Conserje

Ofrecemos un servicio exclusivo y adaptado a las necesidades de cada Cliente; diseñamos, desarrollamos y producimos un servicio que debe ser el más económico, útil y satisfactorio para nuestro cliente.

Se solicita Valet para un hotel en Alcudia, Mallorca. Dentro de sus funciones fundamentales se encuentra la de repartir el material necesario a las camareras/os de piso o al personal indicado. Así como el apoyo en algunas tareas de limpieza.

Ofrecemos:
Contrato de 30 horas/semanales.
Jornada continúa de mañana (Horario: 9:00-15:00 horas).

Requisitos:
Experiencia en las funciones descritas anteriormente.
Carnet de conducir.

Valet para hotel en Alcudia

Establecimiento hotelero ubicado en Mallorca.. 

Buscamos incorporar un/a Jefe/a de Recepción con experiencia previa en el puesto para formar parte del equipo de nuestro hotel.

La persona seleccionada será responsable de garantizar el correcto funcionamiento del departamento de recepción, ofreciendo un servicio excelente y asegurando una experiencia satisfactoria para nuestros huéspedes.

Buscamos un perfil profesional, organizado, resolutivo y orientado al cliente, con capacidad para liderar y motivar al equipo de recepción.

Funciones principales:
- Supervisar y coordinar el funcionamiento diario del departamento de Recepción.
- Organizar, coordinar y supervisar al equipo de recepción.
- Garantizar una atención al cliente excelente y personalizada.
- Gestionar check-in y check-out, reservas, incidencias y peticiones de los huéspedes.
- Supervisar la correcta gestión de cobros, cierres y procedimientos administrativos.
- Coordinarse con los diferentes departamentos del hotel para asegurar el buen funcionamiento de la operativa.
- Resolver incidencias y reclamaciones de manera eficaz y profesional.
- Realizar seguimiento de la satisfacción de los clientes.
- Formar y acompañar al equipo, asegurando el cumplimiento de los estándares de calidad del hotel.
- Velar por el cumplimiento de los procedimientos internos y estándares de servicio.

Requisitos
- Experiencia previa demostrable como Jefe/a de Recepción o en una posición de responsabilidad dentro del departamento.
- Nivel alto de alemán, tanto hablado como escrito.
- Experiencia en atención al cliente dentro del sector hotelero.
- Buen nivel de español e inglés.
- Capacidad de liderazgo, organización y gestión de equipos.
- Persona proactiva, resolutiva y con orientación al cliente.
- Disponibilidad y flexibilidad horaria.
- Manejo de herramientas informáticas y programas de gestión hotelera (PMS)

Si tienes experiencia como Jefe/a de Recepción, dominas el alemán y te apasiona el mundo de la hotelería, ¡queremos conocerte!

Jefe/a de recepción, Can Picafort

Se solicita recepcionista para Hotel en Benidorm. Se requiere experiencia de al menos 6 meses en Recepción de Hotel, Hostal y/o Apartahotel .

Ofrecemos:
Jornada continúa noche ( lunes y martes)
Contrato: 16 hrs/semanales
Horario: 00:00-8:00


Funciones:
-Seguridad y vigilancia.
-Capacidad de actuación ante incidencias y perfil resolutivo.
-Atención telefónica.
-Manejo de herramientas digitales para tareas básicas como hacer copia de la llave de un cliente, comprobar el número de habitación, realizar algún check in en caso de que fuera necesario. 
-Atención y trato adecuado con clientes.

Recepcionista para Hotel en Benidorm

Se solicita Conserje para apartahotel en la zona de Carabanchel y Fuenlabrada (Madrid). Dentro de sus funciones se encuentra: gestionar programa propio de los huéspedes, visionado de cámaras, retirar cubos de basura y atención general. 

Requisitos:
Conocimientos mínimos de ofimática.
Experiencia en funciones similares.
Persona apañada, ingeniosa, y resolutiva con habilidades en reparaciones muy básicas.

Ofrecemos:
Contrato de 40 y de 16 horas.
Horarios matutino.

