Host(ess)

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About Yurbban Hospitality Group At Yurbban, we dont just offer accommodation, we create moments worth remembering. We are a hotel group with soul, where hospitality, sustainability, and authenticity go hand in hand. We are driven by the desire to surprise, to do things right, and to enjoy the process along the way. Our Essence WOW, CONSCIOUS, HONEST, PASSION, and TEAM are much more than just words: we love to innovate, we care for people and the planet, we act with transparency, we give 100% in every challenge, and above all, we work together to achieve it. Why Join Us Being part of Yurbban means growing in an environment where ideas matter and good vibes are part of our DNA. We operate hotels and restaurants in Barcelona, Madrid, Seville, San Sebastián, Miami, Chía, and Bogotá, with a clear purpose: to make every experience unique. We're Looking for a Host (ess)! Responsibilities: Under the guidance of the F&B Supervisor, the Hostess is responsible for creating a welcoming and positive first impression for guests by greeting them promptly, managing reservations and seating arrangements, and supporting the smooth flow of service within the restaurant. This role requires strong communication and interpersonal skills, excellent organizational abilities, and the capacity to work efficiently in a fast-paced hospitality environment while ensuring an exceptional guest experience. • Welcome all guests with warmth, professionalism, and poise, delivering a refined first impression consistent with luxury hotel service standards. • Manage and oversee restaurant reservations using OpenTable, ensuring accuracy, attention to guest preferences, VIP notes, and special requests. • Seat guests with intention and discretion, balancing sections strategically to support seamless service flow and an elevated dining experience. • Maintain continuous awareness of the dining room, pacing, and guest satisfaction, communicating proactively with servers, supervisors, and management. • Assist with table setup, proper place settings, and occasional pre-bussing as needed to maintain presentation and service excellence. • Provide full support to the front-of-house team during service, stepping in where necessary to uphold service standards during high-volume or peak periods. • Uphold exceptional cleanliness, organization, and presentation at the host stand and throughout guest-facing areas. • Act as an ambassador of the hotel and restaurant brand, maintaining professionalism, discretion, and polished communication at all times. • Contribute positively to a collaborative team environment and participate in the shared tip pool, receiving a portion of team tips in accordance with established policies. Requirements: • Minimum of 1 year of similar roles and nature. • Hold a current Food Handler Card or in the process of being certified • Ability to work under pressure and deal with stressful situations during busy periods. • Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel • Must be able to stand or walk a minimum eight-hour shift. • Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations. • Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary. • Must be able to work inside and outside at all times of the year as needed, based upon business volumes. Schedule: This position requires fully availability during mornings and afternoons, shift of 8 hours could be arranged between 6:00 am to 12:00 am, weekends required. Work Location: Miami South Beach, FL. Physical Demands: Prolonged periods of being stand and lifting 15 pounds or more Work Authorization: Employee must be legally authorized to work in the United States. FSLA Classification: Non-exempt What We Offer: • Salary according to position and experience • Career growth opportunities within a fast-expanding group • Continuous training through Yurbban Academy • A workplace where professionalism and great atmosphere go hand in hand • Quarterly afterworks and teambuilding activities • Paid Time off, Holidays paid + your birthday off • Discounts on all national and international stays for you, your family, and friends. • Discounts on Wellness and GYMs • Health and Retirement (Health, Vision, Dental, Alternative Care and retirement plans) If you want to be part of an experience where every day is an opportunity to create unforgettable moments for our guests, apply now! Join Yurbban Hospitality Group!

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