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Publicada el 13/11/25

Front Office Agent - 5* Hotel -Dreams Madeira Resort Spa & Marina

Hyatt Inclusive Collection

Caniçal, Portugal

1 vacancy

13 people applied to this job

Job description

Last 15 days

Fixed-term

Receptionist

Hotel Chain

Worker

- Ensure compliance with quality and service standards - Collaborate with the entire Front Office team (reception, concierge, and reservations) - Manage complaints and interactions with guests with the highest level of hospitality and professionalism - Respond to specific customer needs and requests - Promote good relations with different departments and team colleagues - Always act with a focus on guest safety, well-being and satisfaction

Requirements

Experience

2 - 3 years

Minimum degree

Higher Vocational Training

Languages

English

Residence

European Union

- Proven experience of at least 2 years in similar roles - Customer-oriented attitude and solid knowledge of customer service - Fluency in Portuguese and English (spoken and written) – Knowledge of German (basic) required; French is an advantage - Well-groomed appearance - Proactive profile, with a sense of initiative and a taste for teamwork - High sense of responsibility and autonomy - Excellent communication and interpersonal skills - Good knowledge of MS Office, especially Excel - Familiarity with hotel operating systems (PMS)

Report offer

Ubicación de la vacante

Dónde estamosEstrada de São Lourenço, Caniçal, Portugal

Commute time

About the company

Hyatt Inclusive Collection

Palma de Mallorca, Spain

Hotel Chain

Website

Descubre tu propósito. Inspira momentos inolvidables. Únete a Hyatt Inclusive Collection. En Hyatt Inclusive Collection, parte de Hyatt Hotels Corporation, cuidamos a las personas para que puedan alcanzar su mejor versión.Ofrecemos experiencias todo incluido elevadas, envolventes y transformadoras, en destinos únicos y con un servicio que va más allá de lo esperado. Nuestra colección incluye diez marcas de lujo reconocidas internacionalmente, cada una con su propia personalidad y encanto. Todas comparten un mismo objetivo: brindar hospitalidad ilimitada, detalles cuidadosamente pensados y experiencias que se convierten en recuerdos para toda la vida. ¿Por qué trabajar con nosotros? Porque en Hyatt Inclusive Collection eres parte de algo más grande. Aquí, cada día es una oportunidad para marcar la diferencia en la vida de las personas, ya sea entre compañeros de equipo, huéspedes o comunidades locales. Nos movemos por valores sólidos: • Respeto • Integridad • Empatía • Humildad • Creatividad • Diversión ¿Qué te ofrecemos? Un entorno profesional inspirador donde puedes crecer y desarrollarte. Formación continua y oportunidades reales de promoción interna. La posibilidad de formar parte de una empresa global con alma local. Beneficios competitivos y experiencias únicas como parte de World of Hyatt. Tu futuro empieza aquí Si buscas una carrera con propósito, en un entorno colaborativo, multicultural y en constante evolución, Hyatt Inclusive Collection es para ti. ¡Únete a nosotros y conviértete en el motivo por el que alguien sonríe hoy!

What is the average salary of a Recepcionista?

salario promedio por año20.851 €

The average annual salary for this position is around 20.851€. Salaries for a Recepcionista typically range from 18.240€ to 23.461€.

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