Conserje para Apartahotel en Madrid

HOTELCAREER.com opens your doors to new job opportunities

With a job platform specialising in the hospitality, gastronomy and tourism industry, you have an interesting selection of job offers to choose from. Luxury hotels, resorts as well as Michelin starred restaurants and many other companies and establishments publish their job offers on our platform. We attract future employees from the respective sector for the companies advertising jobs and vice versa. Imagine being a hotel director or head chef for an upper-class restaurant. Inside the walls of restaurants and hotels where customer satisfaction is paramount, jobseekers can follow their dreams and prepare exquisite meals and feasts for the palate as a cook, give guests a warm welcome when they walk through the doors of a hotel as a receptionist and much more. Become a travel agent and advise people on the many dream destinations around the world. The tourism industry is full of new and interesting cultures, working as a tour operator gives you the chance to reveal all the jewels that travelers want to discover. When guests check in at a hotel a hotel manager is the one engaging with them in an upbeat manner, demonstrating the company culture and values and representing it in front of the media and general public. 
One cannot think well, love well, sleep well, if one has not dined well as goes the proverb by Virginia Woolf… That is why there are jobs in the gastronomy sector to satisfy the guests’ culinary needs.

<div class='jobcareer'>Werde jetzt Teil unseres Teams!Das zeichnet den Job ausMit Deiner ausgesprochenen Herzlichkeit, Deiner Empathie und Deiner Leidenschaft wirst Du zum Dorint-Botschafter und sorgst damit für Begeisterung bei unseren Gästen und MitarbeitendenOb beim Frühstück, beim Lunch oder Dinner sorgst Du dafür, dass es unseren Gästen an nichts fehltUm den Aufenthalt unserer Gäste zu einem unvergesslichen Erlebnis zu machen, nimmst Du Bestellungen auf, nimmst Gästewünsche entgegen und bearbeitest diese mit viel EngagementDurch Deine Sorgfalt bewahrst und steigerst Du unsere hohen Qualitäts- und HygienestandardsMitarbeiterbenefitsEine attraktive Mitarbeiter- / Familien- und Freunderate in allen Dorint-Häusern (D/A/CH)Regelmässige Teamevents Vielfältige Corporate BenefitsKostenlose Parkplätze für Mitarbeiter (in Hotels mit hoteleigener Parkgarage)Fachliche und persönliche Weiterbildungen durch ein E-Learning-Tool, sowie Trainings on the Job und Live-SeminareKooperation mit der Barceló Hotel Group: 25 % Ermäßigung auf Mitgliedertarife</div>

F&B Aushilfe auf Stundenbasis (m/w/d)

<div class='jobcareer'>EinführungThe legendary and unique Badrutt's Palace Hotel - the unmistakable landmark of St. Moritz. Surrounded by the breathtakingly beautiful nature of the Swiss Alps and inspired by over a century of history. Here we cultivate boundless hospitality and discreet, first-class service.AufgabenThe role focuses on caring for and treating employees who are ill or have had an accident, and assessing whether further medical treatment is required.This includes arranging appointments with our company doctor or, for emergencies, with a hospital.Your job includes maintaining staff medical records with care while observing data-protection requirements.Managing the staff medical room and ensuring that medical and first-aid supplies are complete, stored correctly and within their expiry dates is also a main task.You will assist with accident reports and coordinate follow-up care with HR, doctors and hospitals.Occasionally, support is also provided to our hotel guests to ensure their well-being.AngebotFixed-term seasonal position from the beginning of December 2026 until the end of March 2027, with the possibility of returning for future seasonsPart-time employment possibleFive-day working week averaging 43.5 hours, adjusted according to the agreed workloadFive weeks of annual leave and six public holidays per year13th-month salary from the start of employment, paid pro rataAccommodation in one of our attractive staff residences upon requestMeals available in our new, modern staff restaurantIf you are looking for an interesting, challenging and varied role in a dynamic environment and would like to join a well-established team, we look forward to receiving your complete online application.</div>

Nurse (m/f/d, also part-time)

Somos la compañía líder en España y una de las mayores del mundo, con diez marcas reconocidas y más de 370 hoteles en cuatro continentes. Meliá Hotels International es el único entre los veinte mayores grupos hoteleros internacionales con un origen vacacional y con el tamaño ideal para combinar una excepcional hospitalidad con una gestión eficiente y cercana a sus stakeholders. Todo esto, unido a nuestra calidez y pasión españolas, nos hace únicos y diferentes.


En Meliá todos somos Very Inspiring People, grandes profesionales que hacen el día a día más fácil y excepcional. Desde el recién llegado hasta el más veterano, todos ellos reúnen unas cualidades únicas e importantes que hacen que trabajar en Meliá sea una oportunidad de crecimiento constante y un pasaporte para crear tu futuro donde quieras.

