Job description
/Accommodation and full board provided/ 🌴 Join Our Team as a Front Office Intern at Dreams Lanzarote Playa Dorada Resort & Spa 🌴 Are you passionate about hospitality and dreaming of gaining experience in a luxury hotel environment? At Dreams Lanzarote Playa Dorada Resort & Spa, we are looking for a Front Office Intern to join our dynamic Front Office team. This is a unique opportunity to learn, grow, and develop your professional skills while delivering outstanding service to our guests in an international 5-star resort. 🔑 Key Responsibilities: • Welcome guests and manage check-ins and check-outs in line with hotel quality standards. • Handle guest requests and inquiries, ensuring a high level of satisfaction at all times. • Assist in managing and updating reservations using the Property Management System (PMS). • Support the resolution of incidents and contribute to an excellent guest experience. • Collaborate with other departments to ensure a smooth and memorable stay for our guests. • Perform front desk administrative tasks, including correspondence management and daily reports. 🎓 Requirements: • Current student or recent graduate in Tourism, Hospitality Management, or related fields. • Advanced level of Spanish and English (additional languages are a plus). • Strong communication skills, attention to detail, and customer-oriented mindset. • Basic knowledge of hotel management systems and computer tools such as Excel. • Positive attitude, proactive approach, and strong teamwork skills. 🎁 What We Offer: • Hands-on experience in a 5-star resort recognized internationally. • Direct mentorship from experienced hospitality and front office professionals. • Meals included during working shifts. • Official internship certificate and professional references upon completion. • Potential opportunity to join our team after the internship, based on performance. ✨ Kick-start your career in hospitality with us and be part of an unforgettable guest experience in Lanzarote. Apply now! ✨
Requirements
About the company
Hesperia World es una operadora hotelera basada en el modelo multimarca. Nuestro modelo de negocio permite maximizar el valor de los activos y seguir controlando la cuenta de explotación para un mejor resultado para el propietario favoreciendo el potencial de crecimiento de la compañía en el ámbito nacional e internacional. Hesperia World encarna calidad, innovación y vanguardia. Renovándose como una House of Brands con diversas enseñas, cada una con una sólida trayectoria y un fuerte valor comercial. Cumplimos con una propuesta de valor adaptada a las expectativas de cada cliente, buscando inspirar con imaginación, superación, originalidad y perfeccionismo.