Front Office Shift Leader en Hotel Bikini Island & Mountain en Port de Soller

Descripción de la oferta

Descripción de la oferta
Stress? We only know...sunflowers! You just love a fast—paced "Hippie" environment: 114 rooms, an adultonly concept, 2 bars, 1 famous NENI restaurant. Welcome to Bikini! Throughout our 9-months season you and your (up to) 8 team members will be creating countless, yet for each guest individual first and last impressions. From a truly warm welcome, with plentiful hand-picked WOW-moments until a sincere goodbye, which invites for many returns. You are a genuine host, willing and able to show our guests & team why #LIFEISBETTERINBIKINI. With transparent, efficient and rapid communication, you guarantee flawless daily operations, while always watching out for improvements. On top, you are a master of organization and do not mind working with numbers.

WHAT'S WAITING FOR YOU:
- Most colorful Design Hotel on Mallorca for individualists
- Only opened in 2018 by the founders of famous 25hour Hotels
- Growing and innovative hotel concept with new projects opening in the future
- High occupancy throughout the season: always be in action, never be bored
- On-fire team spirit with well-trained & ambitious colleagues
- 9 months working contract, 5 working days/week, reporting of working hours
- Great support from local HR team to find housing, to get your working permit...
- Feel & act responsible! Be responsible! Let's make it ours.

WHAT'S IN YOUR LUGGAGE? YOU HAVE/YOU ARE
...experience in leading a Front Office team
.solid knowledge of the reservation's department
...a passionate host & role model
...a team-player with hands-on mentality
...a communicator & organizer
...fluently speaking English, good German & Spanish skills — the more languages the better ...striving in a multicultural, young & energetic team

WHAT'S YOUR JOB ABOUT?
* Assist Front Office Manager in Strategic & Operational Management of the Bikini Front Office
* In charge of smooth daily operation, while meeting & improving our high-quality standards
* Develop and implement new processes & create and sell new guest experiences
* Be a host: be present for our guests and exceed their expectations
* Be a team leader: hands-on mentality, working schedules, staff-trainings, motivate, escalate
* Reporting to Front Office Manager, Operations Manager & General Manager
* Keep yourself informed and share all relevant information with your team & the manageme

AVISO DE EMPLEO