Somos la compañía líder en España y una de las mayores del mundo, con diez marcas reconocidas y más de 370 hoteles en cuatro continentes. Meliá Hotels International es el único entre los veinte mayores grupos hoteleros internacionales con un origen vacacional y con el tamaño ideal para combinar una excepcional hospitalidad con una gestión eficiente y cercana a sus stakeholders. Todo esto, unido a nuestra calidez y pasión españolas, nos hace únicos y diferentes.


En Meliá todos somos Very Inspiring People, grandes profesionales que hacen el día a día más fácil y excepcional. Desde el recién llegado hasta el más veterano, todos ellos reúnen unas cualidades únicas e importantes que hacen que trabajar en Meliá sea una oportunidad de crecimiento constante y un pasaporte para crear tu futuro donde quieras.

Job Summary: Melià Hotels International, per Palazzo Cordusio, è alla ricerca di Commis de Rang appartenenti alle Categorie Protette. Di cosa ti occuperai?<ul style="list-style-type:disc"><li>parteciperai all'allestimento della Sala e dei tavoli;</li><li>supporterai gli Chef de Rang nello svolgimento del servizio;</li><li>garantirai la disponibilità delle attrezzature necessarie per la mise en place.</li></ul> Cosa stiamo cercando?<ul style="list-style-type:disc"><li>pregressa esperienza nel ruolo di almeno 6 mesi;</li><li>conoscenza buona della lingua inglese;</li><li>capacità di lavorare in team.</li></ul>

Personale di Sala Appartenente alle Categorie Protette - Palazzo Cordusio Gran Melia

Job Summary: To manage properly all the activities related to F&amp;B Hostess position What will I be doing?<ul style="list-style-type:disc"><li>Keeps their work area tidy and clean with all the equipment and supplies required for the service, keeping menus and bill holders in good condition.</li><li>Participates in briefings at the beginning of each shift to get information on dishes of the day, VIPs, groups, events, and general comments and sharing information.</li><li>Consistently offers a warm and professional welcome and farewell to guests and customers on arrival and departure, always with an impeccable posture and personal presentation.</li><li>Greets customers with a nice smile and cordial greeting and leads them to their table.</li><li>Responsible for taking reservations by phone, accurately noting customer data: name, time booked, number of diners, place where they are staying and telephone number.</li><li>Ensure the customer's experience and personalise their stay, anticipating their needs and exceeding their expectations.</li></ul>  What are we looking for? <ul style="list-style-type:disc"><li>At least 1 year of previous experience in the same role</li><li>Excellent Interpersonal Skills and strong Public Relations Attitude</li><li>Must be fluent in English; other languages are preferred</li><li>Flexibility, strong motivation and ambition for professional growth</li></ul>

F&B Hostess - Palazzo Cordusio Gran Melià Hotel

Job Summary: Melià Hotels International, per Palazzo Cordusio Gran Melià Hotel, è alla ricerca di Commis de Partie appartenenti alle Categorie Protette.Di cosa ti occuperai?<ul style="list-style-type:disc"><li>parteciperai alla preparazione delle linee di servizio per gli Chef de Partie;</li><li>supporterai gli Chef de Partie nella realizzazione dei piatti;</li><li>ti occuperai di tenere sempre pulita ed in ordine la tua postazione.</li></ul>Cosa stiamo cercando?<ul style="list-style-type:disc"><li>pregressa esperienza nel ruolo di almeno 6 mesi;</li><li>ordine e pulizia;</li><li>capacità di lavorare in team.</li></ul>

Personale di Cucina Appartenente alle Categorie Protette - Palazzo Cordusio Gran Melià

OPERATIONS<ul><li>Comply with the attributes, standards and manuals that apply in their department, as well as ensure compliance in other areas.</li><li>Ensure the customer experience, personalising their stay, anticipating their needs and exceeding their expectations.</li><li>Manage the guests’ digital experience, according to the global strategy. </li><li>Manage customer incidents, following the established protocols.</li><li>Comply with Sensory Architecture in the different areas of the hotel, in terms of lighting, decoration, aroma and background music.</li><li>Verify material orders following the set product guidelines, for better optimisation of economic resources.</li></ul> HEALTH &amp; SAFETY// HEALTHY WORKPLACE <ul><li>Be knowledgeable of the personal protective equipment and use it correctly.</li><li>Be knowledgeable of the methods, work procedures and risks inherent to their activity.</li></ul> REQUIREMENTS  EDUCATION AND TRAINING: University degree, preferably Tourism or Hospitality, Marketing or similar.LANGUAGES: Local language (depending on the geographical location of the property) and advanced English. A third language would be an asset.  SPECIFIC KNOWLEDGE: •    Knowledge of brand strategies  •    Knowledge of hotel management and/or Customer Experience tools.  •    Financial knowledge.  •    Knowledge of Hotel Operations.  •    Ability to lead and inspire a team.  •    Organisation and planning.   •    Analytical capacity.  •    Proactivity and Innovation.  •    Excellent communication skills.  •    High vocation for service. •    Problem-solver.  •    Attention to detail.

