Job description
Functions and Tasks Minor Hotels Europe & Americas is looking for a highly motivated student currently enrolled in academic studies who wishes to undertake a management internship within our Rooms Division team for Southern Europe at our central offices in Barcelona. The responsibilities of the position include the following tasks: • Operational Control Support: • Collaborate in the organization and coordination of the Rooms Division departments at a corporate level. • Assist in establishing and supervising operational policies to ensure efficiency across all hotels. • Occasionally conduct periodic operational audits to ensure compliance with service standards. • Ensure and follow up on improvement action plans opened in audited hotels. • Review and coordinate the implementation of new technologies in the hotels. • Review and control SOPs and collaborate in the development of operational protocols for the assigned departments. • Financial Control Support: • Prepare end-of-month reports to monitor the financial results of departmental expense accounts. • Collaborate in the creation of improvement strategies as needed. • Supervise the implementation of cost‑control policies across all hotels. • Monitor and analyze the evolution of costs and participate in the creation of reports for senior management. • Monitor compliance with financial objectives and follow up directly with hotels for the implementation of improvement actions. • Quality Control Support: • Prepare reports to monitor and track the evolution of hotel quality results. • Collaborate in active training for the Housekeeping Management team to develop team capabilities. • Follow up on audits and inspections carried out by hotel management. • Monitor and evaluate guest satisfaction at a regional level. • Occasionally conduct inspections and audits to ensure compliance with company quality standards. • Collaborate in the creation of standards and support manuals for the teams. Required Profile: • Academic Background: Preferably in the penultimate or final year of a Bachelor’s degree in Tourism, Hotel Management, or a Master’s degree related to the sector. • Specific Knowledge: Familiarity with Microsoft Office. Strong communication skills in English and Spanish are highly valued. • Desired Profile: Enthusiastic about learning, strong organizational skills, and ability to handle multiple tasks. General Information** Location: Barcelona Central Services Conditions: • Duration: 6 months, with the possibility of extending for an additional 6 months. • Schedule: Full-time. Monday to Thursday from 09:00 to 18:30, and Friday from 09:00 to 15:00. • Monthly Compensation: €700. • Monthly Meal Voucher: €112. Internships at Minor Hotels Europe & Americas reflect our company’s commitment to supporting future professionals in our sector by helping you complete your practical training and providing a rich and experience‑based learning environment.
Requirements
About the company
Minor Hotels es un grupo hotelero mundial que opera más de 550 hoteles, complejos turísticos y residencias en 56 países de Asia-Pacífico, Oriente Medio, África, el Océano Índico, Europa y América. Como propietario, operador e inversor hotelero, Minor Hotels satisface las necesidades y deseos de los viajeros de todo el mundo a través de su variada cartera de ocho marcas hoteleras: Anantara, Avani, Elewana, NH, NH Collection, nhow, Oaks y Tivoli. Como parte de Minor Hotels, la región de Minor Hotels Europe & Americas es responsable de más de 350 propiedades en 30 países y tiene previsto crecer en todos los segmentos, centrándose en sus marcas de lujo y de gama alta.
