Job description
What you’ll do We are looking for a Banquets Supervisor to join the opening team at SLS Barcelona. Under the Guidance of the Banquets Assistant Manager responsible for supervising the team, ensuring the service is on point and solving any issue reported by the team. - Provide warm, sincere and engaging service. - Oversee the setup, execution, and breakdown of all conference and banqueting events, ensuring they run smoothly and efficiently. - Ensure smooth, timely and efficient functioning of the Banqueting service. - Ensure exceptional service and guest satisfaction, addressing any issues or complaints promptly and effectively. - Ensures departmental adherence to, and awareness of Health & Safety standards - Uphold the highest standard of internal and external customer service at all times. - Ensure service is within the standards of SLS Barcelona. - Work closely with other departments, such as housekeeping, kitchen, food and beverage, and front desk, to coordinate services and enhance the guest experience. - Maintain high staff morale and team spirit within the department. - Perform any and all other tasks as assigned. What we are looking for... - +2 years of experience in hospitality within food & beverage. - Ability to multitask, work in a fast-paced environment and have a high-level attention to detail. - Excellent verbal and written communication skills. Fluent in Spanish and English. - You make people feel good - your team, guests and colleagues alike. You make a positive impact. - You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. - You take ownership of important issues, solve problems, and make effective decisions. - You learn quickly and adapt to SLS’s unique culture. - You are humble and open to ideas. We leave our ego at the door and help get things done. - You’re up for doing things differently and trying (almost) everything once. - You want to be part of a team that works hard, supports each other and has fun along the way.
Requirements
What's in it for you... - The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. - The chance to challenge the norm and work in an environment that is both creative and rewarding. - Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. - A competitive package and plenty of opportunity for development. - Excellent discounts across the entire Ennismore family of brands.
Ubicación de la vacante
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About the company
SLS Barcelona, un resort urbano de cinco estrellas de experiencias extraordinarias, trae una nueva variedad de glamour, indulgencia y excelencia junto al mar al distrito costero del Port Fòrum de Barcelona. Aquí, las características distintivas de SLS (ambiente lúdico, trato VIP y experiencias teatrales) se combinan con vistas idílicas para crear un escenario lujoso para que se desarrolle lo extraordinario. El único hotel de 5 estrellas de la ciudad que cuenta con una terraza en cada habitación (471 en total), SLS Barcelona lo abarca todo en su deleite, ofreciendo una variedad de comodidades exclusivas que incluyen restaurantes y bares en la azotea, tres piscinas, un amplio salón de baile de 800 metros cuadrados con abundante luz natural, salas de descanso para reuniones de todos los tamaños, un spa rejuvenecedor y un gimnasio de última generación. ¡Dile adiós a lo ordinario y hola a lo extraordinario! SLS forma parte de Ennismore, una empresa hotelera creativa arraigada en la cultura y la comunidad, con una colección global de marcas emprendedoras y creadas con un propósito en el corazón. Ennismore es una sociedad conjunta con Accor, formada en 2021.
