Descrição da vaga
• Supports the preparation of budgets for the assigned segment and/or the assigned markets and sectors, as well as in the preparation of the hotels’ Business Plan.
• Monitors objective compliance of the accounts under their direct responsibility, as well as of the Key, Strategic and Advanced accounts that are potential for their hotels, coordinating the monitoring of the latter with their Account Managers.
• Involvement in the department’s strategic planning phase and preparation of the hotels’ Business Plan.
• Develop and execute the actions established in the sales action plan to achieve and exceed the quantitative and qualitative objectives defined for the segment, geographical area or sectors assigned to their portfolio.
• Coordinates and ensures the inclusion of their hotels in the action plans of the different segments and Account Managers, depending on the needs of the hotels.
• Preparation of necessary reports for the Business Review.
• Manage local accounts not assigned to Account Managers. Among them, it promotes hotels, as well as MHI's global programmes and tools such as MeliáPro Rewards, TravelLabs, etc.
• Capture new local accounts and business opportunities for the company. Coordinate with Sales Development for assignment in cases where there is greater potential for other destinations/hotels.
• Receives and manages requests from business customers (from their assigned segments, geographical areas, sectors) and responds (coordinates with the Account Manager in case of an assigned account).
• Responsible for the preparation and implementation of Corporate RFP's, TT.OO Contracts, MICE Agreements, etc... and negotiation directly with the customer or through the Account’s Manager. Prepare the Business Cases necessary for the acquisition of new accounts.
• Personally monitors the accounts for each hotel and will be the intermediary for any possible account incident, being ultimately responsible for closing the incident and offering a solution to the customer.
• Detection of new business opportunities in traditional markets in the different business segments and prospecting for accounts in new potential markets for the destination, directly at the source, or with the help of DMCs or tourism organisations.
• Negotiation of agreements for each of the hotels, as well as their preparation, signature and upload to the relevant internal platform. In addition, they will communicate these and coordinate with the departments involved.
• Coordinate, with the Group Sales Manager, any meeting or group request that their accounts/markets may make for hotels in the area, supporting the closing of the sale personally.
• Coordinate with Group Desk, through the Crosselling programme, any meeting or group request that their accounts or business visits may make for other MHI hotels.
