Sales Manager based in HCM and Hanoi - Melia Danang Beach Resort

Descripción del empleo

Mission: • Responsible for increasing and maintaining high levels of revenue for the Hotel. • His / Her selling efforts will be directed to the assigned market and will also include all activities designed to develop maximum room, food & beverage and related sales.Main requirements: • Know the product. • Discover, analyze and evaluate the market. • Recommendation for most productive allocation of funds: direct mail, advertising, entertaining, etc. • Sales forecasting. • Be thoroughly knowledgeable of all hotel facilities and Food & Beverage outlets and their time of operation. Attempt to sell the advantages to the guest. • To respond promptly to all inquiries and correspondence from customers, propects and lead referrals in assigned markets and territories. • To set up and maintain good working relationships with other areas of the Hotel's operations. • To strive for the achievement of assigned occupancy and revenue targets. • To be actively aware of the competition from other hotels by checking the competition regularly. • Do not leak out confidential information. • To be well groomed at all times. • To report to work punctually and professionally. • To follow up with the client once their hotel stay or function is in progress to strive for and ensure repeat business. • Recommending and implementing special promotions. • Set up appropriate filing and tracing systems of existing and potential accounts, keeping them up-to-date and properly categorized. • Ensure proper handling, use and maintenance of office equipment and supplies, and the cleanliness and maintenance of office area. • Establish, maintain and use a library of reference materials, periodicals, texts and sales leads; stay abreast of market trends and hotel selling techniques . • Together with the Director of Sales & Marketing, formulate a sales and marketing program one year in advance and plan week-to-week sales activities with a view to maximizing the use of staff time and promotion money. • Develop business contacts in the market that lead to business for the Hotel. • Develop business relationships that ensure repeat business. • Build long term business relationships between the Hotel and the customers. • Be a good representative of the Hotel to the outside world. • Commit and communicate results which meet the customers' needs appropriately and which the Hotel can attain consistently. • Make recommendations for local advertising campaigns with media selection, timing, copy, etc.; suggest expenditures for direct mail programs, specific promotions; estimate costs of anticipated Sales & Marketing Department activities.Main requirements: • Good English in speaking & writing • Similar position at another 5* hotels/resorts • Customer service oriented. • Outgoing and people oriented • Motivator and self-starter

Requisitos