Descrição da vaga
IntroductionWe want the best in Zermatt… As a member of The Leading Hotels of the World, the Mont Cervin Palace combines the finest Swiss hotel tradition with the comfort of a modern luxury hotel. Our credo, “doing good for our guests” and “Hospitality by Heart,” is something we live every day as a team. Become part of it too! To strengthen our team, we are looking for motivated chef de rang for the upcoming summer season 2026. Your main tasksWelcome and assist guests in person and over the phone, ensuring a professional and friendly experience Schedule and manage appointments for treatments, massages, wellness programs, packages, and personal training sessions to maximise therapist efficiency Handle billing and payment processing for all spa services Promote spa treatments and products while providing tailored, professional recommendations Maintain a high level of guest satisfaction through attentive and personalised service Actively promote the hotel's services and those of the Michel Reybier Hospitality Group Deliver a range of professional spa treatments in line with established standards Provide personalised consultations and recommend suitable treatments and products Maintain cleanliness, hygiene, and presentation of treatment rooms and spa areas Manage appointments efficiently to optimise workflow and guest satisfaction Adhere to the hotel's quality standards BenefitsCentral staff accommodation in the heart of Zermatt Employee, Family & Friends room rates and other benefits (for example in the many restaurants of the MRH-Zermatt SA hotels) A fitness room is available for our employees, as well as a wide range of sports activities in Zermatt Access to our pool area during designated employee swimming hours Through a development program, you will have access to various training courses, for example with the company Ritzy Discounts on seasonal or annual mountain railway passes with the Zermatt resident card For employees who do not wish or are not able to work both the winter and summer seasons in Zermatt, we support them—together with our partner hotels—in finding a complementary position
Requisitos
• Reception/front desk operations • Hands-on treatments (massages, facials, body treatments) • Local language + English is mandatory (e.g., German or French is a plus) • Additional languages are a strong advantage in hospitality environments • Strong customer service and communication skills • Professional appearance and demeanor • Ability to multitask (switching between reception and treatment duties) • Discretion and respect for client privacy • Teamwork and flexibility (weekends, shifts)
Sobre a empresa
HOTELCAREER.com opens your doors to new job opportunities With a job platform specialising in the hospitality, gastronomy and tourism industry, you have an interesting selection of job offers to choose from. Luxury hotels, resorts as well as Michelin starred restaurants and many other companies and establishments publish their job offers on our platform. We attract future employees from the respective sector for the companies advertising jobs and vice versa. Imagine being a hotel director or head chef for an upper-class restaurant. Inside the walls of restaurants and hotels where customer satisfaction is paramount, jobseekers can follow their dreams and prepare exquisite meals and feasts for the palate as a cook, give guests a warm welcome when they walk through the doors of a hotel as a receptionist and much more. Become a travel agent and advise people on the many dream destinations around the world. The tourism industry is full of new and interesting cultures, working as a tour operator gives you the chance to reveal all the jewels that travelers want to discover. When guests check in at a hotel a hotel manager is the one engaging with them in an upbeat manner, demonstrating the company culture and values and representing it in front of the media and general public. One cannot think well, love well, sleep well, if one has not dined well as goes the proverb by Virginia Woolf… That is why there are jobs in the gastronomy sector to satisfy the guests’ culinary needs.