Descripción del empleo
Please note, this job is located in Dublin, Ireland.
🎯
Job Title
Housekeeping Supervisor
🌟 About RIU Hotels & Resorts
At RIU Hotels & Resorts, we are leaders in the hotel sector, with more than 100 hotels in over 20 countries around the world. Every day, we work to offer unforgettable experiences to our guests in some of the most impressive destinations on the planet. We are characterized by excellence in service, innovation, and a team that makes a difference.
If you share our commitment to excellence in service and want to be part of a constantly growing global company, this opportunity is for you!
📌 About the Position
We are looking for an experienced Housekeeping Supervisor to join busy Housekeeping team in Dublin. This role will be key to ensuring that our quality and service standards continue to make a difference in our guests' experience.
📝 About the Person
Must have a minimum of 2 years experience as a Housekeeping Supervisor in a very busy 4/5* luxury hotel.
You must be legally permitted to work 40 hours a week in Ireland
PRINCIPLE
ACCOUNTABILITIES
• To
promote a helpful and professional image to the client and give the
full co-operation to any customer requiring assistance, with a
prompt caring and helpful attitude.
• To
train employees to the standards of the hotel.
• To
strive to anticipate client needs whenever possible to enhance
quality service and in turn enhance client satisfaction.
• To
give full co-operation to any colleague requiring assistance in a
prompt, caring, helpful manner and to be flexible in assisting
around the hotel in response to business and client.
• To
assist management in maintaining regular and effective communication
within the team and attend hotel meetings when required.
• To
assist in creating an environment which promotes staff morale and
encourages employees to have a pride in the area and their skills
ensuring maximum, efficiency.
• To
address development needs identified from appraisal with management
and to maximise use of areas of strength. To assist management in
appraising staff using the guidelines provided.
• To
positively promote sales awareness within the standards set under
the direction of management.
• To
assist in control of operating costs within the hotel.
• To
identify and report any hazards or maintenance requirements in the
work place to management.
• To
comply with statutory and legal requirements for fires, health and
safety licensing and employment and to ensure employee are also
aware of these requirements and working in accordance to them.
• To
assist in the smooth running of the department while on shift.
• To
report all issues to the Accommodation Manager in order
that relevant action can be taken.
• To
ensure that staff have adequate supply of working tools and utensils
to carry out their jobs to meet and exceed all standards.
• To
ensure all guest rooms are serviced to the required hotel standard.
• To
check room after cleaning to ensure the bove
• To
move furniture/appliances where needed to assist meeting the
required standard.
• To
retrain staff if there are gaps in their standard of cleaning
• To
ensure lost property is processed as per hotel procedure.
• To
carry out monthly stock takes
• To
relocate stock when required.
• To
complete employee rotas and timesheets.
• To
maintain hotel plants and floral arrangements where required.
• To
order and maintain hotel linen stocks
• To
organise staff daily duties and lists.
• To
carry out any reasonable request by senior management
• To train staff in all aspects of their tole to the excellent standards expected in the hotel
•
•
Salary: €34,320 per annum
• Meals on duty
• Bespoke uniforms
• Discounted accommodation rates at many of our international hotels.
