Descrição da vaga
Gerente de Apoio ao Cliente
We are excited to introduce you to a luxurious and unique urban resort - Melia Desert Palm, a proud member of The Melia Collection. The resort is a five-star boutique property, offering a wide range of one, two, and three-bedroom villas, each featuring an intimate and completely private pool, which is highly sought after, especially amongst the GCC clientele. Additionally, you can stay in our beautifully curated suites with a view of the greenery. What makes this resort stand out is its equestrian theme, which is reflected in every aspect of the property. From four polo fields to a professional polo club, a riding school, and over 200 horses on the estate, you will be surrounded by the beauty of these magnificent animals. If you're looking for relaxation and rejuvenation, then you will love the world-class treatments available at the Samana Spa, or the wellness classes offered in our large recreation center. And when it comes to dining, you will be spoilt for choice with three delightful restaurants to choose from, or you can order food to your villa. Conveniently located just 20 minutes from the DXB airport and 25 minutes from Dubai Mall, Melia Desert Palm offers a serene oasis amidst the hustle and bustle of Dubai. You can unwind and soak up the tranquility of the lush estate while enjoying spectacular views of the dramatic Dubai skyline. At Melia Desert Palm Member of Melia Collection, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect and work hard together to deliver the highest quality of service to all. #LI-MR1
• Minimum 1 year experience in the same role
• High School diploma or equivalent
• Must be physically fit and a strong, competent swimmer
• Dubai Lifeguard License
• Communication and customer service skills
• A professional appearance
• Ability to enforce swimming pool rules in a considerate but firm manner
• Good eyesight
• Excellent powers of concentration; lifeguards must remain alert
• Ability to react quickly and efficiently in a life threatening situation
• Positive attitude
FUNCTIONAL COMPETENCIES AND RESPONSIBILITIES:Please note that this is not an exhaustive list of everything that needs to be done. MELIA DESERT PALM DUBAI employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:
• Ensuring that swimmers behave in a safe fashion; this means enforcing rules relating to pool side conduct.
• Removing a distressed swimmer from the water and resuscitating them if necessary at pool side.
• Testing and regulating water temperature, PH levels, chlorine and higiene.
• Aministering basic first aid for cuts and bruises.
• Rescuing swimmers in danger and removing them from the área.
• Rescues swimmers in danger of drowning.
• Cautions swimmers regarding unsafe practices and safety hazards; enforces and adheres to pool rules and regulations.
• monitors activities at the pool to prevent accidents.
• Follows emergency action plan and procedures established in the event of an emergency.
• Maintains order in the pool and adjoining areas.
• Inspects facilities for cleanliness; completes general pool cleaning and maintenance duties
• Responsible for the availability and safekeeping of emergency equipment (rescue tubes, backboard, signs and other equipment).
• Provides general information on pool operation to patrons
• Teaches swimming lessons.
• Completes required paperwork.
• To have a complete understanding of and adhere to the company’s policy and procedures.
• To have a complete understanding of and adhere to the company’s policy related to fire, hygiene, health and safety.
• To carry out the other duties as assigned by the management team.
• To establish good relationship and rapport with guests and colleagues.
• To ensure the cleanliness and hygiene in work areas.
