Job description
• Feel the soul of Chiang Mai, Thailand. Discover the myriad charms of Northern Thailand from the comfort of Meliá Chiang Mai, a citycenter sanctuary with a subtle Spanish ambience.
With majestic views over the River Ping and Chiang Mai’s famous Night Bazaar, Meliá ChiangMai is an oasis of modern comfort and tranquility in a colorful city of historic charms and culturalattractions.
• Mission Responsible for the sales strategy for the Premium Sales, Corporate Sales, MICE & Sales Development business sources.
• What will you have to do?:
• Develops the sales strategy for the hotel/s under their responsibility, complying with each hotel’s Business Plan, as well as the revenue budget together with the area Revenue Management team and the hotel’s GM.
• Ensures the implementation of the High End sales strategy in the sales area’s Premium hotels.
• Participates in the definition of the Premium Sales strategy by providing input on the destination.
• Defines the hotel’s sales objectives and validates them with the Area Director of Sales as well as with the Premium Director of Sales.
• Monitors the sales targets defined for the Premium hotels under their responsibility and coordinates the necessary actions to achieve the defined targets by moving the necessary levers with the Sales Partner to ensure production in the High End, Leisure, BT & MICE, E-Commerce and OTAs segments.
• Defines and implements the Business Plan of the Premium hotels under their responsibility and validates with the Area Director of Sales and Premium Director of Sales.
• Follows up on the objectives of the Premium hotels under their responsibility and identifies and coordinates with the Premium Sales Partner the hotels’ sales needs.
• Ensures participation in the sales actions defined in the action plan in coordination with the corresponding segment.
• Leads, together with the area Revenue Management, the Business Review of the Premium hotels under their responsibility.
• Management of luxury Local Accounts
• Ensures the correct preparation and execution of sales inspection visits, of any nature or segment, which are to take place in the hotels under their responsibility.
• Oversees the management of group quotations in the hotels under their responsibility.
• What are we looking for?
• Ability to make decisions and define their area’s sales department strategy.
• Knowledge and business B2B, Corporate and MICE contacts.
• Great ability to communicate and negotiate.
• Hands-on and results oriented.
• Customer service and analytical skills.
• Knowledge of PMS Opera Cloud and Focus tools.
• Availability to travel.
