Job description

Your Task:You will be the first point of contact for our guests and will act as their contact person and advisor throughout their stayYou will be responsible for checking guests in and out#You will be jointly responsible for general correspondence with all departments within the hotel and for ensuring a smooth shift handoverYou will process reservations in day-to-day business and, in the absence of the reservations department, take room reservations and enter them into the system Your profile:Good knowledge of Opera CloudGood German and English skills, Spanish desirableGood knowledge of Opera and MS Office is requiredVery good communication skills and empathyExperience at the reception desk is desirableStructured and independent way of workingStrong team spiritStrong guest orientationYou have excellent manners and very good hosting skillsYou are motivated when your guests feel well taken care of and you are happy to go the extra mile for your guests to make their stay as pleasant as possibleYou have an open and friendly nature

Requirements