Job description
The Account Director Spain and Portugal will manage and grow the highest value and largest potential share of wallet key accounts for Owned & Operated Hotels across Spain and Portugal. This role is responsible for creating and communicating account strategies to drive increased market share and demonstrate clear value to internal stakeholders and external customers. The Account Director will be looking after the UK&I, Italy and Portuguese markets. With a strong passion for building and developing relationships, the ideal candidate will possess a solid commercial background within the hotel industry and proven experience working with international partners. This role is exclusively focused on Owned & Operated Spain and Portugal hotels. Frequent travel within Europe is required, as well as attendance at customer engagements, European trade shows, and sales missions.
▪ Develop strategies and directions for accounts in remit.
▪ Identifies and evaluates business opportunities for the company and directs accordingly.
▪ Executes strategic account development plans and supports communications of key messages internally and externally.
▪ Develops appropriate objectives for each account/market and directs their achievement.
▪ Accountable for the delivery of the strategy and activities of the accounts and markets assigned. Organizing Activities
▪ Organised engagements with international and national customers (in person or virtual) and participated in European activities such as immersion trips, site visits, and customer visits, providing Owned & Operated hotels with exposure to these key markets.
▪ Monitors and reviews the impact of marketing initiatives on the account strategy.
▪ Establishes and develops effective working relationships with key customers.
▪ Strengthens relationship with Spain and Portugal-owned and Operated hotels.
▪ Builds, implements and communicates the account strategies, delivering the expected targets.
▪ Reviews of Account Development Plans on a quarterly basis, updating records accordingly.
