Somos la compañía líder en España y una de las mayores del mundo, con diez marcas reconocidas y más de 370 hoteles en cuatro continentes. Meliá Hotels International es el único entre los veinte mayores grupos hoteleros internacionales con un origen vacacional y con el tamaño ideal para combinar una excepcional hospitalidad con una gestión eficiente y cercana a sus stakeholders. Todo esto, unido a nuestra calidez y pasión españolas, nos hace únicos y diferentes.


En Meliá todos somos Very Inspiring People, grandes profesionales que hacen el día a día más fácil y excepcional. Desde el recién llegado hasta el más veterano, todos ellos reúnen unas cualidades únicas e importantes que hacen que trabajar en Meliá sea una oportunidad de crecimiento constante y un pasaporte para crear tu futuro donde quieras.

Job Summary: Melià Hotels International, per Palazzo Cordusio, è alla ricerca di Commis de Rang appartenenti alle Categorie Protette. Di cosa ti occuperai?<ul style="list-style-type:disc"><li>parteciperai all'allestimento della Sala e dei tavoli;</li><li>supporterai gli Chef de Rang nello svolgimento del servizio;</li><li>garantirai la disponibilità delle attrezzature necessarie per la mise en place.</li></ul> Cosa stiamo cercando?<ul style="list-style-type:disc"><li>pregressa esperienza nel ruolo di almeno 6 mesi;</li><li>conoscenza buona della lingua inglese;</li><li>capacità di lavorare in team.</li></ul>

Personale di Sala Appartenente alle Categorie Protette - Palazzo Cordusio Gran Melia

Job Summary: To manage properly all the activities related to F&amp;B Hostess position What will I be doing?<ul style="list-style-type:disc"><li>Keeps their work area tidy and clean with all the equipment and supplies required for the service, keeping menus and bill holders in good condition.</li><li>Participates in briefings at the beginning of each shift to get information on dishes of the day, VIPs, groups, events, and general comments and sharing information.</li><li>Consistently offers a warm and professional welcome and farewell to guests and customers on arrival and departure, always with an impeccable posture and personal presentation.</li><li>Greets customers with a nice smile and cordial greeting and leads them to their table.</li><li>Responsible for taking reservations by phone, accurately noting customer data: name, time booked, number of diners, place where they are staying and telephone number.</li><li>Ensure the customer's experience and personalise their stay, anticipating their needs and exceeding their expectations.</li></ul>  What are we looking for? <ul style="list-style-type:disc"><li>At least 1 year of previous experience in the same role</li><li>Excellent Interpersonal Skills and strong Public Relations Attitude</li><li>Must be fluent in English; other languages are preferred</li><li>Flexibility, strong motivation and ambition for professional growth</li></ul>

F&B Hostess - Palazzo Cordusio Gran Melià Hotel

Mission The Aura Host meets the daily operations of the department, committing to achieving excellence in customer satisfaction. What will you have to do? OPERATIONS<ul><li>Comply with the attributes, standards and manuals that apply in their department, as well as ensure compliance in other areas.</li><li>Ensure the customer experience, personalising their stay, anticipating their needs and exceeding their expectations.</li><li>Efficiently use the different customer experience management tools. Be aware of the Voice of the Customer results, complying with the defined improvement plans.</li><li>Manage the guests’ digital experience, according to the global strategy.</li><li>Manage customer incidents, following the established protocols.</li><li>Comply with Sensory Architecture in the different areas of the hotel, in terms of lighting, decoration, aroma and background music.</li><li>Verify material orders following the set product guidelines, for better optimisation of economic resources.</li></ul> HEALTH &amp; SAFETY// HEALTHY WORKPLACE <ul><li>Be knowledgeable of the hotel’s evacuation plan.</li><li>Be knowledgeable of the personal protective equipment and use it correctly.</li><li>Be knowledgeable of the methods, work procedures and risks inherent to their activity.</li><li>Assume the responsibilities assigned in the Occupational Health and Safety Management System Manual.</li></ul> What are we looking for? EDUCATION AND TRAINING: University degree, preferably Tourism or Hospitality, Marketing or similar. LANGUAGES: Local language (depending on the geographical location of the property) and advanced English. A third language would be an asset. SPECIFIC KNOWLEDGE:<ul><li>Knowledge of brand strategies</li><li>Knowledge of hotel management and/or Customer Experience tools.</li><li>Financial knowledge.</li><li>Knowledge of Hotel Operations.</li><li>Ability to lead and inspire a team.</li><li>Organisation and planning.</li><li>Analytical capacity.</li><li>Proactivity and Innovation.</li><li>Excellent communication skills.</li><li>High vocation for service.</li><li>Problem-solver.</li><li>Attention to detail.</li></ul> EXPERIENCE:<ul><li>At least 1 year of experience in the Guest Experience department or other customer-facing department.</li></ul>

