Job description
We are looking for a full-time Receptionist to join the Guesthouse Front office team, who are a highly motivated, professional, ambitious, and passionate.
You be responsible for:
• The check-in and check-out of hotel guests, maintaining guest accounts, taking reservations, answering all calls, and assisting guests with all guest requests.
• Cooperating with all departments within the hotel.
• Ensuring that all guests feel welcome and comfortable.
Your skills:
• Outstanding customer service skills.
• English and Portuguese are mandatory.
• Fantastic attention to detail.
• Passion for hospitality and customer service.
• Good time management.
Requirements:
• Work experience as Hotel Front Desk, Receptionist, or similar role.
• At least 2 years of customer service experience.
• The candidate must be fluent in Portuguese and English.
• Schedule flexibility. (day shift/night shift)
• Two places if needed(Lisboa/Cascais)
• Orientation to obtain results.
• Sense of responsibility and mission.
• Immediate availability.
• Freelance service (Recibo verde) is plus.
• Working schedule from 8h30-17h30 or 13h30 to 22h30. Full time, 2 rotating days off per week.
