Recepcionista Guest Relations Service Professional

Job description

Join our team as a Recepcionista and become a visible ambassador for guests at our Apartamentos turísticos in Barcelona. Job title: Recepcionista. Company Name: not specified. Location: Barcelona. Job category: Mando Intermedio. Number of vacancies: 1. Residence Type: Provincia vacante. Minimum Degree: Ciclo Formativo Grado Superior / Medio. Experience Years: De 2 a 3 años. Mandatory language: Inglés Profesional. Contract Type: Indefinido. Working Hours: 16:00 - 22:00. Type of working day: Intensiva tarde. Salary: Mensual/Bruto. Salary Minimum: 888 €. Salary Maximum: 1200 €. Responsibilities: Provide high-quality front desk service including guest registration, managing bookings and cancellations, upselling services, coordinating arrivals and departures, handling guest complaints and incidents professionally, maintaining accurate documentation, and liaising with cleaning and maintenance teams. Emphasize guest experience, problem solving, proficiency with property management systems, and cash and card transaction handling. Requirements: Minimum Ciclo Formativo Grado Medio or Superior, 2–3 years of relevant hospitality experience, professional level English (Inglés Profesional), excellent customer service, strong organizational skills, computer literacy, attention to detail, and availability for the 16:00 - 22:00 intensiva tarde shift. Benefits: Permanent Indefinido contract, consistent afternoon schedule, monthly gross salary range 888 € to 1200 €, opportunities for career progression within the Mando Intermedio category, and a collaborative workplace focused on delivering exceptional guest service.

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