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We are looking for Cluster Sales Manager - Melia Vinpearl Central Vietnam (based in Ho Chi Minh city)
Mission:
Cluster Sales Manager is responsible for driving room and revenue performance across the assigned Melia Vinpearl properties in Central Vietnam (Danang, Hue, Quang Binh).
The role focuses on developing new business opportunities, expanding market share, managing key accounts, and strengthening long-term partnerships with corporate clients, travel agents, and strategic partners to maximize revenue and hotel profitability, enable achievement of sales objectives and achieves personal sales goals.
Main responsibilities:
• Achieve targeted sales activities including daily sales calls, client meetings and account servicing to generate new business opportunities.
• Identify and develop weekly business leads for all cluster properties.
• Actively promote hotel rooms, MICE facilities, F&B and other services to maximize total hotel revenue.
• Conduct upselling and cross-selling strategies across Melia Vinpearl properties within the cluster.
• Negotiate contracts, rates and terms with clients to optimize revenue and profitability.
• Ensure assigned accounts achieve targeted room nights, revenue and ADR contribution.
• Manage and grow a portfolio of key corporate, travel trade and MICE accounts.
• Build and strengthen long-term relationships with existing and potential customers to generate repeat and future bookings.
• Conduct regular sales calls, entertainment meetings, networking events, and FAM trips to maintain strong partnerships.
• Maintain updated account profiles, contracts, and business performance records.
• Handle contract negotiations, renewals, and account development strategies.
• Identify new market segments and emerging opportunities to expand the cluster’s customer base.
• Prepare a monthly target account list for market penetration.
• Develop business relationships within the local business community, corporate organizations, travel agencies, and event planners.
• Represent the hotel cluster at trade shows, sales missions, networking events and industry exhibitions.
• Monitor competitors’ pricing strategy, account penetration, promotional campaigns and market activities.
• Analyze market trends and demand patterns to identify new opportunities.
• Provide insights and recommendations to management to maintain competitive positioning.
• Coordinate site inspections and hotel presentations for potential clients.
• Ensure proper follow-up on key accounts and important client requests.
• Update management on VIP arrivals and special clients, ensuring appropriate meet & greet when required.
Maintain strong brand presence for Melia Vinpearl Central Vietnam within the market
Main requirements:
• University degree preferable or equivalent experience
• Native Vietnamese
• Good written and spoken English
• Strong knowledge of local businesses and business trends required Strong negotiation
• Minimum of 2 years of experience in a similar position with proven track records
