Descripción del empleo
Duties and Responsibilities
Keep abreast of industry trends, mixology techniques, premium spirits, wines, cocktails and beverage innovations to continuously enhance the guest experience.
Focus on the rejuvenation of the bar experience through creative beverage concepts and memorable guest interactions.
Ensure beverage menus and offerings are constantly assessed and reviewed to remain relevant, innovative and aligned with Six Senses wellness and sustainability practices.
Maintain a strong physical presence across all bar outlets, ensuring rigorous adherence to LQA standards and brand operating procedures.
Be responsible for delivering exceptional guest experiences across all bar operations.
Effectively carry out service recovery or empower hosts to resolve guest concerns promptly and professionally.
Conduct regular inspections of all bar areas, equipment and beverage displays, ensuring maintenance issues and product improvements are actioned within the designated time frame.
Lead, coach and motivate an engaged team of bartenders and bar hosts to consistently deliver Six Senses exceptional service standards.
Ensure beverage menus, cocktail lists, wine selections and bar amenities remain relevant, innovative and aligned with Six Senses wellness and sustainability values.
Maintain extensive knowledge of all beverage offerings, wines, spirits, cocktails, mocktails and menu pairings while supporting the wider Food & Beverage operation.
Work closely with the Sommelier and Beverage team to enhance the overall guest beverage experience.
Be responsible for monthly beverage inventories, stock reconciliation and cost control.
Ensure all beverage storage areas comply with Six Senses hygiene, safety and stock control standards.
Monitor beverage quality, presentation standards, recipes and portion control to ensure consistency across all outlets.
Review and control the bar operational budget, beverage cost, labour cost and operating expenses to maximise profitability while maintaining luxury service standards.
Minimise payroll costs through effective scheduling and productivity management.
Support revenue growth through beverage promotions, seasonal menus, upselling opportunities and innovative guest experiences.
Maintain thorough knowledge of all facilities and services offered throughout the property.
Support the updating of guest history profiles and beverage preferences to personalise future guest experiences.
Perform any additional duties assigned.