Stage Guest Experience - Melià Milano

MISSION: The Concierge, as an expert prescriber and authentic ambassador of the destination, is responsible for receiving and managing customer requests, always providing them with unique and personalised services and products and committing to achieving excellence in customer satisfaction. Key Responsibilities:<ul style="list-style-type:disc"><li>Manage guest requests, anticipating needs and desires.</li><li>Apply upselling and cross-selling techniques to optimize additional revenue.</li><li>Personalize the guest experience and exceed expectations.</li><li>Adhere to safety standards, procedures, and guest experience management tools.</li></ul>Requirements:<ul style="list-style-type:disc"><li>Education in Tourism, Social Sciences, PR, or a related field.</li><li>Excellent command of English and the local language; a third language is a plus.</li><li>At least 1 year of experience as a Concierge or in Guest Experience (GEX).</li><li>Passion for luxury service, attention to detail, strong communication, and problem-solving skills.</li><li>Team player; preferably a member of Les Clefs d’Or.</li></ul>What We Offer:<ul style="list-style-type:disc"><li>Dynamic and international work environment.</li><li>Career development and continuous training opportunities.</li><li>Initial 6-month contract with the possibility of extension.</li><li>Contract Level: CCNL Turismo, C2</li></ul>

Concierge - Palazzo Cordusio Gran Melia Hotel

Job Summary: Ensure that food service is carried out efficiently and in line with the quality standards set by the hotel. Responsible for the quality, preparation, and presentation of dishes in the assigned kitchen section. Maintain team efficiency, cleanliness, hygiene, and organization in your area of responsibility.Key Responsibilities:<ul><li>Supervise a section of the kitchen, ensuring it operates according to performance standards set by the Executive Chef or Sous Chef.</li><li>Organize and set up the assigned section efficiently to maximize speed and productivity.</li><li>Ensure that all dishes from your section are prepared consistently and according to standard product specifications.</li><li>Become familiar with all sections of the kitchen.</li><li>Keep all fridges and freezers tidy and organized at all times.</li><li>Ensure proper stock rotation is carried out.</li><li>Work in shifts, including weekends and holidays, as required by the restaurant.</li></ul>Requirements:<ul><li>Fluent in Italian; knowledge of English is a plus.</li><li>Previous experience in a professional kitchen environment.</li><li>Ability to run a section and manage a small team.</li><li>Organized and able to communicate effectively with the team.</li><li>Accommodation is not included.</li></ul>Workplace: Palazzo Cordusio Level: C2 – Tourism (AICA)

Chef de Partie - Palazzo Cordusio Gran Melia Hotel

MISSION: The Assistant Guest Experience Manager supports the department Manager in the development and implementation of the departmental strategy established in the hotel, committing to achieve excellence in customer satisfaction and the optimisation of economic and human resources under their responsibility. <img width="65" height="2">What will I be doing?<ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Support the Head of Department in implementing standards, procedures and brand attributes.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Deliver a personalised guest experience, anticipating needs and managing incidents.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Use Customer Experience tools, analyse feedback and contribute to improvement plans.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Support the digital guest journey and local adaptation of standards.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Coordinate with external suppliers and contribute to Sensory Architecture elements (lighting, aroma, music, décor).</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Monitor inventories, optimize orders and assist with departmental budget control.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Support Experience, Events and Entertainment programmes, as well as Guest Services/Concierge teams (if applicable).</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Analyse competitor trends and help develop innovative experiences.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Assist with seasonal opening/closing processes and ensure Health &amp; Safety compliance.</li></ul>What are we looking for?<ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Languages: Fluent in Italian and English; a third language is a plus.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Education: Degree in Tourism, Hospitality, Marketing or similar.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Experience: At least 2 years of experience in the hospitality industry, preferably in customer-facing or Guest Experience roles.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Skills:</li><ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="circle"><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Knowledge of hotel operations, brand strategy and Customer Experience tools.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Strong communication, organization, analytical and problem-solving skills.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Proactive, innovative, service-oriented and detail-focused.</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Team player with leadership potential.</li></ul></ul>

Assistant Guest Experience Manager - Palazzo Cordusio Gran Melia Hotel

Job Summary: To manage properly all the activities related to F&amp;B Hostess position What will I be doing?<ul><li>Keeps their work area tidy and clean with all the equipment and supplies required for the service, keeping menus and bill holders in good condition.</li><li>Participates in briefings at the beginning of each shift to get information on dishes of the day, VIPs, groups, events, and general comments and sharing information.</li><li>Consistently offers a warm and professional welcome and farewell to guests and customers on arrival and departure, always with an impeccable posture and personal presentation.</li><li>Greets customers with a nice smile and cordial greeting and leads them to their table.</li><li>Responsible for taking reservations by phone, accurately noting customer data: name, time booked, number of diners, place where they are staying and telephone number.</li><li>Ensure the customer's experience and personalise their stay, anticipating their needs and exceeding their expectations.</li></ul>  What are we looking for? <ul><li>Excellent Interpersonal Skills and strong Public Relations Attitude</li><li>Must be fluent in English; other languages are preferred</li><li>Flexibility, strong motivation and ambition for professional growth</li></ul>

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Personale di Sala Appartenente alle Categorie Protette - Palazzo Cordusio Gran Melia

F&B Hostess - Palazzo Cordusio Gran Melià Hotel

Personale di Cucina Appartenente alle Categorie Protette - Palazzo Cordusio Gran Melià

Stage Guest Experience - Melià Milano

Concierge - Palazzo Cordusio Gran Melia Hotel

Chef de Partie - Palazzo Cordusio Gran Melia Hotel

Assistant Guest Experience Manager - Palazzo Cordusio Gran Melia Hotel

F&B Hostess - ME Milan Il Duca

Personale di Sala Appartenente alle Categorie Protette - Palazzo Cordusio Gran Melia

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