Somos la compañía líder en España y una de las mayores del mundo, con diez marcas reconocidas y más de 370 hoteles en cuatro continentes. Meliá Hotels International es el único entre los veinte mayores grupos hoteleros internacionales con un origen vacacional y con el tamaño ideal para combinar una excepcional hospitalidad con una gestión eficiente y cercana a sus stakeholders. Todo esto, unido a nuestra calidez y pasión españolas, nos hace únicos y diferentes.


En Meliá todos somos Very Inspiring People, grandes profesionales que hacen el día a día más fácil y excepcional. Desde el recién llegado hasta el más veterano, todos ellos reúnen unas cualidades únicas e importantes que hacen que trabajar en Meliá sea una oportunidad de crecimiento constante y un pasaporte para crear tu futuro donde quieras.

Located in the heart of Lisbon, <a title="" href="https://www.melia.com/pt/hoteis/portugal/lisboa/me-lisbon?esl-k=sem-google|ng|c722967963757|mp|kme%20lisboa|p|t|dc|a177912500544|g14800287042&amp;gclsrc=aw.ds&amp;&amp;gad_source=1&amp;gad_campaignid=14800287042&amp;gclid=EAIaIQobChMIz4WK_d3CkQMVhnpBAh3IkCUkEAAYASAAEgL3yvD_BwE" target="_self">ME Lisbon</a> is a luxury hotel known for its modern design, vibrant energy, and exceptional service. We create unique experiences for both business and leisure travelers, and now we’re looking for a strong leader to elevate our dining experience. Mission: As a Waiter, your mission is to deliver attentive, sophisticated, and personalized service that reflects the standards of a luxury lifestyle hotel. You will ensure a smooth and elegant service flow, anticipate guest needs, and help create memorable dining moments that align with ME’s distinctive hospitality style. What will you do? <ul style="text-align:justify"><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Provide an outstanding dining experience through warm, professional, and attentive service.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Deliver food and beverage service efficiently, ensuring accuracy, timing, and consistent quality.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Manage order taking using hotel systems, process payments, and maintain attention to detail in all interactions.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Support the setup and breakdown of the restaurant, ensuring the space is always clean, organized, and aligned with brand standards.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Handle guest requests, questions, and feedback with a courteous and solutions‑oriented approach.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Collaborate with colleagues and supervisors to ensure smooth operations and seamless coordination with the kitchen and bar teams.</div></li></ul> What are we looking for? <ul><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify"><div>Minimum of 1 to 2 years of experience in a Waiter role, preferably in luxury hotels or high‑end restaurants.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify"><div>Strong communication and interpersonal skills, with a guest‑centric mindset.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify"><div>Passion for hospitality, service excellence, and creating memorable guest experiences.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify"><div>Fluency in Portuguese and English; other languages are considered a plus.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify"><div style="text-align:justify">Good understanding of F&amp;B service standards, food handling, hygiene, and food safety.</div></li></ul>

Waiter - ME Lisbon

<a title="" href="https://www.melia.com/pt/hoteis/portugal/lisboa/me-lisbon?esl-k=sem-google|ng|c722967963757|mp|kme%20lisboa|p|t|dc|a177912500544|g14800287042&amp;gclsrc=aw.ds&amp;&amp;gad_source=1&amp;gad_campaignid=14800287042&amp;gclid=CjwKCAjw04HIBhB8EiwA8jGNbR7sCpTtt5mBj3devYj-9OWhojupiVEOwU6EPxAL1CbBx55ysqS-1BoCxz0QAvD_BwE" target="_self">ME Lisbon</a> is part of the prestigious Meliá Hotels International group. As a 5-star hotel, it blends luxury, contemporary design, and personalized experiences. Located in the heart of Lisbon, ME Lisbon stands out for its excellence in service, innovation, and attention to detail, offering guests truly unique and memorable moments. Mission: As a Sommelier at <a title="" href="https://www.melia.com/pt/hoteis/portugal/lisboa/me-lisbon?esl-k=sem-google|nx|c|m|k|p|t|dc|a|g22286793110&amp;gclsrc=aw.ds&amp;&amp;esl-k=sem-google|nx|c|m|k|p|t|dc|a22286793110|g22286793110&amp;gad_source=1&amp;gad_campaignid=22286862428&amp;gclid=Cj0KCQjwm8bTBhDWARIsAC9Hi8nM-nQ8O9Sn6ni3NW39gcjfufO_YBvn8RG3uAVl8vsXiB8LVeRDR_oaAqGrEALw_wcB" target="_self">ME Lisbon</a>, you will be responsible for curating and delivering exceptional wine experiences that complement our fine dining concept. You will guide guests through an outstanding beverage journey, elevating service standards, and ensuring an unforgettable lifestyle hospitality experience What will you have to do? <ul style="text-align:justify"><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Provide expert wine recommendations and pairings, delivering a personalized and memorable dining experience to guests.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Manage and maintain the wine cellar, ensuring optimal stock levels, storage conditions, and inventory control.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Collaborate closely with the culinary and restaurant teams to develop and enhance wine pairing experiences.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Drive wine and beverage sales through product knowledge, upselling techniques, and guest engagement.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Participate in the selection, sourcing, and updating of wine lists, ensuring alignment with the hotel's fine dining standards.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt">Support the training and development of service teams, sharing wine knowledge and promoting excellence in beverage service.</li></ul> What are we looking for? <ul type="disc"><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify"><div>Minimum 2 years of experience as a Sommelier, preferably within a luxury hotel or fine dining environment.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify"><div>Strong knowledge of national and international wines, wine regions, grape varieties, and food pairing principles.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify"><div>Passion for delivering exceptional guest experiences with outstanding attention to detail.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify"><div>Excellent communication and interpersonal skills, with the ability to engage confidently with guests and colleagues.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify"><div>Recognized Sommelier certification will be considered a strong advantage.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify">Proactive, charismatic, and guest-focused professional, capable of delivering exceptional service and performing successfully in luxury hospitality.</li></ul>

