Bar Supervisor - Talent Day Melia Durrës

Descrição do emprego

Hotel Melia Durrës is a luxurious beachfront resort offering world-class hospitality services to our esteemed guests. With a focus on providing exceptional service and memorable experiences, we are looking for an energetic, detail-oriented, and driven individual to join our team as a Bar Supervisor.

 

Mission:

Responsible for the bar outlets during their time slot, leading the operations of the assigned consumption centers, ensuring good management and customer experience.

 

What will you have to do?

• Manage daily operations of the bar outlets.

• Oversee daily and monthly inventory of glassware, dishware, cutlery, and decorations.

• Ensure accurate reporting of inventory and department performance.

• Supervise preventive maintenance and deep cleaning of bar equipment.

• Manage menus, liquor lists, and department promotions.

• Ensure proper operation of bar machines and equipment.

• Ensure compliance with hygiene, safety, and company standards.

• Monitor department budget and financial results.

• Help with the training and development of staff.

• Maintain excellent customer service and personalize guest experiences.

• Handle customer complaints and escalate issues when needed.

• Be aware of hotel services, entertainment, and events, and keep the team informed.

What we are looking for?

• Higher degree and/or university degree, preferably Tourism or Hospitality, or similar.

• Albanian and advanced English, a third language will be highly valuable.

• Knowledge of the F&B area, both the waiting service (restaurant) and the bar.

• Knowledge of cashiers' closing and reconciliation, stock management, and ordering.

• Knowledge of the latest bars trends.

• Ability to ensure health and safety procedures (HACCP).

• Cost control/ management.

• Knowledge of REVO, and POS management.

• Advanced command of the Office 365 package

• Knowledge of hotel operations.

• Ability to work in a team, service and quality oriented, professionalism, global and strategic vision and communication and influence as key competencies. Creativity and innovation.

• At least 1-2 years’ experience in a similar position, in the sector.

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