Job description
Introduction“Become part of our story – apply now for the Winter season 2026/27!” Your main tasksPrepare and serve alcoholic and non-alcoholic beverages in accordance with hotel standards, recipes, and presentation guidelines. Deliver exceptional, personalized service while creating a welcoming and professional bar experience for guests. Maintain expert knowledge of cocktails, spirits, wines, beers, and premium beverage offerings to provide recommendations. Ensure the bar is fully stocked, clean, organized, and prepared for service at all times. Process guest orders accurately, handle payments, and maintain proper cash handling procedures. Monitor responsible alcohol service and comply with all legal and hotel policies regarding alcohol consumption. Maintain the highest standards of hygiene, sanitation, and food safety in accordance with hotel regulations. Collaborate closely with the restaurant and service teams to ensure seamless guest experiences. Monitor inventory levels, minimize waste, and report stock shortages or equipment issues. Contribute to achieving departmental service, quality, and revenue objectives while maintaining the luxury standards of the hotel. BenefitsEmployee, Family & Friends room rates and other benefits (e.g., in the many restaurants of MRH-Zermatt SA hotels) Exclusive fitness room available for staff, as well as a wide range of sports activities in Zermatt Access to our pool area during staff swim times Doors open to various courses through a development program, for example with the company Ritzy Discounts on seasonal or annual mountain lift passes with the Zermatt resident card For employees who cannot or do not want to work the full winter and summer seasons in Zermatt, we support them in finding a complementary position together with our partner hotels