Sommelier - ME Lisbon

<a title="" href="https://www.melia.com/pt/hoteis/portugal/lisboa/me-lisbon?esl-k=sem-google|ng|c722967963757|mp|kme%20lisboa|p|t|dc|a177912500544|g14800287042&amp;gclsrc=aw.ds&amp;&amp;gad_source=1&amp;gad_campaignid=14800287042&amp;gclid=EAIaIQobChMI95qw4vXEkQMV-wQGAB0N9DSCEAAYASAAEgKDyfD_BwE" target="_self">ME Lisbon</a> is a luxury hotel located in the heart of the city, renowned for its modern design, vibrant lifestyle, and excellent service. We create unique and memorable experiences for both business and leisure travelers, and we are now looking for someone eager to join this dynamic energy. Mission: As Housekeeping Supervisor, you will ensure that cleanliness, presentation, and comfort across the hotel meet ME Lisbon’s highest luxury standards. You will lead by example, supporting your team and guaranteeing an exceptional environment for both guests and colleagues. What will you have to do? <ul style="text-align:justify"><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Plan, organize, and supervise daily housekeeping operations to ensure efficiency and excellence.</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Coordinate and lead the housekeeping team, promoting motivation, accountability, and high performance.</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Ensure rooms and public areas meet cleanliness, hygiene, and presentation standards at all times.</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Conduct regular inspections and address any quality issues promptly.</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Manage guest requests and feedback professionally, ensuring timely resolution.</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Ensure compliance with health, safety, and hygiene regulations.</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Collaborate closely with Front Office and other departments to optimize the guest experience.</li></ul> What are we looking for? <ul><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Minimum 2 years of experience in a supervisory role within Housekeeping, preferably in luxury hospitality.</li><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Strong leadership skills with a keen eye for detail and quality.</li><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Proficiency in Portuguese and English; additional languages are a plus.</li><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Solid knowledge of cleaning standards, procedures, and hygiene regulations.</li><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Ability to work flexible schedules, including weekends and holidays.</li></ul>

