Descrição da vaga
Chief Revenue Officer (CRO)
Vestige Collection is a project with soul, born from a commitment to rescue and preserve Spain's architectural and cultural heritage. We transform exceptional historic properties, from 18th-century palaces to stately manor houses, into experiences of understated luxury hospitality, honouring the essence, memory and identity of each place.
The role
You will define and implement the revenue and distribution strategy for our hotels and Private Estates. Your goal will be to maximise revenue and profitability through the management of pricing, inventory, demand and channels, while protecting brand positioning and long-term results. You will report to the Chief Sales & Marketing Officer and lead the Reservations team.
Key Responsibilities
* Design pricing strategies across all segments: transient, corporate, groups, series, retreats and buyouts.
* Manage rates, inventory, closures, restrictions and overbooking guidelines in line with demand and each property's operating calendar.
* Optimise the channel mix (direct, OTAs, GDS, consortia, wholesalers), overseeing rate parity, commissions and distribution costs.
* Ensure the correct configuration and integration of the PMS, CRS, Booking Engine, Channel Manager and revenue tools, coordinating with vendors and IT.
* Prepare forecasts and budgets by property and segment, analyse pickup, pace, occupancy, ADR and RevPAR, and deliver monthly reporting highlighting risks and opportunities.
* Assess groups, retreats, events and buyouts through profitability and displacement analysis.
* Lead and train the Reservations team, and drive coordination between Revenue, Sales, Marketing, Finance and Operations.
* Create and maintain Revenue, Distribution and Reservations SOPs.
* Drive revenue and distribution readiness for new openings: pricing structure, budget, forecast, systems set-up and channel activation.
What we offer
* The opportunity to join a hospitality project with soul, one that rescues heritage and creates unique experiences for our guests
* Permanent, full-time contract with flexible working hours and a hybrid or remote working model.
* Competitive salary in line with your experience and the responsibilities of the role
* The chance to be part of a project with purpose: restoring heritage and creating a positive impact on the territory.
