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What’s the job?
As the friendly face of our hotel restaurant, you’ll also be a helpful host, a local expert, and a proud brand ambassador. Whether you’re preparing drinks exactly as our guests want or serving them delicious food, you’ll be devoted to creating relaxing, memorable experiences.
Reports to the Restaurant Manager.
Your day-to-day:
• Create a warm welcome to everyone and set the tone for each guest’s experience.
• Describe the selection of drinks and menu items to guests by offering interesting, and vivid descriptions of each item’s origin, taste and preparation methods.
• Set up your outlet – stock up on all the supplies you’ll need and manage your inventory.
• Ensure that food and beverages are well stocked.
• Ensure overall cleanliness and maintenance of the working area.
• Be ready to jump into other ad-hoc duties when your colleagues need your help, that might include serving other outlets like rooms service, bar or terrace.
• Work with your restaurant and kitchen colleagues to offer a seamless food service.
• Assess customers’ needs and preferences and make recommendations.
• Report and follow up on maintenance and repairs and for the cleanliness of the bar.
• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items.
• Supervise the pool area to make sure every guest is following the stated rules and there is no issues.
What we need from you
• 2+ years’ experience working within hotel/restaurant.
• Must be fluent in local language and English, additional languages will be highly valuable.
• Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service.
What to expect from us?
• Competitive salary.
• Discounted international room rates.
• Employee recognition programs.
• Training programs and access to IHG’s training tool.
• Meals whilst on duty.
• Uniform and laundry.