Floor Supervisor - ME Lisbon

About ME Lisbon ME Lisbon is set to become one of the flagship properties of ME by Meliá in Europe, located in the heart of Lisbon, one of the continent's most vibrant and sought-after capitals. The hotel will offer a contemporary luxury experience that blends design, gastronomy, culture, entertainment, and authentic local experiences, establishing itself as a landmark destination for both international travelers and the city's social scene.As General Manager, you will have the opportunity to lead one of the company's most strategic assets, ensuring an exceptional guest experience and positioning the hotel as one of Lisbon's leading luxury lifestyle destinations. Key Responsibilities As General Manager, you will be responsible for: <ul><li style="text-align:justify">Leading the overall hotel strategy, ensuring the achievement of operational, commercial, financial, and guest experience objectives.</li><li style="text-align:justify">Positioning ME Lisbon as a benchmark in the luxury lifestyle segment, maximizing its visibility, reputation, and business performance.</li><li style="text-align:justify">Developing and executing the hotel's strategic plan, ensuring alignment with ME by Meliá brand standards and corporate objectives.</li><li style="text-align:justify">Building, inspiring, and leading a high-performing team, fostering a culture of excellence, innovation, collaboration, and guest-centricity.</li><li style="text-align:justify">Ensuring the highest standards of quality across all hotel operations, including rooms, food &amp; beverage, events, wellness, and entertainment experiences.</li><li style="text-align:justify">Driving profitability through effective resource management, cost optimization, and revenue maximization.</li><li style="text-align:justify">Monitoring financial performance, identifying opportunities for improvement, and ensuring the achievement of GOP, EBITDA, and guest satisfaction targets.</li><li style="text-align:justify">Strengthening relationships with ownership, strategic partners, local authorities, and key stakeholders.</li><li style="text-align:justify">Leading commercial and marketing strategies in collaboration with corporate and local teams to reinforce the hotel's positioning within the market.</li><li style="text-align:justify">Ensuring full compliance with all legal, safety, sustainability, and corporate governance requirements.</li></ul> What We Are Looking For? We are seeking an exceptional hospitality leader with: <ul><li style="text-align:justify">Proven experience as a General Manager in luxury, lifestyle, or premium hospitality environments, ideally with a strong focus on Food &amp; Beverage and guest experiences.</li><li style="text-align:justify">A solid track record of leading complex hotel operations and multidisciplinary teams within international environments.</li><li style="text-align:justify">Previous experience in repositioning projects, or major property transformations is highly desirable.</li><li style="text-align:justify">Strong financial acumen and experience managing budgets, forecasting, revenue performance, and profitability.</li><li style="text-align:justify">Demonstrated success in leading large teams, developing talent, and building high-performance cultures.</li><li style="text-align:justify">A strategic mindset combined with strong execution capabilities and attention to detail.</li><li style="text-align:justify">Excellent communication, negotiation, and stakeholder management skills.</li><li style="text-align:justify">Deep knowledge of the luxury and lifestyle hospitality segments, as well as current industry trends.</li><li style="text-align:justify">The ability to act as a brand ambassador and represent the hotel both internally and externally.</li><li style="text-align:justify">Fluency in Portuguese and English is required. Spanish language skills will be considered a strong advantage.</li></ul>

General Manager - ME Lisbon (Portugal)

O <a href="https://www.melia.com/pt/hoteis/portugal/lisboa/me-lisbon?esl-k=sem-google%7Cng%7Cc722967963757%7Cmp%7Ckme%20lisboa%7Cp%7Ct%7Cdc%7Ca177912500544%7Cg14800287042&amp;&amp;gad_source=1&amp;gad_campaignid=14800287042&amp;gclid=CjwKCAjwz_bABhAGEiwAm-P8YQWUKlD2wQDsT-9pAdMZy6cx1nOw06qrxXJ9QDAzKVp999QKY792XxoCvtYQAvD_BwE&amp;gclsrc=aw.ds">ME Lisbon </a>é um hotel de luxo localizado no coração de Lisboa, integrado na prestigiada cadeia Meliá Hotels International. Reconhecido pelo seu design arrojado e serviço de excelência, o ME Lisbon oferece uma experiência única e sofisticada a viajantes de lazer e negócios. Missão: Como Especialista de Manutenção, serás responsável por assegurar o bom funcionamento, conservação e manutenção das instalações e equipamentos do hotel, contribuindo diretamente para a qualidade da experiência dos hóspedes e para os elevados standards de excelência da marca. O que terás de fazer? <ul style="text-align:justify"><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif"><div>Executar intervenções de manutenção preventiva e corretiva nas diferentes áreas do hotel.Diagnosticar e resolver avarias de forma rápida e eficiente.</div></li><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif"><div>Assegurar a conservação das instalações, equipamentos e infraestruturas, garantindo elevados padrões de qualidade e segurança.</div></li><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif"><div>Realizar reparações em áreas como eletricidade, canalização, carpintaria, serralharia e climatização.</div></li><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif"><div>Acompanhar e registar intervenções técnicas através do sistema de gestão de manutenção.</div></li><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif"><div>Monitorizar o estado dos equipamentos e antecipar necessidades de manutenção ou substituição.</div></li><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif"><div>Colaborar com equipas internas e fornecedores externos para assegurar a execução eficaz dos trabalhos.</div></li><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif"><div>Cumprir rigorosamente as normas de segurança, higiene e ambiente em vigor.</div></li><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif"><div>Assegurar que todas as intervenções são realizadas com discrição e foco na excelência da experiência do cliente.</div></li></ul> O que procuramos? <ul><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;text-align:justify"><div>Experiência profissional em funções de manutenção de edifícios, hotelaria ou instalações técnicas.</div></li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;text-align:justify"><div>Conhecimentos técnicos em áreas como eletricidade, canalização, AVAC, e reparações gerais.</div></li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;text-align:justify"><div>Capacidade de diagnóstico e resolução de problemas técnicos de forma autónoma.</div></li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;text-align:justify"><div>Forte sentido de responsabilidade, organização e atenção ao detalhe.</div></li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;text-align:justify"><div>Capacidade de trabalhar em equipa e de gerir múltiplas prioridades.</div></li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;text-align:justify"><div>Conhecimentos de informática na ótica do utilizador.</div></li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;text-align:justify"><div>Fluência em português e conhecimentos de inglês serão valorizados.</div></li><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif"><div style="text-align:justify">Formação técnica ou profissional na área da manutenção (preferencial).</div></li></ul>

