Bar Supervisor - Talent Day Melia Durrës

Descripción del empleo

Hotel Melia Durrës is a luxurious beachfront resort offering world-class hospitality services to our esteemed guests. With a focus on providing exceptional service and memorable experiences, we are looking for an energetic, detail-oriented, and driven individual to join our team as a Bar Supervisor. Mission: Responsible for the bar outlets during their time slot, leading the operations of the assigned consumption centers, ensuring good management and customer experience. What will you have to do? • Manage daily operations of the bar outlets. • Oversee daily and monthly inventory of glassware, dishware, cutlery, and decorations. • Ensure accurate reporting of inventory and department performance. • Supervise preventive maintenance and deep cleaning of bar equipment. • Manage menus, liquor lists, and department promotions. • Ensure proper operation of bar machines and equipment. • Ensure compliance with hygiene, safety, and company standards. • Monitor department budget and financial results. • Help with the training and development of staff. • Maintain excellent customer service and personalize guest experiences. • Handle customer complaints and escalate issues when needed. • Be aware of hotel services, entertainment, and events, and keep the team informed. What we are looking for? • Higher degree and/or university degree, preferably Tourism or Hospitality, or similar. • Albanian and advanced English, a third language will be highly valuable. • Knowledge of the F&B area, both the waiting service (restaurant) and the bar. • Knowledge of cashiers' closing and reconciliation, stock management, and ordering. • Knowledge of the latest bars trends. • Ability to ensure health and safety procedures (HACCP). • Cost control/ management. • Knowledge of REVO, and POS management. • Advanced command of the Office 365 package • Knowledge of hotel operations. • Ability to work in a team, service and quality oriented, professionalism, global and strategic vision and communication and influence as key competencies. Creativity and innovation. • At least 1-2 years’ experience in a similar position, in the sector.

Requisitos