Job description
1. Recruitment & Onboarding
- Assist in the full recruitment cycle, including job posting, CV screening, and coordinating interviews with HoDs and Hotel Manager.
- Coordinate new hire onboarding, including preparing employment documents, welcome kits, and organizing induction sessions.
- Support the coordination of intern programs, local school events, and HR-related CSR activities.
2. Payroll & HR Administration
- Manage and verify attendance and leave records in the system.
- Collect monthly payroll inputs (overtime, allowances, absences) and support the payroll process.
- Maintain accurate employee records (both physical and digital) and ensure the data is updated for all contract changes.
- Manage the signing and filing of HR documents (contracts, PIT, data protection).
- Handle social insurance, housing fund, and commercial insurance administration.
3. Employee Relations & Culture
- Respond to daily employee inquiries regarding HR policies and personnel administration.
- Assist in the offboarding process, including exit interviews and clearance forms.
- Support the organization of employee welfare activities (birthday parties, team building, festivals) and monthly staff communication meetings.
- Keep the information boards updated with relevant internal and external news.
4. Learning & Development
- Assist in implementing the hotel's annual training plan, coordinating logistics, and tracking attendance.
- Promote the use of the eMelia platform and ensure 100% compliance with mandatory training.
- Support the HR Manager in coordinating the Performance Management process and employee engagement surveys.
5. Compliance & Safety
- Ensure all HR practices comply with local labor laws and internal policies.
- Assist in preparing documentation for HR audits.
- Deliver basic occupational health and safety information to new employees and ensure proper filing of safety training records.
REQUIREMENTS
Qualifications & Requirements
- Education: Bachelor's degree or above in Human Resources, Psychology, Law, or a related field with a specialization in HR.
- Experience: Minimum 1–2 years of experience in HR administration or a similar role. Experience in the hospitality industry is preferred.
- Languages: Fluent in Bahasa Melayu / Bahasa Malaysia and advanced English (both written and verbal).
- Technical Skills: Proficient in Microsoft Office.
- Competencies: Highly organized with the ability to prioritize tasks, strong attention to detail, high level of confidentiality, and excellent communication and coordination skills.
Requirements
About the company

Somos la compañía líder en España y una de las mayores del mundo, con diez marcas reconocidas y más de 370 hoteles en cuatro continentes. Meliá Hotels International es el único entre los veinte mayores grupos hoteleros internacionales con un origen vacacional y con el tamaño ideal para combinar una excepcional hospitalidad con una gestión eficiente y cercana a sus stakeholders. Todo esto, unido a nuestra calidez y pasión españolas, nos hace únicos y diferentes. En Meliá todos somos Very Inspiring People, grandes profesionales que hacen el día a día más fácil y excepcional. Desde el recién llegado hasta el más veterano, todos ellos reúnen unas cualidades únicas e importantes que hacen que trabajar en Meliá sea una oportunidad de crecimiento constante y un pasaporte para crear tu futuro donde quieras.