Job description
We are seeking savvy and skilled individuals like you to join our diverse team of Contact Centre.
If you've got the right to work in Spain and speak Dutch & English, keep on reading!
ABOUT OUR OFFER
A job at our TUI Contact Centre offers much more than your basic salary which already starts at 21.300€ gross/year, and variable monthly payment of 10% of your salary upon achievement of targets.
You will be working 6 days and have 3 consecutive days off and additional payments for any night shifts, bank holidays will come on top.
We offer remote working from anywhere in Spain on seasonal permanent or permanent contracts, multiple permanent career development opportunities. Starting date will be the 13th of October 2025.
We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & Language Lesson and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
Get involved with charity and sustainability initiatives like the TUI Care Foundation Access to the “TUI Club de Benefits” with multiple discounts on products and services across Spain.
ABOUT THE JOB
Guests will contact you 24/7 from around the world via phone, email, SMS, and online messaging—and you’ll be ready to listen, respond, and take action.
You’ll work alongside our smart AI technology to deliver fast, effective support while resolving issues and complaints with empathy and care.
You’ll be part of a rolling rota that includes morning, afternoon, and night shifts, giving you variety and the chance to thrive in a dynamic environment.
You’ll collaborate with global suppliers and TUI teams to fix problems quickly, ensuring our guests can get back to enjoying their holidays.
From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