<h2>Sie sind Teil unseres Front Office Teams und tragen maßgeblich zum Erfolg unseres Hotels bei. Das erwartet Sie:</h2><ul style="list-style-type:disc"><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;color:dimgray">Der herzliche Empfang und die Betreuung unserer Gäste</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;color:dimgray">Durchführung von Check-in und Check-out mit dem System Opera Cloud</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;color:dimgray">Bearbeitung von Reservierungen sowie Anfragen per Telefon, E-Mail und persönlich</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;color:dimgray">Ansprechpartner für Gäste während des gesamten Aufenthalts</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;color:dimgray">Sicherstellung eines reibungslosen Ablaufs am Front Office</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;color:dimgray">Koordination mit anderen Abteilungen (Housekeeping, F&amp;B, Technik)</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;color:dimgray">Bearbeitung von Reklamationen und Gästewünschen</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;color:dimgray">Kassenführung und Abrechnung</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;color:dimgray">Gehaltsspanne von 2.725€ bis 3.016€ Bruttomonatsgehalt (je nach Qualifikation)</li></ul><h2>Das bringen Sie mit:</h2><ul style="list-style-type:disc"><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;color:dimgray">Eine abgeschlossene Ausbildung in der Hotellerie, Tourismus oder vergleichbare Qualifikation</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;color:dimgray">Erste Berufserfahrung am Empfang oder im Gästeservice von Vorteil</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;color:dimgray">Serviceorientierung und Kommunikationsstärke</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;color:dimgray">Ein sehr freundliches und gepflegtes Auftreten</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;color:dimgray">Sehr gute Deutsch- und Englischkenntnisse, weitere Fremdsprachen wie z.B. spanisch ist immer von Vorteil</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;color:dimgray">Sicherer Umgang mit MS Office und idealerweise der Hotelsoftware Opera Cloud</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;color:dimgray">Teamfähigkeit und Flexibilität </li></ul>

Front Office Agent (m/w/d) - HOTEL MÜNCHEN CITY CENTER Affiliated by Meliá

Operations  <ul style="margin-top:0.35pt;margin-bottom:1.0E-4pt"><li style="margin:0.35pt 0.0cm 1.0E-4pt 0.0px;line-height:103%;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif">Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity.</li><li style="margin:0.35pt 0.0cm 1.0E-4pt 0.0px;line-height:103%;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif">Maintains intimate knowledge of departmental standards and procedures.</li><li style="margin:0.35pt 0.0cm 1.0E-4pt 0.0px;line-height:103%;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif">Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.</li><li style="margin:0.35pt 0.0cm 1.0E-4pt 0.0px;line-height:103%;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif">Maintains cashier float and ensures accurate daily report of all money received.</li><li style="margin:0.35pt 0.0cm 1.0E-4pt 0.0px;line-height:103%;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif">Cashes hotel guest's personal and assists with currency exchange.</li><li style="margin:0.35pt 0.0cm 1.0E-4pt 0.0px;line-height:103%;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif">Keeps abreast of all modifications to accounting policies and procedures.</li><li style="margin:0.35pt 0.0cm 1.0E-4pt 0.0px;line-height:103%;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif">Responsible and attends to guest's request and special attention.</li><li style="margin:0.35pt 0.0cm 1.0E-4pt 0.0px;line-height:103%;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif">Knowledgeable of all special promotion procedures, for programs such as;</li><li style="margin:0.35pt 0.0cm 1.0E-4pt 0.0px;line-height:103%;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif">Seasonal Packages, Frequent Flyers Programs, and Melia Rewards Loyalty programs.</li><li style="margin:0.35pt 0.0cm 1.0E-4pt 0.0px;line-height:103%;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif">Attends to guest's complaints, inquiries and requests, referees problems to Front Desk Supervisor/Duty Manager if he/she unable to assist.</li><li style="margin:0.35pt 0.0cm 1.0E-4pt 0.0px;line-height:103%;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif">Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service.</li><li style="margin:0.35pt 0.0cm 1.0E-4pt 0.0px;line-height:103%;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif">Performs the audit balances and prepares all works for audit in an orderly fashion.</li><li style="margin:0.35pt 0.0cm 1.0E-4pt 0.0px;line-height:103%;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif">When on night shift, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival.</li><li style="margin:0.35pt 0.0cm 1.0E-4pt 0.0px;line-height:103%;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif">Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read telex, e-mail, messages, and how to interpret availability sources within the reservation systems.</li><li style="margin:0.35pt 0.0cm 1.0E-4pt 0.0px;line-height:103%;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif">Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state all times.</li><li style="margin:0.0cm 0.0cm 1.0E-4pt 0.0px;font-size:10.0pt;font-family:&#39;Times New Roman&#39;, serif">Endeavors to maintain the high standards of the hotel with particular regard to the importance of Melia Rewards member and other VIP/VIP and with reference to hotel and to be a health or safety hazard.</li><li style="margin:0.0cm 0.0cm 1.0E-4pt 0.0px;font-size:10.0pt;font-family:&#39;Times New Roman&#39;, serif">To have product knowledge of the Hotel, Food and Beverages outlets operating times and other guest facilities available.</li><li style="margin:0.35pt 0.0cm 1.0E-4pt 0.0px;line-height:103%;font-size:12.0pt;font-family:&#39;Times New Roman&#39;, serif">Maintain exemplary department standards of behavior, appearance and attitude as expected in INNSiDE by Melia Brand.</li></ul>