Técnico de Manutenção - ME Lisbon

<div style="text-align:justify"><a title="" href="https://www.melia.com/pt/hoteis/portugal/lisboa/me-lisbon?esl-k=sem-google|nx|c|m|k|p|t|dc|a|g22286793110&amp;gclsrc=aw.ds&amp;&amp;esl-k=sem-google|nx|c|m|k|p|t|dc|a22286793110|g22286793110&amp;gad_source=1&amp;gad_campaignid=22286862428&amp;gclid=CjwKCAiAh5XNBhAAEiwA_Bu8FbnLeMk2i0hgSw95zPPXpambQRAxrh1tIIiaL9y1OsACDkrhhppNnBoCQn0QAvD_BwE" target="_self">ME Lisbon </a>is a contemporary lifestyle property where design, creativity and personalised service define the guest experience. Our restaurant highlights honest, seasonal and locally sourced products, brought to life through modern techniques and a minimalistic culinary philosophy.</div><div style="text-align:justify"> </div>Mission: As a Pastry Chef, your mission is to support the pastry team in delivering high-quality desserts that reflect creativity, precision, and excellence. You will contribute to the smooth operation of the kitchen, ensuring consistency, attention to detail, and efficiency in all preparations, enhancing the overall dining experience What will you have to do? <ul style="text-align:justify"><li style="text-align:justify;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Assist in the preparation and execution of pastry and dessert items, ensuring accuracy and presentation standards.</div></li><li style="text-align:justify;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Follow recipes and instructions from senior chefs with precision and consistency.</div></li><li style="text-align:justify;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Ensure proper handling, storage, and rotation of ingredients to maintain quality and reduce waste.</div></li><li style="text-align:justify;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Maintain high levels of cleanliness, organisation, and hygiene in all pastry and kitchen areas.</div></li><li style="text-align:justify;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Support the team during service, ensuring timely delivery and consistency of all dishes.</div></li><li style="text-align:justify;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div>Collaborate closely with the culinary team to maintain smooth kitchen operations.</div></li></ul> What are we looking for? <ul><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify"><div>Previous experience in a similar role, preferably in luxury hotels or fine dining environments.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify"><div>Solid knowledge of international pastry, with an interest in modern and creative techniques.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify"><div>Strong attention to detail and commitment to quality standards.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify"><div>Good understanding of food safety, hygiene, and operational procedures.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify"><div>Team-oriented mindset, proactive attitude, and willingness to learn.</div></li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;text-align:justify"><div>Ability to work under pressure while maintaining consistency and professionalism.</div></li><li style="text-align:justify;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt"><div style="text-align:justify">Fluency in Portuguese and English is preferred.</div></li></ul>

