Job description
SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!
What you’ll do ..
We are looking for a Waiter/Waitress to join the team at SLS Barcelona. Under the guidance of the Food & Beverage supervisor, you’ll be preparing drinks exactly as our guests want or serving them delicious food, you’ll be devoted to creating relaxing, memorable experiences.
-Support the team with the Food & Beverage operations.
-You’re the face of our guests’ experience and you bring your own flavour to the(ir) table, making sure that from the moment they arrive to when they leave, they’re having a great time.
-Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves.
Work with the rest of team in keeping things running smoothly and tidily.
-Describe the selection of drinks and menu items to guests by offering interesting, and vivid descriptions of each item’s origin, taste and preparation methods.
-Set up your outlet – stock up on all the supplies you’ll need and manage your inventory.
-Ensure that food and beverages are well stocked.
-Ensure overall cleanliness and maintenance of the working area.
-Be ready to jump into other ad-hoc duties when your colleagues need your help, that might include serving other outlets like rooms service, bar or terrace.
-Work with your restaurant and kitchen colleagues to offer a seamless food service.
-Comply with departmental policies, procedures, and service standards.
-Anticipate the needs of our guests with an attentive and intuitive service
-Assess customers’ needs and preferences and make recommendations.
-Pay attention to dissatisfied guests and respond appropriately to ensure their satisfaction.
