Job description
Front Office Intern – Dreams Lanzarote Playa Dorada Resort & Spa Location: Playa Blanca, Lanzarote, Spain Department: Rooms Division / Front Office Duration: 3–6 months (Flexible start dates) Perks: Accommodation Included + Meals + Competitive Stipend The Experience Are you ready to kickstart your career in paradise? At Dreams Lanzarote Playa Dorada Resort & Spa, we don’t just provide a stay; we create "Unlimited-Luxury®" memories. As a Front Office Intern, you will be the face of our resort, welcoming international guests to the volcanic beauty of Lanzarote and ensuring their experience is nothing short of extraordinary. Your Role Working in the Front Office is the heartbeat of the resort. You will learn the art of 5-star service by: • Creating a First Impression: Assisting with seamless check-ins and check-outs, ensuring every guest feels like a VIP from the moment they arrive. • Personalizing Stays: Handling guest inquiries, providing local recommendations, and coordinating special requests to exceed expectations. • Mastering Operations: Gaining hands-on experience with premium Property Management Systems (PMS) and luxury hospitality standards. • Multicultural Communication: Interacting with guests from all over the world, sharpening your language skills in a professional environment. • Problem Solving: Learning how to handle challenges with grace, empathy, and a "can-do" attitude. What We’re Looking For • The Vibe: You are charismatic, proactive, and have a genuine passion for making people smile. • The Skills: Currently enrolled in a Hospitality, Tourism, or Business degree. • The Languages: Fluency in English and Spanish is essential. Knowledge of German, French, or Italian is a huge plus! • The Mindset: A team player who thrives in a fast-paced, luxury environment and wants to learn from the best in the industry. Why Join Us? • Live Where You Work: Forget the commute! We provide comfortable staff accommodation right here in Lanzarote. • Full Board: Enjoy high-quality meals at our staff restaurant. • Career Launchpad: Gain a prestigious name on your CV and potential future career opportunities within our global hotel group. • Island Life: Spend your days off exploring stunning beaches, volcanic landscapes, and the vibrant culture of the Canary Islands.
Requirements
About the company
Hesperia World es una operadora hotelera basada en el modelo multimarca. Nuestro modelo de negocio permite maximizar el valor de los activos y seguir controlando la cuenta de explotación para un mejor resultado para el propietario favoreciendo el potencial de crecimiento de la compañía en el ámbito nacional e internacional. Hesperia World encarna calidad, innovación y vanguardia. Renovándose como una House of Brands con diversas enseñas, cada una con una sólida trayectoria y un fuerte valor comercial. Cumplimos con una propuesta de valor adaptada a las expectativas de cada cliente, buscando inspirar con imaginación, superación, originalidad y perfeccionismo.