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Front Office Shiftleader (m/w/d), Berlin

domainMeliá Hotels International

placeBerlin, Kreisfreie Stadt Berlin, Germany

event_available22/04/25

Job Description

Your tasks:

 

  • Smooth running of your shift
  • Briefing and support of team colleagues
  • Individual support and personal farewell to our guests
  • Cash register management
  • Advising guests on the hotel's offers and the surrounding area
  • Handling complaints and unusual situations as well as
  • Ensuring a proper shift handover 

 

Your profile:

 

  • Completed training in the hotel industry
  • Good knowledge of Opera PMS and MS Office
  • Very good knowledge of German and English - Spanish desirable
  • Communication skills and empathy
  • In-depth experience as a front office agent
  • Structured and independent way of working
  • Ability to work in a team
  • Strong guest orientation
  • Excellent manners and very good host qualities

Requirements

Minimum Qualifications: Sin titulación
Experience: No requerida
Professional Category: No definido
Residence Permit: Indiferente

Last Application: 8 days ago