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IntroductionWe want to be the best in Zermatt... As a member of the Leading Hotels of the World, the Mont Cervin Palace combines the finest Swiss hotel tradition with the comfort of a modern luxury hotel. Our credo, “doing good for our guests” and “Hospitality by Heart”, is something we live every day as a team. Become a part of it! We are looking for motivated employees starting immediately for the 2025/2026 winter season. Apply now! Your main tasks Ensure the physical and telephone reception of our guests Organise appointment bookings for treatments, massages, cures, packages, personal training sessions, etc., in order to optimise the therapists' working time and promote the diversity of the services offered Manage the billing of spa services Promote spa treatments and products and provide our guests with professional advice Consistently optimise guest satisfaction Promote the various services of the hotel and of the Michel Reybier Hospitality group Apply the quality standards of the hotel and of the Leading Hotels of the World Benefits Central staff accommodation in the heart of Zermatt and Täsch Staff, family & friends room rates and other benefits (for example, in the numerous restaurants of the MRH-Zermatt SA hotels) A fitness room is available for our employees, as well as a wide range of sports activities in Zermatt Access to our pool area during dedicated staff swimming hours Through a development programme, you have access to various courses, for example those offered by Ritzy Discounts on seasonal or annual cable car passes with the Zermatt resident card For employees who do not wish or are not able to work both winter and summer seasons in Zermatt, we support them—together with our partner hotels—in finding a complementary position