FRONT OFFICE AGENT

Das erwartet Dich als Front Office Agent (m/w/d): <ul style="list-style-type:disc"><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt">Du bist aus Herzen Gastgeber (m/w/d) und sorgst dafür, dass sich die Gäste bei Check-In und Check-Out und beim gesamten Aufenthalt wohlfühlen. Hierzu erhält jeder Gast eine persönliche und individuelle Betreuung.</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt">Da Du ein sorgfältiger Mensch bist, gehört zu Deinen Aufgaben auch die Überwachung und Führung der Hotelkasse.</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt">Durch das Durchführen von Upselling und Crossselling trägst Du maßgeblich zum Unternehmenserfolg bei – und kannst so nebenbei für Dich noch Zusatzverdienste generieren.</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt">Du sorgst dafür, dass unsere Auszubildenden, Aushilfen und Praktikanten professionell eingearbeitet werden, damit auch hier ein exzellenter Service gewährleistet wird</li></ul>  Wonach suchen wir: <ul style="list-style-type:disc"><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt">Du hast eine abgeschlossene Ausbildung in der Hotellerie, eine gleichwertige Qualifikation und/ oder einschlägige Berufserfahrung.</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt">Selbstständiges und eigenverantwortliches Arbeiten ist für Dich kein Problem.</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt">Ein Gespräch auf Englisch meisterst Du mit Links.</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt">Eine herzliche und positive Ausstrahlung sowie ein gepflegtes Erscheinungsbild ist für Dich selbstverständlich.</li></ul>

Front Office Agent (m/w/d)- INNSiDE by Meliá Bremen

En RIU Hotels & Resorts, somos líderes en el sector hotelero, con más de 100 hoteles en más de 20 países alrededor del mundo. Cada día, trabajamos para ofrecer experiencias inolvidables a nuestros huéspedes en algunos de los destinos más impresionantes del planeta. Nos caracterizamos por la excelencia en el servicio, la innovación y un equipo humano que marca la diferencia.

Si compartes nuestro compromiso con la excelencia en el servicio y quieres formar parte de una empresa global en constante crecimiento, ¡esta oportunidad es para ti!


With more than 100 hotels in 20+ countries, RIU Hotels & Resorts is one of the world’s leading hospitality brands. For over 70 years, we’ve grown through innovation, service excellence, and the dedication of our people. Today, we continue to expand internationally—offering unique destinations, a dynamic workplace, and the chance to be part of a truly global success story.