Aura Host - ME Milan Il Duca

Job Summary: Ensure that food service is carried out efficiently and in line with the quality standards set by the hotel. Responsible for the quality, preparation, and presentation of dishes in the assigned kitchen section. Maintain team efficiency, cleanliness, hygiene, and organization in your area of responsibility.Key Responsibilities:<ul><li>Supervise a section of the kitchen, ensuring it operates according to performance standards set by the Executive Chef or Sous Chef.</li><li>Organize and set up the assigned section efficiently to maximize speed and productivity.</li><li>Ensure that all dishes from your section are prepared consistently and according to standard product specifications.</li><li>Become familiar with all sections of the kitchen.</li><li>Keep all fridges and freezers tidy and organized at all times.</li><li>Ensure proper stock rotation is carried out.</li><li>Work in shifts, including weekends and holidays, as required by the restaurant.</li></ul>Requirements:<ul><li>Fluent in Italian; knowledge of English is a plus.</li><li>Previous experience in a professional kitchen environment.</li><li>Ability to run a section and manage a small team.</li><li>Organized and able to communicate effectively with the team.</li><li>Accommodation is not included.</li></ul>Workplace: Palazzo Cordusio Level: C2 – Tourism (AICA)

Chef de Partie - Palazzo Cordusio Gran Melia Hotel

Job Summary: Melià Hotels International, per Palazzo Cordusio Gran Melià Hotel, è alla ricerca di Commis de Partie appartenenti alle Categorie Protette.Di cosa ti occuperai?<ul style="list-style-type:disc"><li>parteciperai alla preparazione delle linee di servizio per gli Chef de Partie;</li><li>supporterai gli Chef de Partie nella realizzazione dei piatti;</li><li>ti occuperai di tenere sempre pulita ed in ordine la tua postazione.</li></ul>Cosa stiamo cercando?<ul style="list-style-type:disc"><li>pregressa esperienza nel ruolo di almeno 6 mesi;</li><li>ordine e pulizia;</li><li>capacità di lavorare in team.</li></ul>

Personale di Cucina Appartenente alle Categorie Protette - Palazzo Cordusio Gran Melià

Job Summary: To manage properly all the activities related to F&amp;B Hostess position What will I be doing?<ul><li>Keeps their work area tidy and clean with all the equipment and supplies required for the service, keeping menus and bill holders in good condition.</li><li>Participates in briefings at the beginning of each shift to get information on dishes of the day, VIPs, groups, events, and general comments and sharing information.</li><li>Consistently offers a warm and professional welcome and farewell to guests and customers on arrival and departure, always with an impeccable posture and personal presentation.</li><li>Greets customers with a nice smile and cordial greeting and leads them to their table.</li><li>Responsible for taking reservations by phone, accurately noting customer data: name, time booked, number of diners, place where they are staying and telephone number.</li><li>Ensure the customer's experience and personalise their stay, anticipating their needs and exceeding their expectations.</li></ul>  What are we looking for? <ul><li>Excellent Interpersonal Skills and strong Public Relations Attitude</li><li>Must be fluent in English; other languages are preferred</li><li>Flexibility, strong motivation and ambition for professional growth</li></ul>