Bakery Assistant - ME Lisbon

<a href="https://www.melia.com/pt/hoteis/portugal/lisboa/me-lisbon?esl-k=sem-google%7Cng%7Cc722967963757%7Cmp%7Ckme%20lisboa%7Cp%7Ct%7Cdc%7Ca177912500544%7Cg14800287042&amp;&amp;gad_source=1&amp;gad_campaignid=14800287042&amp;gclid=CjwKCAjwwqfABhBcEiwAZJjC3scTZPosZh8XUZhgdf6paDwczf0Ygc-UScqK2qccC8rqRcUlmoy3IhoC-i4QAvD_BwE&amp;gclsrc=aw.ds">ME Lisbon </a>is a luxury hotel that is part of the prestigious Meliá Hotels International chain. Located in the heart of Lisbon, our hotel offers a unique and sophisticated experience, combining avant-garde design with exceptional service for our guests. Mission: The Doorman is responsible for assisting guests upon arrival, during their stay, and at departure, while upholding the brand's service standards. This position is essential for ensuring a warm welcome and farewell, enhancing the overall guest experience. What will you have to do? <ul><li style="text-align:justify">Welcome and farewell guests: Ensure guests receive a warm welcome and farewell according to brand standards, assisting with car doors, hotel doors, and elevators.</li><li style="text-align:justify">Assist with transportation needs: Help guests secure taxi service and ensure the hotel entrance is staffed at all times.</li><li style="text-align:justify">Provide information: Offer guests information on points of interest, nearby areas, hotel services, and exits, ensuring they are well-informed throughout their stay.</li><li style="text-align:justify">Maintain cleanliness and organization: Keep the hotel entrance and lobby clean and organized, ensuring a pleasant environment for guests.</li><li style="text-align:justify">Handle guest complaints and concerns: Respond to any guest complaints or concerns, communicating actions taken and escalating issues if necessary.</li></ul> What are we looking for? <ul><li style="text-align:justify">Education: Training in hospitality or tourism. Courses in safety or first aid may be valued.</li><li style="text-align:justify">Languages: Portuguese. Knowledge of a second language is a plus.</li><li style="text-align:justify">Specific Knowledge: Knowledge of hotel operations, service-oriented attitude, customer service techniques, access control and evacuation procedures, communication skills, and basic first aid knowledge.</li><li style="text-align:justify">Experience: Minimum of 1 year of experience in a similar position.</li></ul>

Doorman - ME Lisbon

<a href="https://www.melia.com/pt/hoteis/portugal/lisboa/me-lisbon?esl-k=sem-google%7Cng%7Cc722967963757%7Cmp%7Ckme%20lisboa%7Cp%7Ct%7Cdc%7Ca177912500544%7Cg14800287042&amp;&amp;gad_source=1&amp;gad_campaignid=14800287042&amp;gclid=CjwKCAjwwqfABhBcEiwAZJjC3lddjTKyBbkZcYDaVXVICvRG0_8tyCy6XJVEp2MSEX2OGfO3Xvx2qRoCWaAQAvD_BwE&amp;gclsrc=aw.ds">ME Lisbon</a> is a luxury hotel that is part of the prestigious Meliá Hotels International chain. Located in the heart of Lisbon, our hotel offers a unique and sophisticated experience, combining avant-garde design with exceptional service for our guests. Mission: Support the seamless coordination of guest requests across Rooms Division, acting as a key link between guests and operational teams, ensuring a smooth, efficient, and elevated guest experience aligned with ME Lisbon’s luxury standards. What will you have to do? <ul style="text-align:justify"><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif"><div>Handle guest requests and inquiries via telephone, ensuring efficient, professional, and guest-oriented service.</div></li><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;color:black"><div>Personalize the guest experience by anticipating needs and promoting hotel and destination services through upselling and cross-selling techniques.</div></li><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;color:black"><div>Manage and resolve guest complaints and incidents in accordance with established procedures, contributing to effective service recovery.</div></li><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;color:black"><div>Act as the central point of contact between guests and operational departments such as Housekeeping, Maintenance, and Room Service.</div></li><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;color:black"><div>Coordinate and follow up on requests with a strong sense of ownership, ensuring timely execution and attention to detail.</div></li><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;color:black"><div>Use internal systems and tools to register, monitor, and follow up on guest interactions and requests and maintain accurate records to support daily operations and reporting.</div></li><li style="text-align:justify;font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;color:black"><div>Collaborate with teams in the implementation of improvement plans based on Voice of the Customer feedback, contributing to the continuous enhancement of the guest experience.</div></li></ul> What are we looking for? <ul><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;text-align:justify;color:black">1 to 2 years of experience in hospitality, ideally within Rooms Division or Guest Service.</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;text-align:justify;color:black">Highly organized, detail‑oriented profile with strong administrative capabilities.</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;text-align:justify;color:black">A proactive and hands‑on attitude, with the ability to anticipate needs and take initiative.</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;text-align:justify;color:black">Guest‑centric mindset with excellent communication skills in Portuguese and English.</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;text-align:justify;color:black">Ability to perform in a fast‑paced environment, managing multiple priorities with precision.</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;text-align:justify;color:black">Positive energy, team spirit, and a genuine interest in creating memorable guest experiences.</li></ul>

Guest Service Line - ME Lisbon

¿Qué buscamos? <ul><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt">Experiencia previa en puesto similar en hotel de 5*</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt">Formación específica acorde al puesto (i.e. Grado Superior en Servicios de Restauración)</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt">Nivel alto de inglés (C1/C2) siendo valorable un 2º idioma</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt">Capacidad de trabajo en equipo</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt">Practividad y dinamismo</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt">Orientación al cliente</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt">Orientación al detalle</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt">Carné de manipulador en vigor</li></ul>

Jefe/a de Sector - ME Málaga

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Requisitos

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