Housekeeping Supervisor

Job description

About Jumeirah & the Hotel:Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.Jumeirah Mallorca is located on a cliff and surrounded by pine forests looking over the fishing town of Port Soller. Its 121 spacious guestrooms and suites, all with private terrace or balcony, enjoy stunning views of the port, the Mediterranean Sea and the impressive Tramuntana mountain range; a UNESCO Heritage site. The hotel offers two restaurants, four bars, two swimming pools and a Talise Spa. The hotel is divided into eleven low-rise structures ensuring that visitors experience a truly exceptional and natural environment. About the Role:An opportunity has arisen for a Housekeeping Supervisor to join our Rooms Department in Jumeirah Mallorca.The main duties and responsibilities of this role:- Oversee, train, and evaluate the performance of assigned housekeepers, departmental trainers and house attendants ensuring that all procedures are completed to the hotel's standards. Provide lateral service where necessary in order to ensure the finest service to guests.- Verify status on room reports, determine discrepant rooms, prioritize and update status of departing guestrooms.- Attend daily quality line-ups as well as Housekeeping departmental meetings.- Ensure that employees comply and abide by the employee standards of conduct at all times.- Inspect supply levels, cleanliness and organization of floor closets and assign designated employees to rectify any deficiencies.-Verity accuracy of DNR rooms in accordance with hotel procedures.About the Benefits:Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brand in the hospitality industry. This includes: Join a growing luxury hospitality company with exciting opportunities for training, development, and career advancement. Work in a unique environment in the heart of Mallorca, surrounded by beauty, luxury, and a energetic multicultural team. Opportunity to participate in the Winter Relocation Program with opportunities to work at other Jumeirah properties. Benefit from complimentary cleaning of employee uniforms and work attire.

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