Host/ess - Fijo discontinuo

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Mandarin Oriental, Barcelona is looking for a Hostess - fijo discontinuo to join our Food & Beverage team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Mandarin Oriental, Barcelona is an exclusive 5-star hotel located on Barcelona's Paseo de Gracia, home to several historic modernist works and architectural gems by Gaudí. About the job Based at Mandarin Oriental, Barcelona within the Food & Beverage Department, the Hostess is responsible for welcoming guests, managing reservations, and ensuring a smooth and personalized dining experience from arrival to departure. The Hostess reports to the Restaurant Manager. As Hostess, you will be responsible for the following duties: • Welcoming guests in a warm, friendly, and professional manner. • Managing reservations and coordinating table seating efficiently. • Ensuring optimal guest flow and minimizing waiting times. • Maintaining clear communication with the service and kitchen team. • Personalizing guest experiences and handling special requests. • Maintaining cleanliness and organization of the reception area. As Hostess, we expect from you: • Strong interpersonal and communication skills. • Excellent grooming and presentation. • Highly responsible and reliable. • Ability to work under pressure in a fast-paced environment. • A team player with a multicultural mindset. • Strong focus on guest satisfaction, always remaining calm and courteous. • Previous experience in a similar role, preferably in luxury hospitality. • Fluency in English; additional languages are a plus. We are looking for a guest-oriented person who is professional, approachable, and passionate about delivering exceptional service. Our commitment to you Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow continuously. MOstay. As a member of the #MOfamily, enjoy complimentary nights and attractive rates at our hotels worldwide. Health & Colleague Wellness. Your wellbeing matters to us; we offer a variety of health benefits and wellness programmes. Benefits: • Staff canteen with weekly menu variety. • Access to a learning platform and training opportunities. • Uniform laundry service. • Young, dynamic, and multicultural work environment. • Complimentary stays and special staff rates. • Coffee corner available at any time. • Opportunity to be part of a globally recognized luxury brand. • Team events, staff parties, and team-building activities. • Career growth opportunities within the group. • Free weekly physiotherapy sessions. • Birthday day off. Mandarin Oriental is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues. We’re Fans. Are you?

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