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SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! What you’ll do We are looking for an experienced Housekeeping Supervisor to join the pre-opening team at SLS Barcelona. Under the guidance of the Housekeeping Manager, you will be responsible for supervising the overall operation of the housekeeping department. - Ensure all departmental service standards and sequences of service are being upheld. - Work collaboratively with all housekeeping partners on a day-to-day basis. - Maintain a close relationship with the Front Office and Engineering Team. - Ensure guest satisfaction - address guest issues as they arise and provide prompt correspondence if necessary. - Maintain proper inventory levels, managing cost per room for supplies. - Support in managing day-to-day staffing requirements, plan, assign work and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance. - Check public areas, guest rooms/suites, equipment, linens are clean and in good repair advise team members of areas of improvements. - Support in handling complaints and special requests and needs of the guests, VIPs and repeat visitors to achieve complete guest satisfaction. - Ensure staff is properly trained and has the tools and equipment to carry out job duties. - Promote teamwork and quality service through daily communication and coordination with other department managers. - May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods. - Perform housekeeping duties necessary, including making beds as well as vacuuming and cleaning guest suites to ensure

Requirements

Experiencia

2 - 3 years

Titulación mínima

Vocational Education and Training

Permiso de trabajo

European Union

Residencia

Region of vacancy

What we are looking for... - Minimum of 2 years of housekeeping experience, preferably in an upscale or lifestyle brand hotel. - Previous experience with pre-opening of a hotel is a big plus. - Someone who understands, celebrates and embraces the SLS brand values. - Proven team leader with a high level of energy and motivation, a natural at managing and inspiring others in a way that gets the best out of them. - Ability to multitask, work in a fast-paced environment, meet deadlines and have a high-level attention to detail. - Excellent verbal and written communication skills. Fluent in Spanish and English. - You make people feel good - your team, guests, and colleagues alike. You make a positive impact. - You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. - You take ownership of important issues, solve problems, and make effective decisions. - You learn quickly and adapt to SLS’s unique culture. - You are humble and open to ideas. We leave our ego at the door and help get things done. - You’re up for doing things differently and trying (almost) everything once. - You want to be part of a team that works hard, supports each other and has fun along the way.

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About the company

SLS Barcelona

Barcelona, Spain

+4 empleados

Hotel Chain

Website

SLS Barcelona, un resort urbano de cinco estrellas de experiencias extraordinarias, trae una nueva variedad de glamour, indulgencia y excelencia junto al mar al distrito costero del Port Fòrum de Barcelona. Aquí, las características distintivas de SLS (ambiente lúdico, trato VIP y experiencias teatrales) se combinan con vistas idílicas para crear un escenario lujoso para que se desarrolle lo extraordinario. El único hotel de 5 estrellas de la ciudad que cuenta con una terraza en cada habitación (471 en total), SLS Barcelona lo abarca todo en su deleite, ofreciendo una variedad de comodidades exclusivas que incluyen restaurantes y bares en la azotea, tres piscinas, un amplio salón de baile de 800 metros cuadrados con abundante luz natural, salas de descanso para reuniones de todos los tamaños, un spa rejuvenecedor y un gimnasio de última generación. ¡Dile adiós a lo ordinario y hola a lo extraordinario! SLS forma parte de Ennismore, una empresa hotelera creativa arraigada en la cultura y la comunidad, con una colección global de marcas emprendedoras y creadas con un propósito en el corazón. Ennismore es una sociedad conjunta con Accor, formada en 2021.

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