F&B Hostess - ME Milan Il Duca

MISSION: Assist in the preparation and service of drinks and cocktails for bar customers, adhering to operational standards and service manuals, and ensuring the proper management of the bar and work area. What will I be doing?<ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:verdana, geneva, sans-serif">Assist the Bartender in preparing alcoholic and non-alcoholic beverages for bar and restaurant guests.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:verdana, geneva, sans-serif">Welcome and interact with customers in a friendly and professional manner, taking orders and serving drinks and snacks.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:verdana, geneva, sans-serif">Support the preparation and presentation of cocktails, following recipes and brand standards.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:verdana, geneva, sans-serif">Restock and replenish bar inventory, ensuring all products and utensils are clean, organized, and ready for service.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:verdana, geneva, sans-serif">Keep the bar area tidy, ensuring compliance with hygiene and safety regulations (HACCP).</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:verdana, geneva, sans-serif">Check and maintain the correct setup, lighting, music, and overall ambiance of the bar area.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:verdana, geneva, sans-serif">Assist in opening and closing duties according to the outlet checklist.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:verdana, geneva, sans-serif">Stay guest-focused, anticipate needs, and contribute to creating an excellent and memorable guest experience.</li></ul> What are we looking for?<ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:verdana, geneva, sans-serif">Previous experience as a Barback, Assistant Bartender, or Barista in a similar environment.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:verdana, geneva, sans-serif">Genuine passion for hospitality and beverage service.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:verdana, geneva, sans-serif">Friendly, outgoing, and team-oriented personality.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:verdana, geneva, sans-serif">Strong attention to detail and customer satisfaction.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:verdana, geneva, sans-serif">Ability to work efficiently under pressure while maintaining a positive attitude.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:verdana, geneva, sans-serif">Excellent communication skills and a desire to learn and grow within the role.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:verdana, geneva, sans-serif">Fluent in Italian and English; a third language is a plus.</li></ul> Additional InformationLocation: Palazzo Cordusio Contract: C2 Level, CCNL Turismo AICA Initial Duration: 6 months

Aiuto Barman/Barlady - Palazzo Cordusio Gran Melià Hotel

MISSION: The Assistant Guest Experience Manager supports the department Manager in the development and implementation of the departmental strategy established in the hotel, committing to achieve excellence in customer satisfaction and the optimisation of economic and human resources under their responsibility. <img width="65" height="2">What will I be doing?<ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Support the Head of Department in implementing standards, procedures and brand attributes.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Deliver a personalised guest experience, anticipating needs and managing incidents.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Use Customer Experience tools, analyse feedback and contribute to improvement plans.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Support the digital guest journey and local adaptation of standards.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Coordinate with external suppliers and contribute to Sensory Architecture elements (lighting, aroma, music, décor).</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Monitor inventories, optimize orders and assist with departmental budget control.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Support Experience, Events and Entertainment programmes, as well as Guest Services/Concierge teams (if applicable).</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Analyse competitor trends and help develop innovative experiences.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Assist with seasonal opening/closing processes and ensure Health &amp; Safety compliance.</li></ul>What are we looking for?<ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Languages: Fluent in Italian and English; a third language is a plus.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Education: Degree in Tourism, Hospitality, Marketing or similar.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Experience: At least 2 years of experience in the hospitality industry, preferably in customer-facing or Guest Experience roles.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Skills:</li><ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="circle"><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Knowledge of hotel operations, brand strategy and Customer Experience tools.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Strong communication, organization, analytical and problem-solving skills.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Proactive, innovative, service-oriented and detail-focused.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Team player with leadership potential.</li></ul></ul>

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Personale di Sala Appartenente alle Categorie Protette - Palazzo Cordusio Gran Melia

F&B Hostess - Palazzo Cordusio Gran Melià Hotel

Aura Host - ME Milan Il Duca

Chef de Partie - Palazzo Cordusio Gran Melia Hotel

Personale di Cucina Appartenente alle Categorie Protette - Palazzo Cordusio Gran Melià

F&B Hostess - ME Milan Il Duca

Aiuto Barman/Barlady - Palazzo Cordusio Gran Melià Hotel

Assistant Guest Experience Manager - Palazzo Cordusio Gran Melia Hotel

Personale di Sala Appartenente alle Categorie Protette - Palazzo Cordusio Gran Melia

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