Descripción del empleo
IntroductionAt The Alpina Gstaad, we redefine the essence of Swiss luxury and hospitality. Nestled amidst the stunning Bernese Alps, our five-star superior hotel is a retreat of elegance, authenticity, and understated sophistication. Blending traditional alpine charm with modern refinement, The Alpina Gstaad is more than a destination—it is a place where nature, culture, and luxury come together in harmony to create a true sense of home. Since opening our doors, we have earned an international reputation for providing exceptional service, heartfelt personal attention, and creating lasting memories for our guests. Rooted in Swiss values such as precision, discretion, and warmth, we take pride in offering a welcoming environment that feels both exclusive and familiar. Our team is at the core of our success. We are committed to fostering a workplace where motivated, talented individuals can thrive and contribute to unforgettable guest experiences. Discover the roles currently available below and take the next step in your professional journey with us. If the right position is not available at the moment, you can also submit a spontaneous application. Key ResponsibilitiesEnsuring exceptional service and embodying our values of authenticity, precision, and attention to detail Close collaboration with a dedicated team to create an outstanding guest experience even before arrival Supporting the reservation team in all areas, from the initial inquiry to the final booking Handling reservation requests by phone and email, providing advice on room categories and offers Careful management and control of booking details, with close coordination with other departments Why Join Us?At The Alpina Gstaad, we believe that taking care of our team is as important as delighting our guests. We provide a unique and inspiring work environment, focusing on your growth, well-being, and satisfaction. Discover our exclusive benefits: Staff accommodations – different categories within the region are available for our seasonal employees/ trainees Customized training programs – both internal and external, to support your professional development Staff gym access – located in Schönried, a modern, fully equipped gym for your health and wellness Staff car for personal use – explore the stunning surroundings in style with our Audi Q3 Sportback Exceptional workplace environment – defined by respect, teamwork, and a relentless pursuit
Requisitos
• Proven experience in luxury hospitality, strictly in a 5-star (Superior) property • Completed training in hospitality or a comparable qualification • Excellent command of English and at least German or French; additional languages are an advantage • Confident use of PMS systems such as Protel and MS Office • Confident, discreet, and empathetic communication at the highest level • Strong service mentality, professionalism, and a personal drive for perfection • Resilience, flexibility, and the ability to work independently—even during busy periods • Well-groomed appearance, team spirit, and loyalty to our values
Sobre la empresa
HOTELCAREER.com opens your doors to new job opportunities With a job platform specialising in the hospitality, gastronomy and tourism industry, you have an interesting selection of job offers to choose from. Luxury hotels, resorts as well as Michelin starred restaurants and many other companies and establishments publish their job offers on our platform. We attract future employees from the respective sector for the companies advertising jobs and vice versa. Imagine being a hotel director or head chef for an upper-class restaurant. Inside the walls of restaurants and hotels where customer satisfaction is paramount, jobseekers can follow their dreams and prepare exquisite meals and feasts for the palate as a cook, give guests a warm welcome when they walk through the doors of a hotel as a receptionist and much more. Become a travel agent and advise people on the many dream destinations around the world. The tourism industry is full of new and interesting cultures, working as a tour operator gives you the chance to reveal all the jewels that travelers want to discover. When guests check in at a hotel a hotel manager is the one engaging with them in an upbeat manner, demonstrating the company culture and values and representing it in front of the media and general public. One cannot think well, love well, sleep well, if one has not dined well as goes the proverb by Virginia Woolf… That is why there are jobs in the gastronomy sector to satisfy the guests’ culinary needs.