<h3>🌟 Join Our Global Family at RIU Hotels &amp; Resorts!</h3>Be part of the RIU Plaza London Victoria team!RIU Plaza London Victoria has quickly become a key player in the UK hospitality scene, offering exceptional service in the heart of London. As part of RIU Hotels &amp; Resorts, operating over 100 hotels in more than 20 countries, our four-star hotel features 435 stylish rooms and a prime location just steps away from Victoria Station.We are proud of the welcoming and dynamic work environment we have built since opening in July 2023. Now, as we continue to grow and strengthen our presence in the UK, we are looking for passionate hospitality professionals to join our team.If you’re ready to take your career to the next level, explore our exciting opportunities at RIU Plaza London Victoria!<h3>🔎 About the Role</h3>This is a unique opportunity to join RIU Hotels &amp; Resorts as a Front Office Supervisor. In this role, your primary responsibility will be to oversee the daily operations of the front office department. You will assist the Front Office Manager in ensuring exceptional guest service, efficient check-in and check-out procedures, and smooth coordination among the front desk team. Your role is essential in maintaining a high level of guest satisfaction and upholding the hotel's standards.<h3>💼 What You’ll Do</h3><ul><li>Provide a warm and welcoming atmosphere, ensuring that guests receive a high level of personalized service.</li><li>Assist the Front Office Manager in managing the daily operations of the front desk, including staffing and task allocation.</li><li>Collaborate with other hotel departments to ensure smooth operations and guest satisfaction.</li><li>Oversee the accurate processing of guest payments, ensuring adherence to established procedures.</li><li>Assist with administrative duties, such as preparing reports, managing guest records, and updating relevant documentation.</li><li>Perform any other reasonable tasks assigned by your manager or supervisor to support the overall functioning of the front office and the hotel.</li></ul><h3>💸 Compensation &amp; Benefits</h3>A welcoming and supportive work environment where you will be shaping the future of RIU Plaza London Victoria enjoying the following compensation &amp; benefits:<ul><li>Gross annual salary: £33,125</li><li>Annual leave: 28 days per year (Including public holidays).</li><li>Birthday is for celebrating, so have the day off on us!</li><li>Bank Holidays paid time and a half</li><li>Free meals while on duty</li><li>Access to Stream - Financial wellbeing app for discounts and early wage access.</li><li>Enhanced Maternity and Paternity pay</li><li>Bank Holidays paid time and a half</li><li>Pension Scheme</li><li>Comprehensive training and development programs to enhance your skills and foster professional growth.</li><li>Take advantage of attractive discounts on accommodations within the RIU Hotels &amp; Resorts, allowing you to explore and experience our exceptional properties worldwide. </li></ul><h3>🌟 Why RIU Hotels &amp; Resorts?</h3><ul><li>Your Growth is Our Priority:&nbsp;At RIU Hotels &amp; Resorts, we believe in nurturing talent from within. We are proud to provide our team members with opportunities to advance their careers through training, mentorship, and internal promotions, ensuring your potential is recognized and rewarded—whether locally or internationally.</li><li>A Culture of Belonging:&nbsp;Join a team where your ideas and efforts truly matter. We foster an inclusive, collaborative environment where every voice is heard, and success is celebrated together.</li><li>Rewarding Your Commitment:&nbsp;Enjoy a career with competitive compensation, employee benefits, and perks that reflect our appreciation for your dedication and excellence.</li></ul><h3>🌍 Our Commitment</h3>At&nbsp;RIU Hotels &amp; Resorts, we value diversity, equity, and inclusion as fundamental pillars of our success. We welcome all applications, regardless of gender, ethnicity, religion, disability, age, sexual orientation, or gender identity. We believe that a diverse team enriches our culture and drives excellence in service.Additionally, we are firmly committed to sustainability and social responsibility. Through our&nbsp;Proudly Committed&nbsp;strategy, we place sustainability at the heart of all our decisions. This program reflects our dedication to minimizing environmental impact, promoting responsible practices, and making a positive contribution to the communities where we operate.By joining&nbsp;RIU, you will become part of a company that not only strives for service excellence but also aims to create a positive impact on the world.

