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We are looking for Hotel Manager - Meliá Paris Vendôme Mission: A Hotel Manager is responsible for the effective operational management of the hotel, to ensure Operational Heads of Department achieve and exceed their Revenue, Quality, Staff satisfaction and Guest satisfaction targets at Melia Paris Vendôme. Main responsibilities: • Operations: • Responsible for actively manage key property issues (including capital projects; customer service; refurbishment) • Assist the development of achievable hotel budgets and other short and long-term hotel strategic goal. • Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded • Respond to audits that are completed by the company or external ones, to ensure continual improvement is achieved • Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. Comply and exceed hotel and company Service Standards • Ensure that costs are controlled throughout the operational departments and results are analyzed regularly to highlight problem areas and take appropriate action to rectify where needed • Coach and develop the Heads of Department reporting to him/her, through objective setting and personal development, to ensure career progression and effective succession planning within the hotel and company • Hold regular briefings and communication meetings with the HOD team • Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis. • Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. • Ensures core elements of the service strategy are in place to produce the desired results. • Performance Responsible for creating, analyzing and managing P&L, ensuring the achievement of the KPIs in the budget or forecast for the Melia Paris Vendome. Through activities such as: • • Direct cost control • Creation of accurate cost breakdowns • Control of wastage and food waste management • Personnel cost optimization • Revenue control and optimization • Analysis of revenues and products sold • Regular Business Reviews • Creation of the annual CAPEX requirements • Creation of the annual OPEX requirements Main requirements: • • University degree, preferably Tourism or Hospitality, or similar. • Excellent English skill in both writing and speaking • At least 3-5 years in same positions in International size • Development of management tools and processes, as well as improvement of KPIs. • Ability to produce the budget definition. • Knowledge of hotel operations. • Excellent communication skills. • Problem-solving skills. • Ability to lead a team.

Requisitos

Experiência

Não é necessário

Residência

Indiferente

Titulação mínima

Sem formação

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Meliá Hotels International

Palma de Mallorca, Espanha

Cadeia Hoteleira

Website

Somos la compañía líder en España y una de las mayores del mundo, con diez marcas reconocidas y más de 370 hoteles en cuatro continentes. Meliá Hotels International es el único entre los veinte mayores grupos hoteleros internacionales con un origen vacacional y con el tamaño ideal para combinar una excepcional hospitalidad con una gestión eficiente y cercana a sus stakeholders. Todo esto, unido a nuestra calidez y pasión españolas, nos hace únicos y diferentes. En Meliá todos somos Very Inspiring People, grandes profesionales que hacen el día a día más fácil y excepcional. Desde el recién llegado hasta el más veterano, todos ellos reúnen unas cualidades únicas e importantes que hacen que trabajar en Meliá sea una oportunidad de crecimiento constante y un pasaporte para crear tu futuro donde quieras.

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