Recepcionista de Hotel

Somos la compañía líder en España y una de las mayores del mundo, con diez marcas reconocidas y más de 370 hoteles en cuatro continentes. Meliá Hotels International es el único entre los veinte mayores grupos hoteleros internacionales con un origen vacacional y con el tamaño ideal para combinar una excepcional hospitalidad con una gestión eficiente y cercana a sus stakeholders. Todo esto, unido a nuestra calidez y pasión españolas, nos hace únicos y diferentes.


En Meliá todos somos Very Inspiring People, grandes profesionales que hacen el día a día más fácil y excepcional. Desde el recién llegado hasta el más veterano, todos ellos reúnen unas cualidades únicas e importantes que hacen que trabajar en Meliá sea una oportunidad de crecimiento constante y un pasaporte para crear tu futuro donde quieras.

Ihre Aufgaben: <ul><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Die Führung und Motivation des Front Office Teams</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Betreuung unser internationaler Gäste inkl. Concierge Services</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Beschwerdemanagement</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Die Erstellung von Reports</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Umsetzung der MHI Standards</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Enge Zusammenarbeit mit allen Abteilungen im Hotel</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Einarbeitung und Training neuer Mitarbeitender und Azubis</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Dienst- und Urlaubsplanung für Ihr Team </li></ul><h3>Das bringen Sie mit:</h3><ul><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Eine abgeschlossene Ausbildung im Hotelfach</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Bereits Erfahrung in einer ähnlicher Position</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Kenntnisse in Opera Cloud sind von großem Voreil</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Souveräner Umgang mit internationalen Gästen</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Herzliches, aufgeschlossenes Auftreten</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Selbstständige, flexible und engagierte Arbeitsweise</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Führungskompetenz</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Sehr gute Deutsch- und Englischkenntnisse, über jede weitere Fremdsprache freuen wir uns</li></ul>

Front Office Manager (m/w/d) - HOTEL FRANKFURT MESSE Affiliated by Meliá

Du suchst einen Minijob neben der Ausbildung, dem Studium, der Umschulung oder einfach um dein Taschengeld auszubessern? Du möchtest gern hinter die Kulissen eines modernen Lifestyle-Hotel blicken und Erfahrungen sammeln oder suchst du eine neue Herausforderung und bringst möglicherweise erste Erfahrungen mit? Dann bist du bei uns richtig. Deine Aufgaben: <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"><li style="color:darkgray;margin-bottom:3.75pt;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif">Mit einem herzlichen Lächeln begrüßt du unsere internationalen Gäste</li><li style="color:darkgray;margin-bottom:3.75pt;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif">Betreuung der Gäste beim Check In und Check Out </li><li style="color:darkgray;margin-bottom:3.75pt;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif">Du bist Ansprechpartner für die Anliegen unserer Gäste</li></ul>  Dein Profil: <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"><li style="color:darkgray;margin-bottom:3.75pt;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif">Interesse an der Gastronomie-, Hotellerie- und Tourismusbranche</li><li style="color:darkgray;margin-bottom:3.75pt;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif">Spaß im Umgang mit Menschen</li><li style="color:darkgray;margin-bottom:3.75pt;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif">Körperliche Belastbarkeit, langes stehen &amp; viel Bewegung ist kein Problem</li><li style="color:darkgray;margin-bottom:3.75pt;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif">vorrangig benötigt zum Wochenend- und Feiertagsdienst</li><li style="color:darkgray;margin-bottom:3.75pt;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif">Kommunikationsstärke</li><li style="color:darkgray;margin-bottom:3.75pt;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif">Selbstständig und flexibel, Gäste- und Serviceorientierung</li></ul>

Studentische Hilfskraft (m/w/d) Front Office, Berlin Mitte

Mission: Your role is key to ensure the department's efficiency. The Front Office Manager is responsible for the administration and management of all Front Office Operations to ensure profitability, control costs and quality standards to guarantee total guest satisfaction. What will you have to do?<ul style="list-style-type:disc"><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Supervise and coordinate all Front Office operations</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Ensure the smooth running of shifts and the quality of reception services provided</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Ensure compliance with hotel and Melia Hotels International procedures and quality standards</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Manage dislocations in the event of overbooking and follow up on no-shows and late cancellations</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Prepare and welcome VIP and regular customers, and ensure their stay runs smoothly</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Manage cash registers and prepare bank transfers. Monitor accounts receivable management: invoicing, customer balances, follow-up and reminders, etc.</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Set and optimize the team's upselling targets</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Conduct ongoing training with existing team members and ensure that new team members are certified as required</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Ensure a high level of product knowledge and area knowledge within the Front of House Team – be personally confident to perform hotel site inspections for walk in clients. </li></ul> What are we looking for?<ul style="list-style-type:disc"><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">At least 2-3 years of experience in a similar role </li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">High level of English and the knowledge of a second language will be a plus</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">University degree in Hospitality</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Knowledge of PMS Opera Cloud would be a plus</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Strong leadership, personnel management, and decision-making skills.</li></ul>

Procura um emprego de Rececionista de Hotel?Nós servimo-lo!

Front Office Manager (m/w/d) - HOTEL FRANKFURT MESSE Affiliated by Meliá

Studentische Hilfskraft (m/w/d) Front Office, Berlin Mitte

Front Office Manager -SOL TROPIKAL DURRES

Front Office Manager (m/w/d) - HOTEL FRANKFURT MESSE Affiliated by Meliá

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