Job description
Mission of the position: Sales Manager is responsible for complying with the budget of hotels in their designated segment or geographical areas with a vision of the area of origin business. Capture, develop and retain those accounts and carry out the actions established in the sales action plan to achieve and exceed the quantitative and qualitative objectives defined in the hotel's Business Plan Job Summary: To manage properly all the activities related to Sales Manager position for Palazzo Cordusio Gran Melià Milano What will you have to do?
• Supports the preparation of budgets for the assigned segment and/or the assigned markets and sectors, as well as in the preparation of the hotels’ Business Plan;
• Monitors objective compliance of the accounts under their direct responsibility, as well as of the Key, Strategic and Advanced accounts that are potential for their hotels, coordinating the monitoring of the latter with their Account Managers;
• Involvement in the department’s strategic planning phase and preparation of the hotels’ Business Plan;
• Develop and execute the actions established in the sales action plan to achieve and exceed the quantitative and qualitative objectives defined for the segment, geographical area or sectors assigned to their portfolio;
• Preparation of necessary reports for the Business Review;
• Manage local accounts not assigned to Account Managers. Among them, it promotes hotels, as well as MHI's global programmes and tools such as MeliáPro Rewards, TravelLabs, etc.
• Capture new local accounts and business opportunities for the company. Coordinate with Sales Development for assignment in cases where there is greater potential for other destinations/hotels;
• Receives and manages requests from business customers (from their assigned segments, geographical areas, sectors) and responds (coordinates with the Account Manager in case of an assigned account);
• Responsible for the preparation and implementation of Corporate RFP's, TT.OO Contracts, MICE Agreements, etc... and negotiation directly with the customer or through the Account’s Manager. Prepare the Business Cases necessary for the acquisition of new accounts;
• Negotiation of agreements for each of the hotels, as well as their preparation, signature and upload to the relevant internal platform. In addition, they will communicate these and coordinate with the departments involved;
• Coordinate, with the Group Sales Manager, any meeting or group request that their accounts/markets may make for hotels in the area, supporting the closing of the sale personally.
What are we looking for:
• Degree in Tourism, Hospitality or Business;
• At least, 2 years od experience in the same role;
• Deep knowledge of Luxury sector;
• Fluent in English and Italian; the knowledge of Spanish would be a plus.
Location: Palazzo Cordusio, Milan
