Front Office Agent (m/w/d), Berlin

Berlin, Kreisfreie Stadt Berlin, Alemania

21/08/25

¡Nueva!

Your Task:

You will be the first point of contact for our guests and will act as their contact person and advisor throughout their stay
You will be responsible for checking guests in and out#
You will be jointly responsible for general correspondence with all departments within the hotel and for ensuring a smooth shift handover
You will process reservations in day-to-day business and, in the absence of the reservations department, take room reservations and enter them into the system

Your profile:

Good knowledge of Opera Cloud
Good German and English skills, Spanish desirable
Good knowledge of Opera and MS Office is required
Very good communication skills and empathy
Experience at the reception desk is desirable
Structured and independent way of working
Strong team spirit
Strong guest orientation
You have excellent manners and very good hosting skills
You are motivated when your guests feel well taken care of and you are happy to go the extra mile for your guests to make their stay as pleasant as possibleYou have an open and friendly nature