Front Office Supervisor

Sie sind Gastgeber aus Leidenschaft? Teamleading liegt Ihnen im Blut? Dann übernehmen Sie Verantwortung, begeistern Sie Gäste und entwickeln Sie gemeinsam mit unserem Team den Front Office Bereich auf das nächste Level. Wir suchen zum nächstmöglichen Zeitpunkt Unterstützung für unser Team im Nachtdienst als Front Office Supervisor (m/w/d) <h2> </h2><h2>Ihre Aufgaben:</h2><ul><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Operative Leitung und Organisation des Front Office im Schichtdienst</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Führung, Motivation und Unterstützung des Rezeptionsteams</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Professioneller Check-in und Check-out unserer Gäste</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Sicherstellung eines reibungslosen Tagesablaufs sowie unserer Service- und Qualitätsstandards</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Optimierung von Arbeitsabläufen und Prozessen im Front Office</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Einarbeitung, Coaching und Schulung neuer Mitarbeitender</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Enge Zusammenarbeit und regelmäßiger Austausch mit dem Management</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Eigenständige Lösung von Gästeanliegen sowie professionelles Beschwerde- und Konfliktmanagement</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Sicherstellung einer erstklassigen Gästezufriedenheit und eines herzlichen Empfangs</li><li style="font-size:14.0pt;font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;color:dimgray">Gehaltsspanne zwischen 38.424,- € bis 41.544,- € Jahresbruttogehalt (je nach Qualifikation)</li></ul><h2> </h2><h2>Ihr Profil</h2><ul><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Abgeschlossene Ausbildung in der Hotellerie oder vergleichbare Qualifikation</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Mindestens 2–3 Jahre Berufserfahrung am Front Office, idealerweise mit erster Führungsverantwortung</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Ausgeprägte Gastgebermentalität sowie hohe Service- und Gästeorientierung</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Kommunikationsstärke, Organisationstalent und Verantwortungsbewusstsein</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Selbstständige, strukturierte und lösungsorientierte Arbeitsweise</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Bereitschaft zum Schichtdienst (Früh-, Spät- und Wochenenddienste)</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Sehr gute Deutsch- sowie gute Englischkenntnisse; Spanischkenntnisse sind von Vorteil</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Sicherer Umgang mit Opera PMS sowie den gängigen MS Office-Anwendungen</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif;font-size:14.0pt;color:dimgray">Teamplayer mit positiver Ausstrahlung und motivierendem Führungsstil</li></ul>

Front Office Supervisor (m/w/d), Meliá Berlin

L'hôtel Melia Paris Chaps-Elysées, hôtel boutique 4* et situé en plein cœur de Paris, est à la recherche de son futur talent en tant que Stagiaire Réceptionniste H/F. Quelles seront vos missions principales?<ul><li style="font-family:arial, helvetica, sans-serif">Assurer et veiller à la bonne prise en charge du client</li><li style="font-family:arial, helvetica, sans-serif">Écouter le client et répondre à ses attentes en étant force de proposition</li><li style="font-family:arial, helvetica, sans-serif">Optimiser les ventes de l’hôtel en termes d’occupation et de chiffre d’affaires.</li><li style="font-family:arial, helvetica, sans-serif">Dynamiser les ventes de dernière minute</li><li style="font-family:arial, helvetica, sans-serif">Assurer les ventes additionnelles (restaurant, prestations annexe : bar, mini bar).</li><li style="font-family:arial, helvetica, sans-serif">Assurer les relations d’accueil, de service et d’information auprès de la clientèle</li><li style="font-family:arial, helvetica, sans-serif">Assurer les check-in &amp; check-out des clients individuels et groupes, des clients VIP et réguliers</li><li style="font-family:arial, helvetica, sans-serif">Assurer la facturation et l’encaissement des prestations destinées à la clientèle individuelle et à la clientèle groupe</li><li style="font-family:arial, helvetica, sans-serif">Répondre aux demandes d’informations des différents départements</li><li style="font-family:arial, helvetica, sans-serif">Effectuer les réservations lors de la fermeture du service réservation</li></ul> Quel profil recherchons nous?<ul><li style="font-family:arial, helvetica, sans-serif">Diplôme préparé: Licence ou Master dans une école de Management dans l'Hôtellerie</li><li style="font-family:arial, helvetica, sans-serif">Première expérience significative dans le secteur de l’hôtellerie de luxe (4 et/ou 5 étoiles)</li><li style="font-family:arial, helvetica, sans-serif">Maitrise du Français et de l’anglais obligatoire</li><li style="font-family:arial, helvetica, sans-serif">Sens inné de la relation et de la satisfaction client</li><li style="font-family:arial, helvetica, sans-serif">Excellent relationnel</li><li style="font-family:arial, helvetica, sans-serif">Bonne capacité d’organisation</li></ul> AVANTAGES  <ul><li style="font-family:arial, helvetica, sans-serif">Stage de 4 à 6 mois dès que possible</li><li style="font-family:arial, helvetica, sans-serif">Temps de travail : 35h/semaine</li><li style="font-family:arial, helvetica, sans-serif">Indemnités nourriture : 2/jour travaillé</li><li style="font-family:arial, helvetica, sans-serif">Prise en charge d’une partie de l’abonnement de transport à 70%</li><li style="font-family:arial, helvetica, sans-serif">Ambiance chaleureuse et conviviale !</li></ul>

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