, attending high-value inspections where required.</li><li>Ensure seamless communication and handover of confirmed group files to hotel operations, maintaining close collaboration with Conference &amp; Banqueting teams..</li></ul>  <h3>What are we looking for:</h3>  <ul><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:12.0pt">Strong commercial, analytical, and leadership skills</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:12.0pt">Proven experience in MICE or group sales within a hotel environment</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:12.0pt">Excellent negotiation, communication and stakeholder management skills</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:12.0pt">Strong understanding of pricing, revenue management and forecasting</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:12.0pt">Minimum 2 years’ experience in a management or leadership role</li></ul>

Head of Groups & Events Sales

Job mission:As Guest Experience Manager, you will be the brand ambassador of the hotel, ensuring outstanding guest experiences at every touchpoint. Your mission is to personalise each stay, anticipate guest needs, lead the Guest Service Line team, and drive service excellence while supporting the hotel’s financial and operational objectives.Your responsibilities:Act as the hotel’s brand ambassador, ensuring full implementation of brand standards and service excellence. Deliver personalised guest experiences by anticipating needs and exceeding expectations at every touchpoint. Lead, manage, and motivate the Guest Service Line team to consistently achieve outstanding service levels. Handle and resolve guest incidents in line with established procedures and brand guidelines. Drive innovation by developing and implementing new guest experiences and service initiatives. Monitor and manage the departmental budget, identifying variances and implementing corrective actions. Support the achievement of departmental and overall hotel financial targets. Identify, develop, and retain high-potential talent within the team through effective leadership and coaching. Oversee rota planning, attendance, and absence management to ensure optimal staffing levels. Ensure full compliance with Health &amp; Safety standards and procedures at all times.What are we looking for:Experience: Minimum 2 years’ management experience in a Guest Experience or similar function. Strong knowledge of hotel operations and brand standards. Experience using hotel management systems and guest experience tools. Confident and inspiring leadership style with excellent communication skills. Highly organised with strong planning and prioritisation abilities. Education: University degree in Tourism, Hospitality, Marketing, or similar (preferred). Languages: Fluency in English; additional languages are a plus.

Guest Experience Manager

Estamos en búsqueda del mejor talento para que realice sus practicas profesional en el área de housekeeping.

Practicante Profesional Housekeeping

Se busc a técnico con experiencia en hoteles. Inicio 26/01/2026 con fecha fin estimada 31/10/2026. Con hotel cerrado el horario es seguido de mañana, y con hotel abierto seguido de tarde. Existe la posibilidad de ofrecer alojamiento compratido durante toda la duración del contrato, y manutención durante meses abiertos sin coste alguno para el empleado.

ENGINEERING ASSISTANT

Descrição da vaga

Requisitos

Sobre a empresa

Ofertas de Meliá Hotels International